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Added 40 mins ago
Housing Coordinator (Terrace)
Coast Mountain College
Terrace, BC
Full-time
Coast Mountain College (CMTN), Terrace campus, invites applications for a full-time term Housing Coordinator. The appointment will commence October 1, 2026 and end November 30, 2027…
Added 40 mins ago
Bilingual Operations Support & Customer Service Coordinator
GardaWorld
Moncton, NB
The Customer Service Coordinator is the first point of contact for clients requesting security services. This role combines customer service, operational coordination, and administrative…
Added 4 hours ago
Airworthiness Coordinator
Actalent
Fort Erie, ON
Contract
…requirements, ensuring alignment with engineering operations, customer expectations, airworthiness standards, general engineering standards, and internal company…
Added 6 hours ago
Retail Customer Service Coordinator Full Time Winners - Dorval Crossing Oakville
TJX Canada – Winners, Marshalls, HomeSense
Oakville, ON
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 6 hours ago
Retail Processing Merchandise Coordinator Full Time Winners - Cloverdale Mall
TJX Canada – Winners, Marshalls, HomeSense
Toronto, ON · Etobicoke, ON
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 7 hours ago
Health, Safety & Environment Advisor
Black & McDonald Limited
Pickering, ON
Full-time
Black & McDonald’s Nuclear Services team is growing! If you are committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for…
Added 7 hours ago
Health, Safety & Environment Advisor
Black & McDonald Limited
Bowmanville, ON
Full-time
Black & McDonald’s Nuclear Services team is growing! If you are committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for…
Added 7 hours ago
Fitness Personal Trainer Job Details | Richmond Hill
City of Richmond Hill
Richmond Hill, ON
Internship
Reporting to the Fitness Supervisors and Fitness Coordinator, the Personal Trainer will be responsible for training individuals in private, semi-private, group and/or sport specific…
Added 7 hours ago
Events and Community Fundraising Coordinator
Health Sciences North
Sudbury, ON
Reporting to the Manager, Community Engagement and Event Fundraising, the Events & Community Fundraising Coordinator will play a key role in the planning, coordination and successful…
Added 7 hours ago
Retail Customer Service Coordinator Full Time Winners - Dorval Crossing Oakville
The TJX Companies, Inc.
Oakville, ON
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 9 hours ago
Logistics Coordinator
KUTHALA GROUP
Georgetown, ON
Full-time
Role Description The Logistics Coordinator is a full-time, on-site role based in Georgetown, ON, responsible for ensuring the efficient movement, storage, and tracking of goods across…
Added 9 hours ago
Bilingual Operations Support & Customer Service Coordinator
GardaWorld
Moncton, NB
Full-time
The Customer Service Coordinator is the first point of contact for clients requesting security services. This role combines customer service, operational coordination, and administrative…
Added 9 hours ago
Resident and Family Service Coordinator
Shannex Incorporated
Dartmouth, NS
Full-time
We are searching for a Resident and Family Services Coordinator to join our Opal Ridge Hall Enhanced Care team based in Dartmouth, Nova Scotia.
Added 10 hours ago
Museum Attendant
Galt Museum & Archives / Akaisamitohkanao'pa
Lethbridge, AB
Full-time
You are a people-person. You must possess excellent customer relationship skills, supplemented by post-secondary education and experience in human history and/or museum visitor services,…
Added 11 hours ago
Christmas Kettle Scheduler - Temporary
The Salvation Army in Canada
Kamloops, BC
Full-time
…scheduling of volunteers, as well as supporting the kettle coordinator as…
Added 11 hours ago
Christmas Toyshop Associate - Temporary
The Salvation Army in Canada
Vancouver, BC
Full-time
Assist the Community Engagement/Volunteer Coordinator in orienting volunteers to the Toy Shop while they are deployed to their positions.
Added 11 hours ago
Fitness Consultant
Vivo for Healthier Generations
Calgary, AB
Full-time
…achieving their health and wellness goals. Deliver exceptional customer experiences, promote participation in Vivo programs and services, and support the day-to-day operation of fitness…
Added 11 hours ago
Merchandise Processing Coordinator - Winners Powell River Town Centre
TJX Canada – Winners, Marshalls, HomeSense
Powell River, BC
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 11 hours ago
Merchandise Coordinator
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 11 hours ago
Retail Store Coordinator
TJX Canada – Winners, Marshalls, HomeSense
Sudbury, ON · Greater Sudbury, ON
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 11 hours ago
Retail Store Coordinator Full Time Winners
TJX Canada – Winners, Marshalls, HomeSense
Calgary, AB
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 11 hours ago
Project Engineering Coordinator
AtkinsRéalis
Mississauga, ON
Full-time
The Project Engineering Coordinator will report to the Cernavoda Unit 1 & Qinshan Tooling Project Manager and will be responsible for supporting refurbishment tooling design, manufacturing,…
Added 12 hours ago
Social Media Coordinator
Water Treatment Equipment Co
Brantford, ON
Full-time
…presence, supporting local market growth, and maintaining strong customer…
Added 12 hours ago
Retail Processing Merchandise Coordinator Full Time Winners - Cloverdale Mall
The TJX Companies, Inc.
Toronto, ON
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 13 hours ago
Coordinator, Group Fulfillment - WINTER - Full Time
Blue Mountain Resort
The Blue Mountains, ON
Full-time
The Group Fulfillment Coordinator exemplifies our culture of creating revolutionary guest experiences and contributes positively toward uniting the team around purpose and fun. The purpose…

