Find work in Canada.

332,001 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Save this search

Added 1 min ago
Director of Construction
Sierra Construction
Woodstock, ON
Reporting into the Vice President of General Contracting, the Director of Construction provides executive leadership, operational strategy, and risk management across all General…
Added 1 min ago
Growth Marketing Manager
Jump.ca
Regina, SK
Support lead generation initiatives for business sales teams
Added 1 min ago
Clinical & Quality Lead
Covenant Care + Covenant Living
Red Deer, AB
The Clinical & Quality Lead (CQL) is a key leadership role within the community leadership team, reporting to the Resident Care Manager with professional accountability to the Quality,…
Added 1 min ago
Business Systems Analyst
Superior Plus Propane Talent Acquisition
Canada
Reporting directly to the Product Owner, Salesforce, the primary responsibility of the Business Systems Analyst is to bring business requests/issues to their conclusion by collaborating…
Added 1 min ago
Junior Research Associate
University of Alberta
Edmonton, AB
Full-time
The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more…
Added 1 min ago
Clinical Research Coordinator
University of Alberta
Edmonton, AB
Part-time
The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more…
Added 17 mins ago
Project Coordinator, Digital / Med Comms -- Contract to Hire
Red Nucleus
Toronto, ON
Full-time
Take a lead role in scheduling meetings, tracking tasks, and maintaining project documentation.
Added 17 mins ago
Senior Application Analyst
Classic Fire + Life Safety
Toronto, ON
Full-time
Maintain data integrity across systems, supporting audit readiness and accurate cross-platform reporting.
Added 17 mins ago
Capital Markets and Accounting Advisory Services, Manager
PwC
Calgary, AB
Full-time
…clients as they navigate some of their most complex financial reporting issues and transactions. You'll tackle client’s needs with a solution-oriented approach that creatively addresses…
Added 17 mins ago
Supervisor Maintenance, Facilities
Elk Valley Resources
Sparwood, BC
$123,000 to $145,000 CAD / year
Reporting to the Superintendent, Maintenance, the Supervisor Maintenance, Facilities will be responsible for supporting management and maintenance of site facilities at Elkview Operations.…
Added 17 mins ago
AltaGas - Sr. Team Lead, Project Controls
AltaGas Ltd.
Calgary, AB · AB - Calgary
Full-time
AltaGas is seeking a strategic and experienced Senior Project Controls Team Lead to support the successful delivery of major capital projects. In this role, you will lead project controls…
Added 17 mins ago
Manufacturing Supervisor
Weir
Port Hope, ON
Full-time
● Team Development: Lead, coach, and develop Team Leaders and production employees to build a high-performing, engaged workforce. Foster accountability, teamwork, and continuous learning to…
Added 17 mins ago
Senior Well Operations & Reservoir Engineer
Waste Connections
New Canada, NS
Full-time
Lead well integrity assessments, containment reviews, and risk evaluations
Added 17 mins ago
Accountant
Public Health Ontario
Toronto, ON
Full-time
To provide support to the accounting team in the areas of accounting, and reporting services.
Added 17 mins ago
Product Analyst - AI Analytics
Priceline
Toronto, ON
Full-time
…new AI-enabled data architecture (partnering with the product lead on deciding what gets built, in what order, and why) and operates as a sharp, credible analyst who personally uses that…
Added 17 mins ago
Chef de marque / premier·ère chef de marque – Monoferric // Brand Manager/Senior Brand Manager - Monoferric
Pfizer
Kirkland, QC · CAN - QC - Kirkland
Full-time
Added 17 mins ago
Customer Account Representative
Viterra
Regina, SK
Full-time
We are passionate, bold and driven. Together, we lead the way to deliver results for our customers, each other and the world.
Added 17 mins ago
Technical Customer Support Specialist – Level 3
Quadbridge
Vancouver, BC
Lead major or high-impact technical investigations, coordinate internal and vendor resources, and provide clear executive-ready updates when required. Translate complex technical findings…
Added 17 mins ago
Lead Hand
SARCAN Recycling
Regina, SK
Full-time
Maintaining equipment and logs for maintenance, reporting repairs where necessary.
Added 17 mins ago
Sr. Financial Analyst
University of British Columbia
Vancouver, BC · UBCV | P. A. Woodward Instructional Resources Centre (IRC)
$7,727.33 to $11,112 CAD / month
Full-time
…strong policies and processes for the planning, budgeting, and reporting process; and provide overall management of financial operations of the finance portfolios, in the Faculty of…
Added 17 mins ago
Lead, Performance, Accountability & Funding Allocation (Toronto - Central)
Ontario Health
Toronto, ON
Full-time
The Lead, Performance, Accountability & Funding Allocation is a key regional partner responsible for administering accountability agreements, monitoring Health Service Provider (HSP)…
Added 28 mins ago
Plant Manager- ChamClad
ChamClad
AB · Edmonton, AB
Full-time
ChamClad Manufacturing is seeking an experienced Plant Manager to lead all aspects of plant operations and ensure manufacturing objectives are achieved in alignment with financial and…
Added 28 mins ago
Lab Technician II - HVAC
Wolf Steel Ltd
Barrie, ON
Full-time
Lead certification testing activities for assigned projects.
Added 28 mins ago
Field Specialist – PTUS
Bantrel Co.
Toronto, ON
Full-time
…to coordinate with project teams. The Field Specialist may lead a team or specialize in a specific area of the…
Added 30 mins ago
Machine Shop Technician - Boring Mill - Afternoon Shift
Collins Aerospace
Oakville, ON
Full-time
Collins Aerospace is looking to hire Machine Shop Technician - Boring Mill who will be reporting to the Machine Shop Supervisor on the Weekend Day shift. As the Machine Shop Technician -…

