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Added 26 mins ago
C
Full-Time Yard Attendant I
Co-op
North Battleford, SK
- Full-time
Co-op is a different kind of business; being member-owned means that any profits are returned to our members and stay in the local economy. If you are a member, then you’re an owner.
Added 26 mins ago
C
Part-Time Yard Attendant I
Co-op
North Battleford, SK
- Part-time
Co-op is a different kind of business; being member-owned means that any profits are returned to our members and stay in the local economy. If you are a member, then you’re an owner.
Added 40 mins ago
PA
Network and Systems Specialist
Prodomax Automation Ltd.
Barrie, ON
- Full-time
Business continuity, disaster recovery readiness, and risk management.
Added 41 mins ago
M
Default Management Supervisor
Manulife
Halifax, NS · Kitchener, ON · Toronto, ON · Waterloo, ON
- Full-time
We are seeking an experienced and people-focused leader to join our Residential Lending Services team as Default Management Supervisor.
Added 1 hour ago
P
Mechanical Assembler - Day Shift
Powell
Acheson, AB
- Full-time
Based out of the Electrical Division Edmonton (EDE) location, the Assembler will report to the Manufacturing Supervisor of the Switchgear Assembly department. The Assembler will be…
Added 1 hour ago
C
Full-Time Liquor Clerk II
Co-op
North Battleford, SK
- Full-time
Co-op is a different kind of business; being member-owned means that any profits are returned to our members and stay in the local economy. If you are a member, then you’re an owner.
Added 1 hour ago
C
Temporary Full-Time Gas Bar Attendant II
Co-op
North Battleford, SK
- Full-time
Co-op is a different kind of business; being member-owned means that any profits are returned to our members and stay in the local economy. If you are a member, then you’re an owner.
Added 1 hour ago
C
Part-Time Gas Bar Attendant I
Co-op
North Battleford, SK
- Part-time
Co-op is a different kind of business; being member-owned means that any profits are returned to our members and stay in the local economy. If you are a member, then you’re an owner.
Added 1 hour ago
CP
Quality Assurance Supervisor
Catalent Pharma Solutions
Strathroy, ON · CAN-Strathroy Ontario
- Full-time
…integrated formulation, manufacturing, analytical and packaging services to offer full-service turnkey…
Added 2 hours ago
TH
PRO Account Sales Associate: Full Time - ABBOTSFORD
The Home Depot Canada
Abbotsford, BC
- Full-time
Spends minimum of 25% of time pursuing new business, most of which to be spend on the sales floor, actively prospecting customers already shopping in the store.
Added 2 hours ago
TM
Bilingual Contract Funding Specialist
Toyota Motor Corporation
Toyota Credit Canada Inc - Head Office
- Full-time
Toyota Financial Services (TFS) provides retail, leasing and wholesale financial services to Toyota and Lexus dealerships and customers across Canada. TFS is a member of Toyota Financial…
Added 2 hours ago
TM
Bilingual Contract Funding Specialist (12 month contract)
Toyota Motor Corporation
Toyota Credit Canada Inc - Head Office
- Full-time
Toyota Financial Services (TFS) provides retail, leasing and wholesale financial services to Toyota and Lexus dealerships and customers across Canada. TFS is a member of Toyota Financial…
Added 2 hours ago
WC
Overnight Support Worker (2026-354-CC)
WoodGreen Community Services
Toronto, ON
- Full-time
…staffing, assistance with activities of daily living, nursing services, life skills development, and social, recreational, and volunteer opportunities. The program’s approach is guided by…
Added 2 hours ago
Recreation Coordinator
Regional Municipality of Wood Buffalo
Fort Chipewyan, AB
…across the region. The team ensures that municipal programs, services, and decisions are informed by meaningful engagement, cultural awareness and a commitment to…
Added 2 hours ago
Community Investment Coordinator
Regional Municipality of Wood Buffalo
Fort McMurray, AB
Department/ Branch: Community Services, Community Partnerships & Initiatives
Added 2 hours ago
Permitting & Licensing Clerk
Regional Municipality of Wood Buffalo
Fort McMurray, AB
…development permits in accordance with the Land Use Bylaw. Issue business licenses in accordance with the License Bylaw, and special events permits. Provide support and mediation services,…
Added 2 hours ago
Carpenter
Regional Municipality of Wood Buffalo
Fort McMurray, AB
Department/ Branch: Project Management Office & Facility Services, Facility Services
Added 3 hours ago
Supervisor, Stewardship Field Services (Golden Horseshoe)
Brewers Retail Inc
Bolton, ON
Becoming experts on beer doesn't happen overnight - we've been in business since 1927 and today, The Beer Store is the primary distribution and sales channel for beer in Ontario and is…
Added 3 hours ago
Porter - Diagnostic Imaging
Winnipeg Regional Health Authority
Winnipeg, MB
Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some…
Added 3 hours ago
A|
Forklift Operator - Dayshift & Nightshift
AGI | Global Food Infrastructure
MB · Rosenort, MB
- Full-time
Safety and teamwork are the cornerstones of our global culture. In all aspects of our business, diverse and inclusive teams work together to deliver quality products, solutions, and…
Added 4 hours ago
BV
Customer Support Technician
Bureau Veritas
London, ON
- Full-time
Coordinate with external providers such as courier services when required
Added 4 hours ago
Global Supply Chain Manager
Intertape Polymer Group (IPG)
Truro, NS
Supervisor: Director of Global Supply Chain, and Truro Operations
Added 4 hours ago
Shop Supervisor
Boart Longyear
Saskatoon, SK
Established in 1890, Boart Longyear is the world’s leading provider of drilling services, orebody knowledge technology, and innovative, safe, and productivity-driven drilling equipment.…
Added 4 hours ago
Production Associate
State Window Corporation
Vaughan, ON
Represent State as required, in business with customers, suppliers, visitors and other team members; and
Added 4 hours ago
B
Managed Accounts Supervision Specialist, Private Wealth
BMO
Toronto, ON · FCP
- Full-time
BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, we’re focused on building, investing and transforming how we work…