NorQuest College

LINC Program Support Assistant

Edmonton, AB, T5J 1L6, Canada

Pay: SALARY: AUPE Band Level 5 | Administrator I | $1,876 - $2,439 bi-weekly reflective upon what you bring AKA your education and experience.
Apply by: Oct 13, 2026
Posting language: English
Posted: Sep 28, 2026

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Original job description

COMPETITION NUMBER: 1881CLOSING DATE: OCTOBOER 12, 2026 @ 11:59PM MDT

FACULTY OF SKILLS & FOUNDATIONAL LEARNING

The LINC Program Support Assistant plays a key role in supporting the successful delivery of the Language Instruction for Newcomers to Canada (LINC) program. Reporting to the Manager, Business Operations and Program Coordinator, this position provides administrative support to the Academic Program Manager, Program Manager, Associate Chair, and Business Operations team, while serving as an important point of contact for students, faculty, and college service areas.

This role is responsible for facilitating LINC program operations through student support, enrolment administration, data management, records maintenance, event coordination, and process improvement. Working in a dynamic and learner-focused environment, the LINC Program Support Assistant helps ensure students receive timely support while contributing to efficient program delivery and strong administrative processes.

HOW YOU’LL MAKE A DIFFERENCE

Represent the faculty at reception and maintain broad knowledge of college systems, services, and resources to support students and staff.
Maintain accurate student information through data entry, uploads, enrolment processes, and integration of student data into required reporting systems.
Administer LINC student processes, including waitlists, enrolment, withdrawal, and student placement activities.
Connect with students throughout the term to support enrolment, waitlist management, and program participation.
Prepare, validate, and manage data required for student placement and program administration.
Support student requests for certificates, letters, records, and general course information.
Provide administrative support for program operations including expenses, supply management, timetabling, records management, event coordination, evaluations, and committee activities.
Document and promote LINC program information for college service areas and internal stakeholders.
Identify, document, and raise issues related to administrative processes while supporting process improvements and new initiatives.
Develop and maintain administrative process documentation and provide information and support to the Business Operations team and program leadership.

WHAT YOU BRING

Two-year Administrative Diploma or a combination of education and equivalent experience.
Three or more years of customer service experience.
Strong understanding of office systems and experience using Microsoft Office, Teams, and related applications.
Strong technical skills with the ability to learn and adopt new systems, software, and processes.
Excellent organizational skills, attention to detail, and the ability to manage competing priorities.
Strong interpersonal, customer service, and communication skills, with the ability to remain clear and calm in a busy environment.
Experience with PeopleSoft, working with multicultural clients, or knowledge of another language is considered an asset.

