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Added 12 mins ago
Data Platform Engineer
AgileGrid Solutions
Canada
Full-time
The Data Engineering - Level 4 role at McKesson offers a unique opportunity to lead the development and optimization of our enterprise data infrastructure. As a senior member of the data…
Added 12 mins ago
Enterprise Program Architect
Aptino, Inc.
Canada
Contract
We are looking for a highly experienced Enterprise Program Architect with 15+ years of Oracle and enterprise transformation experience to lead large-scale ERP transformation initiatives.
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Lead the design and development of scalable Appian applications and workflows
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Added 12 mins ago
Director, Molecular Pathology and Biobanking
Queen's University
Kingston, ON
$108,000 to $147,000 CAD / year
Full-time
Reporting to the Senior Leadership Team (CCTG-TTDR/QLMP Heads), the Director Molecular Pathology and Biobanking will lead strategy and innovation in biobanking, genomic, and correlative…
Added 12 mins ago
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When required assists Test Leads in producing plans for system integration and formal system test.
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Senior Business Analyst
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Added 28 mins ago
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We are seeking an experienced Agentic AI Lead/Solutions Architect to drive artificial intelligence and machine learning initiatives across RBC GAM. This role requires a strategic leader who…
Added 28 mins ago
Lead ML Platform Engineer
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Added 43 mins ago
Senior Project Manager, FinOps & Cloud Foundations
iA Financial Group (Industrial Alliance)
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Added 43 mins ago
Business System Analyst - LMS / VAM Specialist : Toronto ON (Hybrid) : Full time
AceStack
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…Business Analyst, Product Manager, Solution Architect, Technical Lead, or Implementation Specialist within a bank’s Transaction Banking or Cash Management Technology…
Added 43 mins ago
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Added 1 hour ago
Product Manager, Enterprise Data & Forecasting
CDAI
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$100,000 to $130,000 CAD / year
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Added 1 hour ago
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Senior Project Manager, PMO
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Added 1 hour ago
Principal AI Engineer
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…development, and implementation of data solutions, as well as lead, mentor, and grow a team of talented data engineers. This role requires strong data engineering skills and leadership,…
Added 1 hour ago
Senior Solutions Architect, IAM-2
Royal Bank of Canada
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Deliver architectures and designs in both agile and iterative waterfall project delivery models. Propose and lead delivery teams through phased solution delivery approaches to improve the…
Added 1 hour ago
Assistant Manager, Guest Experience | Cornwall Centre
lululemon
Regina, SK
Full-time
Lead performance management activities, including direct feedback and continuous check-ins, facilitating team acknowledgement and rewards, managing performance documentation, and addressing…
Added 2 hours ago
Lead Mobile Engineer- React Native
AI Interviews
Toronto, ON · Greater Toronto Area, Canada
Full-time
We are seeking a Senior/Lead React Native Engineer with 8+ years of mobile engineering and 5+ years of production React Native experience.Strong expertise in React Native 0.76+, New…
Added 2 hours ago
Assistant Manager, Guest Experience | Midtown, Saskatoon
lululemon
Saskatoon, SK
Full-time
Lead performance management activities, including direct feedback and continuous check-ins, facilitating team acknowledgement and rewards, managing performance documentation, and addressing…
Added 2 hours ago
Character Rigger 4 [AQ-19906]
Aquent
Vancouver, BC
$58 to $63 CAD / hour
Contract
Collaborate closely with the Rigging Lead to develop and implement rigged assets that adhere to technical guidelines, ensuring seamless integration and optimal performance within the game…

NorQuest College

LINC Program Support Assistant

Edmonton, AB, T5J 1L6, Canada

Pay: SALARY: AUPE Band Level 5 | Administrator I | $1,876 - $2,439 bi-weekly reflective upon what you bring AKA your education and experience.
Apply by: Oct 13, 2026
Posting language: English
Posted: Sep 28, 2026

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Original job description

COMPETITION NUMBER: 1881CLOSING DATE: OCTOBOER 12, 2026 @ 11:59PM MDT

FACULTY OF SKILLS & FOUNDATIONAL LEARNING

The LINC Program Support Assistant plays a key role in supporting the successful delivery of the Language Instruction for Newcomers to Canada (LINC) program. Reporting to the Manager, Business Operations and Program Coordinator, this position provides administrative support to the Academic Program Manager, Program Manager, Associate Chair, and Business Operations team, while serving as an important point of contact for students, faculty, and college service areas.

This role is responsible for facilitating LINC program operations through student support, enrolment administration, data management, records maintenance, event coordination, and process improvement. Working in a dynamic and learner-focused environment, the LINC Program Support Assistant helps ensure students receive timely support while contributing to efficient program delivery and strong administrative processes.