Nors

Customer Service Representative

Terrace, BC, Canada

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Job details

Posting language: English
Posted: Sep 24, 2026

Original job description

With a legacy of over 90 years, we continue to grow and strengthen our presence in the 7 countries where we operate, with more than 100 units and representation of leading brands in our business areas.

Every day, we strive to meet market needs with excellent solutions, equipment, and services - and we believe we have the best talent to deliver on those expectations.

Ready to take the next step in your career?

Your new opportunity might be right here.

We are looking for a Customer Service Representative to join our team in Terrace, BC!

Salary Range

$70,000 annually + commission
Company Vehicle

What's the challenge?

As our Customer Service Representative, you'll play a integral role in handling complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customer's experience.

“Service First”. It’s our company slogan and you are driven to support external and internal customers with exceptional solutions. You’ll recognize that our customers’ livelihoods depend on the service they receive from our team.
Safety Minded. First and foremost – you work safely, following all safety programs and procedures – every time. We have adopted best practices when developing our systems and procedures and you’ll become a champion for consistently staying in the lines.
Certification. You have done the hard work and training required to earn certification within Marketing/Sales and you’re ready to apply all that you have learned at Nors.
Keeping Your Cool. You may need to work under pressure while maintaining a strong focus on quality service. The pace can be fast, the hours can be long during busy cycles and you may also need to work overtime. You will also realize that you need to recharge regularly – we insist that you take your vacation time!
Relationship Builder. You’re going to get to know your customers, their equipment, and their business. You’ll build rapport and trust and you’ll be able to provide information and solutions to keep your customers up and running.
Vigilance. Report customer satisfaction, trends and other useful information to your service supervisor. Report any possible leads for equipment sales to the sales team. Develop rapport with customers and be the eyes and ears of the branch; take opportunities to make a difference.
Mentorship. Listen actively and perform competence analysis of apprentice technicians. Identify areas for them to improve and provide on the job training to assist in their development.
Organization. This is a detail-oriented position and you have already developed personal systems for organizing your work, ensuring you are prepared with information, parts and specialty tooling prior to attending a worksite.

What do we expect from you?

Experience Required:

Sales/Marketing certificate, diploma, degree, etc.
Related Experience, is an asset
Working knowledge of computers and Microsoft software.
Solid knowledge of equipment systems and repairs
Good communications skills with peers and supervisors
Committed to continuous learning
Strong technical background and capable of communicating with technicians and customers
Health & Safety Knowledge – OH & S rules and regulations guidelines

What will you find here?

We’re a growing business in an exciting industry. This is a full-time, permanent position and we offer a competitive compensation package, which includes full health and dental, disability, family assistance and a company-sponsored RRSP plan. You’re going to have an amazing feeling of fulfillment when your efforts drive us to become each customer’s first choice for service, equipment and parts.

Do you want to embrace a new challenge within Nors and be part of a growing team? We’re waiting for you!

At Nors, we believe in our people as the driving force behind our success. We value respect, continuous learning and our values, promoting a positive, fair and inclusive working environment.All opportunities are open on the basis of equality, respecting the different abilities, backgrounds, identities and cultures that make us who we are.

making it work. making it happen.

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More about this job

Responsibilities

The Customer Service Representative is responsible for handling customer complaints, providing effective solutions, and maintaining strong relationships to ensure equipment uptime. They also act as a mentor to apprentice technicians and provide regular reports on customer satisfaction and sales leads to the service supervisor.

Requirements

Candidates must possess a certificate, diploma, or degree in Sales or Marketing and have a solid technical background in equipment systems and repairs. Proficiency in Microsoft software and a strong commitment to health and safety regulations are also required.

Skills

Customer service
Complaint resolution
Technical background
Equipment systems
Mentorship
Competence analysis
Safety compliance
Microsoft software
Communication skills
Relationship building
Sales
Marketing
Detail-oriented
Problem solving

Benefits

Health insurance
Dental insurance
Disability insurance
Family assistance
Company-sponsored RRSP plan
Company vehicle

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Equipment Maintenance
Sales
Marketing
Technical Support
Mentorship
Safety Compliance
OH&S
Microsoft Office
Relationship Management
Troubleshooting
Apprentice Training
Service Operations
Branch Support
Lead Generation

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