NorQuest College

Student Care Representative

Edmonton, AB, T5J 1L6, Canada

Apply by: Oct 1, 2026
Posting language: English
Posted: Sep 22, 2026

Apply About employer

Applications open in a new tab.

Original job description

COMPETITION NUMBER: 1872
CLOSING DATE: September 30, 2026 @ 11:59 PM MDT

Enrolment Operations and Registrar

NorQuesters are difference makers, and we're searching for someone dedicated to making a difference.

Reporting to the Team Lead of Student Care, this role is responsible for providing detailed front-line services and advice to NorQuest learners, staff, and community partners. Student Care Representatives are the primary point of contact to access various service areas of the college, including advising, financial aid, scholarships & awards, international office, and the support team in the Registrar’s Office. This position is key to establishing a friendly, working relationship with the learner population and delivers timely information through various channels, including online and in-person, to a high volume of internal and external inquiries on NorQuest programs and services.

HOW YOU'LL MAKE A DIFFERENCE

Respond to inbound inquiries through multiple channels (in-person, phone, email, chat, and virtual platforms) with professionalism, empathy, inclusion, and consideration for individual circumstances.
Assess applicant and student needs by reviewing program, status, and service requirements, and determine appropriate support and next steps.
Book, reschedule, cancel appointments, and manage learner queues using established service systems and software.
Provide information and guidance on college processes, policies, deadlines, applications, registration changes, refunds, and other student service procedures.
Advise prospects, learners, and community partners on programs, services, and systems, and connect them with appropriate resources or referrals.
Maintain compliance with NorQuest policies, procedures, the Access to Information Act (ATIA), and the Protection of Privacy Act (PoPA) while handling learner information.
Use college systems and technology platforms to communicate effectively, document interactions, and maintain accurate records.
Stay current on service offerings, departmental updates, and service standards, while collaborating with academic and administrative departments to resolve inquiries and improve service delivery.
Coordinate office operations, information distribution, workplace safety, facility or technical service requests, and support a productive and compliant work environment.
Support team and departmental initiatives by assisting with training, college events, special projects, and other related duties as assigned.

WHAT YOU BRING

Post-secondary certificate required; diploma preferred in Business Administration, Finance, Office Administration, or a related field.
Two to three years of administrative and customer service experience, preferably in a post-secondary or learner-focused environment.
Strong customer service, communication, and interpersonal skills, with the ability to support diverse learners and stakeholders professionally.
Proficiency in Microsoft Office applications, including Microsoft Word and Excel, with experience using databases or service management systems.
Knowledge of PeopleSoft or similar student information/enterprise systems is considered an asset.

