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Added 19 mins ago
Family Support Worker
Tk̓emlúps te Secwépemc
Kamloops, BC
Full-time
Added 19 mins ago
Station Terminal Operation Control (STOC) Coordinator (FT)
Jazz Aviation LP
Montreal, QC
Full-time
Assist in other related duties as instructed by shift manager/supervisor.
Added 19 mins ago
Chef d'équipe (e) de l'entrepôt- poste de nuit
Cardinal Health Canada
Dorval, QC
Full-time
…support our distribution team. The Team Lead spends half their time on the floor, executing daily operations and acting as a role model to others in terms of consistently reaching high…
Added 19 mins ago
Supervisor Mechanical Design
Aversan Inc.
Montreal, QC
$90,000 to $120,000 CAD / year
Full-time
We are currently seeking a qualified Supervisor Mechanical Design to join our team. The ideal candidate will have a proven track record in mechanical design, strong leadership skills, and…
Added 35 mins ago
Leader, Trades & Maintenance, Facilities Management
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
Full-time
This full-time position is based at Eagle Ridge Hospital, located in Port Moody, BC. The successful candidate must be available to be on call.
Added 50 mins ago
Compounding Manager
Manufacturing Job Site
Markham, ON
Full-time
…with the world’s top leading cosmetics companies in providing full integrated turnkey solutions. We value and respect individuality and personal initiative where all employees can develop,…
Added 1 hour ago
Sandwich Artist, Full Time
Compass Group Canada
Lethbridge, AB
Full-time
Perform duties according to health & safety guidelines, report all injuries and hazards to the supervisor immediately and other reasonable requests from management
Added 1 hour ago
REQ26-147 - Underground Mine Supervisor
Glencore Canada
Quebec, QC
Full-time
INTRODUCTION Working as an Underground Mine Supervisor at Raglan Mine means living in the best of all worlds: giving your all at work, with both feet in the Far North, while enjoying long…
Added 1 hour ago
REQ26-147 - Underground Mine Supervisor
Glencore
Quebec, QC
Full-time
INTRODUCTION Working as an Underground Mine Supervisor at Raglan Mine means living in the best of all worlds: giving your all at work, with both feet in the Far North, while enjoying long…
Added 1 hour ago
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Status: Temporary, full time (35-hour workweek)
Added 1 hour ago
Clinical Research Coordinator - Regulatory
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Status: Temporary, full time (35-hour workweek)
Added 1 hour ago
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Status: Temporary, full time (35-hour workweek)
Added 1 hour ago
Operations Consultant - Flex
sephora.com
Edmonton, AB
$17 to $20 CAD / hour
Full-time
The Operations Consultant works in partnership with the Operations Supervisor to maintain stockroom organization and merchandise updates.
Added 1 hour ago
Cook Supervisor, Full Time
Compass Group Canada
Lethbridge, AB
Full-time
Added 1 hour ago
General Help - Full Time & Part Time
Compass Group Canada
Sudbury, ON
Full-time · Part-time
Perform duties according to health & safety guidelines, report all injuries and hazards to the supervisor immediately and other reasonable requests from management
Added 1 hour ago
Production Associate - Utility III - 2nd Shift
Cintas Canada
Toronto, ON · Scarborough, ON
Full-time
…performing a variety of production jobs as directed by the shift supervisor. The tasks for this position may include hanging or sorting garments, bagging or folding product, rolling mats,…
Added 1 hour ago
Site Supervisor, Civil Construction
Morven Construction Ltd
ON · Ontario, Canada
$75,000 to $110,000 CAD / year
Full-time
Morven Construction is looking for a full-time Site Supervisor based in Greater Napanee, ON.
Added 1 hour ago
Building Official III
City of Kamloops
Kamloops, BC
Full-time
Integrated Asset Services Supervisor - City of Kamloops
Added 1 hour ago
Building Official II
City of Kamloops
Kamloops, BC
Full-time
Integrated Asset Services Supervisor - City of Kamloops
Added 1 hour ago
Building Official I
City of Kamloops
Kamloops, BC
Full-time
Integrated Asset Services Supervisor - City of Kamloops
Added 1 hour ago
Superviseur, Réception
The Home Depot Canada
Calgary, AB
Full-time
Health and Dental Benefits for Full Time associates
Added 1 hour ago
Lumber Sales Associate Full Time - 7086 Winnipeg Southwest
The Home Depot Canada
Winnipeg, MB
Full-time
Added 1 hour ago
Receiving Supervisor: Full Time - COUNTRY HILLS (Receiving Experience Required)
The Home Depot Canada
Calgary, AB
Full-time
Health and Dental Benefits for Full Time associates
Added 1 hour ago
Merchandising Associate: Full Time (6am- 2:30pm) - LANGFORD
The Home Depot Canada
Victoria, BC
Full-time
…and fast paced environment. Ensures tasks are completed on time, without error, and meet quality…
Added 1 hour ago
Administrative Assistant, Indigenous Partnerships
Interior Health Authority
Kelowna, BC
Full-time
Interior Health is seeking a term-specific full-time Administrative Assistant to join our Indigenous Partnerships team. The end date of this position is approximately April 20, 2028, or…

Nors

Customer Service Representative

Terrace, BC, Canada

Posting language: English
Posted: Sep 24, 2026

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Applications open in a new tab.