WHAT MAKES YOU A DIFFERENCE MAKER?

As a difference maker you:

Coordinate multiple administrative requirements and competing timelines while maintaining accuracy and attention to detail.
Make informed decisions to support students, faculty, and staff while knowing when to seek guidance from colleagues, program leadership, and college service areas.
Apply NorQuest policies, procedures, training manuals, and established practices to resolve issues and support program operations.
Lead administrative processes and systems within your portfolio to ensure college and program requirements are met.
Identify opportunities for process improvements and contribute to discussions, analysis, and solutions that enhance administrative effectiveness.
Build collaborative relationships with students, faculty, Student Services, the Office of the Registrar, Finance, Facilities, BTS, and other service areas.
Work independently and collaboratively to support learners, internal clients, and program leadership.
Develop, review, maintain, and improve administrative process documentation that supports consistency, continuity, and service excellence.

SALARY: AUPE Band Level 5 | Administrator I | $1,876 - $2,439 bi-weekly reflective upon what you bring AKA your education and experience. This is a term position ending April 9, 2027 with the Alberta Union of Provincial Employees (AUPE). For more information regarding the AUPE Collective Agreement, please check out this link. We are proud to be recognized as one of Canada's Most Admired Corporate Cultures.

We offer flexible work options. We strive for balance between a flexible work environment, connectedness to the campus community, and ensuring NorQuesters are set up to succeed in their roles and responsibilities.

Additional Information: Pre-Employment Checks will be completed to assess the candidate’s suitability for a role. These checks may include (but are not limited to): references, criminal record check, academic verification, etc.

For applicants who have completed post-secondary studies from outside of Canada, it is required they obtain an assessment of their credentials from a recognized Canadian Credential Evaluator, such as:

International Qualifications Assessment Service https://www.alberta.ca/international-qualifications-assessment
World Education Services https://www.wes.org/ca/

We encourage applicants to include the assessment certificate as part of their application.

This competition may be used to fill future vacancies, across NorQuest College, at the same or lower classification level.

Our Commitment to Equity, Diversity, and Inclusion: We're on a journey to become an inclusive, anti-racist, and decolonized organization. NorQuesters are trailblazers – we are curious, creative, and innovative - our lived experiences are honoured, creating accessibility and a sense of belonging for everyone.

NorQuest 2030 We Are Who We Include shares our strength and difference comes from who is included, and along with our students we are learning and growing to listen deeply and say what we feel.

NorQuest College is committed to being an employer of choice for First Nations, Métis, and Inuit people by recognizing, respecting, and supporting Indigenous people's self-determination through the institution’s work in decolonization, reconciliation, and Indigenization.

Accessibility: At NorQuest, we are who we include. We strive to provide access and accommodation throughout the recruitment, application, and selection process. We want to create opportunities for you to confidently be your authentic self. If you would like an accommodation at any stage of the process, please reach out to Careers@norquest.ca.

Apply to Become a NorQuester: If this opportunity delights you and your expertise will shine in this role, we invite you to apply for this position online by uploading your resume and cover letter combined as one document.

Apply About employer

More about this job

Responsibilities

The LINC Program Support Assistant provides comprehensive administrative support for program operations, including student enrolment, data management, and records maintenance. This role serves as a primary point of contact for students and faculty while contributing to process improvements and efficient program delivery.

Requirements

Candidates must possess a two-year Administrative Diploma or equivalent experience along with at least three years of customer service experience. Proficiency in Microsoft Office and strong organizational and communication skills are essential for success in this role.

Skills

Administrative support
Data management
Customer service
Microsoft Office
Microsoft Teams
Records maintenance
Enrolment administration
Event coordination
Process improvement
Organizational skills
Attention to detail
Communication skills
Interpersonal skills
PeopleSoft

Benefits

Flexible work options

Visa sponsorship

Not detected in the job text

Keywords

LINC Program
Administrative Support
Data Entry
Student Services
Enrolment
Records Management
Microsoft Office
Microsoft Teams
PeopleSoft
Customer Service
Process Improvement
Timetabling
Higher Education
Administrative Diploma
Multicultural Clients

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