HOW YOU’LL MAKE A DIFFERENCE

Represent the faculty at reception and maintain broad knowledge of college systems, services, and resources to support students and staff.
Maintain accurate student information through data entry, uploads, enrolment processes, and integration of student data into required reporting systems.
Administer LINC student processes, including waitlists, enrolment, withdrawal, and student placement activities.
Connect with students throughout the term to support enrolment, waitlist management, and program participation.
Prepare, validate, and manage data required for student placement and program administration.
Support student requests for certificates, letters, records, and general course information.
Provide administrative support for program operations including expenses, supply management, timetabling, records management, event coordination, evaluations, and committee activities.
Document and promote LINC program information for college service areas and internal stakeholders.
Identify, document, and raise issues related to administrative processes while supporting process improvements and new initiatives.
Develop and maintain administrative process documentation and provide information and support to the Business Operations team and program leadership.

WHAT YOU BRING

Two-year Administrative Diploma or a combination of education and equivalent experience.
Three or more years of customer service experience.
Strong understanding of office systems and experience using Microsoft Office, Teams, and related applications.
Strong technical skills with the ability to learn and adopt new systems, software, and processes.
Excellent organizational skills, attention to detail, and the ability to manage competing priorities.
Strong interpersonal, customer service, and communication skills, with the ability to remain clear and calm in a busy environment.
Experience with PeopleSoft, working with multicultural clients, or knowledge of another language is considered an asset.

WHAT MAKES YOU A DIFFERENCE MAKER?

As a difference maker you:

Coordinate multiple administrative requirements and competing timelines while maintaining accuracy and attention to detail.
Make informed decisions to support students, faculty, and staff while knowing when to seek guidance from colleagues, program leadership, and college service areas.
Apply NorQuest policies, procedures, training manuals, and established practices to resolve issues and support program operations.
Lead administrative processes and systems within your portfolio to ensure college and program requirements are met.
Identify opportunities for process improvements and contribute to discussions, analysis, and solutions that enhance administrative effectiveness.
Build collaborative relationships with students, faculty, Student Services, the Office of the Registrar, Finance, Facilities, BTS, and other service areas.
Work independently and collaboratively to support learners, internal clients, and program leadership.
Develop, review, maintain, and improve administrative process documentation that supports consistency, continuity, and service excellence.

SALARY: AUPE Band Level 5 | Administrator I | $1,876 - $2,439 bi-weekly reflective upon what you bring AKA your education and experience. This is a term position ending April 9, 2027 with the Alberta Union of Provincial Employees (AUPE). For more information regarding the AUPE Collective Agreement, please check out this link. We are proud to be recognized as one of Canada's Most Admired Corporate Cultures.

We offer flexible work options. We strive for balance between a flexible work environment, connectedness to the campus community, and ensuring NorQuesters are set up to succeed in their roles and responsibilities.

Additional Information: Pre-Employment Checks will be completed to assess the candidate’s suitability for a role. These checks may include (but are not limited to): references, criminal record check, academic verification, etc.

For applicants who have completed post-secondary studies from outside of Canada, it is required they obtain an assessment of their credentials from a recognized Canadian Credential Evaluator, such as:

International Qualifications Assessment Service https://www.alberta.ca/international-qualifications-assessment
World Education Services https://www.wes.org/ca/

We encourage applicants to include the assessment certificate as part of their application.

This competition may be used to fill future vacancies, across NorQuest College, at the same or lower classification level.

Our Commitment to Equity, Diversity, and Inclusion: We're on a journey to become an inclusive, anti-racist, and decolonized organization. NorQuesters are trailblazers – we are curious, creative, and innovative - our lived experiences are honoured, creating accessibility and a sense of belonging for everyone.

NorQuest 2030 We Are Who We Include shares our strength and difference comes from who is included, and along with our students we are learning and growing to listen deeply and say what we feel.

NorQuest College is committed to being an employer of choice for First Nations, Métis, and Inuit people by recognizing, respecting, and supporting Indigenous people's self-determination through the institution’s work in decolonization, reconciliation, and Indigenization.

Accessibility: At NorQuest, we are who we include. We strive to provide access and accommodation throughout the recruitment, application, and selection process. We want to create opportunities for you to confidently be your authentic self. If you would like an accommodation at any stage of the process, please reach out to Careers@norquest.ca.

Apply to Become a NorQuester: If this opportunity delights you and your expertise will shine in this role, we invite you to apply for this position online by uploading your resume and cover letter combined as one document.

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More about this job

Responsibilities

The LINC Program Support Assistant provides comprehensive administrative support for program operations, including student enrolment, data management, and records maintenance. This role serves as a primary point of contact for students and faculty while contributing to process improvements and efficient program delivery.

Requirements

Candidates must possess a two-year Administrative Diploma or equivalent experience along with at least three years of customer service experience. Proficiency in Microsoft Office and strong organizational and communication skills are essential for success in this role.

Skills

Administrative support
Data management
Customer service
Microsoft Office
Microsoft Teams
Records maintenance
Enrolment administration
Event coordination
Process improvement
Organizational skills
Attention to detail
Communication skills
Interpersonal skills
PeopleSoft

Benefits

Flexible work options

Visa sponsorship

Not detected in the job text

Keywords

LINC Program
Administrative Support
Data Entry
Student Services
Enrolment
Records Management
Microsoft Office
Microsoft Teams
PeopleSoft
Customer Service
Process Improvement
Timetabling
Higher Education
Administrative Diploma
Multicultural Clients

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