Original job description

With a legacy of over 90 years, we continue to grow and strengthen our presence in the 7 countries where we operate, with more than 100 units and representation of leading brands in our business areas.

Every day, we strive to meet market needs with excellent solutions, equipment, and services - and we believe we have the best talent to deliver on those expectations.

Ready to take the next step in your career?

Your new opportunity might be right here.

We are looking for a Customer Service Representative to join our team in Terrace, BC!

Salary Range

$70,000 annually + commission
Company Vehicle

What's the challenge?

As our Customer Service Representative, you'll play a integral role in handling complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customer's experience.

“Service First”. It’s our company slogan and you are driven to support external and internal customers with exceptional solutions. You’ll recognize that our customers’ livelihoods depend on the service they receive from our team.
Safety Minded. First and foremost – you work safely, following all safety programs and procedures – every time. We have adopted best practices when developing our systems and procedures and you’ll become a champion for consistently staying in the lines.
Certification. You have done the hard work and training required to earn certification within Marketing/Sales and you’re ready to apply all that you have learned at Nors.
Keeping Your Cool. You may need to work under pressure while maintaining a strong focus on quality service. The pace can be fast, the hours can be long during busy cycles and you may also need to work overtime. You will also realize that you need to recharge regularly – we insist that you take your vacation time!
Relationship Builder. You’re going to get to know your customers, their equipment, and their business. You’ll build rapport and trust and you’ll be able to provide information and solutions to keep your customers up and running.
Vigilance. Report customer satisfaction, trends and other useful information to your service supervisor. Report any possible leads for equipment sales to the sales team. Develop rapport with customers and be the eyes and ears of the branch; take opportunities to make a difference.
Mentorship. Listen actively and perform competence analysis of apprentice technicians. Identify areas for them to improve and provide on the job training to assist in their development.
Organization. This is a detail-oriented position and you have already developed personal systems for organizing your work, ensuring you are prepared with information, parts and specialty tooling prior to attending a worksite.

What do we expect from you?

Experience Required:

Sales/Marketing certificate, diploma, degree, etc.
Related Experience, is an asset
Working knowledge of computers and Microsoft software.
Solid knowledge of equipment systems and repairs
Good communications skills with peers and supervisors
Committed to continuous learning
Strong technical background and capable of communicating with technicians and customers
Health & Safety Knowledge – OH & S rules and regulations guidelines

What will you find here?

We’re a growing business in an exciting industry. This is a full-time, permanent position and we offer a competitive compensation package, which includes full health and dental, disability, family assistance and a company-sponsored RRSP plan. You’re going to have an amazing feeling of fulfillment when your efforts drive us to become each customer’s first choice for service, equipment and parts.

Do you want to embrace a new challenge within Nors and be part of a growing team? We’re waiting for you!

At Nors, we believe in our people as the driving force behind our success. We value respect, continuous learning and our values, promoting a positive, fair and inclusive working environment.All opportunities are open on the basis of equality, respecting the different abilities, backgrounds, identities and cultures that make us who we are.

making it work. making it happen.

Apply About employer

More about this job

Responsibilities

The Customer Service Representative is responsible for handling customer complaints, providing effective solutions, and maintaining strong relationships to ensure equipment uptime. They also act as a mentor to apprentice technicians and provide regular reports on customer satisfaction and sales leads to the service supervisor.

Requirements

Candidates must possess a certificate, diploma, or degree in Sales or Marketing and have a solid technical background in equipment systems and repairs. Proficiency in Microsoft software and a strong commitment to health and safety regulations are also required.

Skills

Customer service
Complaint resolution
Technical background
Equipment systems
Mentorship
Competence analysis
Safety compliance
Microsoft software
Communication skills
Relationship building
Sales
Marketing
Detail-oriented
Problem solving

Benefits

Health insurance
Dental insurance
Disability insurance
Family assistance
Company-sponsored RRSP plan
Company vehicle

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Equipment Maintenance
Sales
Marketing
Technical Support
Mentorship
Safety Compliance
OH&S
Microsoft Office
Relationship Management
Troubleshooting
Apprentice Training
Service Operations
Branch Support
Lead Generation

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