WHAT MAKES YOU A DIFFERENCE MAKER

As a difference maker you bring:

Strong communication and customer service skills, with the ability to provide professional, empathetic, and learner-focused support through a variety of service channels.
Excellent interpersonal skills, with the ability to build positive relationships and collaborate effectively with students, colleagues, and external stakeholders in person and by phone.
Strong organizational and time management skills, with the ability to prioritize competing demands, manage high inquiry volumes, and maintain accuracy in a fast-paced environment.
Effective problem-solving, critical thinking, and decision-making skills, with the ability to assess situations, identify solutions, and make appropriate referrals.
Conflict resolution and de-escalation skills, with the ability to manage challenging interactions professionally and contribute to positive service outcomes.
Demonstrated initiative and accountability, with the ability to work independently, adapt to changing priorities, and perform effectively with minimal supervision.

AUPE Band Level 4 | Representative II | $1,769 - $2,217 bi-weekly reflective upon what you bring AKA your education and experience. This is a full time, one-year term position with the Alberta Union of Provincial Employees (AUPE). This role is required to work in-person at the downtown Edmonton campus. For more information regarding the AUPE Collective Agreement, please check out this link. We are proud to be recognized as one of Canada's Most Admired Corporate Cultures.

We offer flexible work options. We strive for balance between a flexible work environment, connectedness to the campus community, and ensuring NorQuesters are set up to succeed in their roles and responsibilities.

Additional Information: Pre-Employment Checks will be completed to assess the candidate’s suitability for a role. These checks may include (but are not limited to): references, criminal record check, academic verification, etc.

For applicants who have completed post-secondary studies from outside of Canada, it is required they obtain an assessment of their credentials from a recognized Canadian Credential Evaluator, such as:

International Qualifications Assessment Service https://www.alberta.ca/international-qualifications-assessment
World Education Services https://www.wes.org/ca/

We encourage applicants to include the assessment certificate as part of their application.

This competition may be used to fill future vacancies, across NorQuest College, at the same or lower classification level.

Our Commitment to Equity, Diversity, and Inclusion: We're on a journey to become an inclusive, anti-racist, and decolonized organization. NorQuesters are trailblazers – we are curious, creative, and innovative - our lived experiences are honoured, creating accessibility and a sense of belonging for everyone.

NorQuest 2030 We Are Who We Include shares our strength and difference comes from who is included, and along with our students we are learning and growing to listen deeply and say what we feel.

NorQuest College is committed to being an employer of choice for First Nations, Métis, and Inuit people by recognizing, respecting, and supporting Indigenous people's self-determination through the institution’s work in decolonization, reconciliation, and Indigenization.

Accessibility: At NorQuest, we are who we include. We strive to provide access and accommodation throughout the recruitment, application, and selection process. We want to create opportunities for you to confidently be your authentic self. If you would like an accommodation at any stage of the process, please reach out to [email protected].

Apply to Become a NorQuester: If this opportunity delights you and your expertise will shine in this role, we invite you to apply for this position online by uploading your resume and cover letter combined as one document.

Apply About employer

More about this job

Responsibilities

The Student Care Representative provides front-line support and advice to learners, staff, and community partners regarding college programs and services. They manage inbound inquiries across multiple channels, maintain accurate records, and ensure compliance with institutional policies and privacy legislation.

Requirements

Candidates must possess a post-secondary certificate or diploma in a relevant field such as Business Administration or Office Administration. Two to three years of administrative and customer service experience in a learner-focused environment is required.

Skills

Customer service
Communication
Interpersonal skills
Microsoft Office
Microsoft Word
Microsoft Excel
Database management
Problem-solving
Critical thinking
Decision-making
Conflict resolution
De-escalation
Time management
Organizational skills
Record keeping

Benefits

Flexible work options

Visa sponsorship

Not detected in the job text

Keywords

Student Care
Registrar
Enrolment Operations
PeopleSoft
Access to Information Act
Protection of Privacy Act
Administrative
Customer Service
Higher Education
Data Entry
Conflict Resolution
Record Management
Microsoft Office
Business Administration
Finance
Office Administration

Report this job