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Added 13 mins ago
Sales Representative- Montreal & Eastern Ottawa Représentant(e) des ventes - Est
Upper Canada Forest Products
Remote, Canada
Full-time · Remote
This position offers hands‑on training and practical exposure to product knowledge, supply chain processes, operations, account management, industry best practices, and overall business…
Added 1 hour ago
DZ Driver (Utility Rep)
Safety-Kleen
Oshawa, ON
$32 to $37 CAD / hour
Full-time
Clean Harbors/Safety-Kleen in Oshawa, ON is seeking a Utility Representative (DZ Driver) to join our safety conscious team! The Utility Reps operate box and vacuum trucks on open routes…
Added 1 hour ago
Training Specialist, BC Health Workday
Provincial Health Services Authority
BC · British Columbia, Canada
Full-time
…sustainable learning program that evolves with Workday releases and business needs, and is privy to sensitive, confidential change information related to the system…
Added 1 hour ago
Customer Service Representative/Dispatch
SRS Distribution Inc.
Owen Sound, ON
Full-time
The customer service representative must provide exceptional customer service to all customers and employees. The ideal candidate should thrive in a fast-paced, hands-on environment.…
Added 1 hour ago
Customer Service Representative
Water Treatment Equipment Co
ON · Simcoe, ON
Full-time
Courage to do the right thing. We value and embrace diversity and respect every individual. We act ethically in our business practices, and we make sustainability a key focus of everything…
Added 1 hour ago
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Full-time
Support digital operations through content scheduling, platform oversight, and performance monitoring to advance organizational engagement objectives.
Added 1 hour ago
Construction Estimator
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$65,000 to $75,000 USD / year
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…accordingly. Building strong relationships will also ensure steady business throughout the year, especially during off-peak…
Added 1 hour ago
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Added 1 hour ago
Technical Sales Representative
Arrival Energy Solutions Inc.
Calgary, AB
Full-time
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Added 2 hours ago
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - British Columbia
Chit Chats
Vancouver, BC
Full-time
The role of the Sales Representative is essential in identifying, qualifying, and converting new business opportunities into active Chit Chats clients. This role is focused on building…
Added 2 hours ago
Field Service Technician
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Full-time
Provides advisory support to operations / maintenance site staff and management
Added 2 hours ago
B2B Sales Representative
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London, ON
Full-time
As an Outside Sales Representative you will be a hunter responsible for the entire sales cycle. From prospecting new business to leading a consultative sales process to onboarding new…
Added 2 hours ago
IAE Architect
Tata Consultancy Services
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Experience working with application vendors, infrastructure and operations teams, business representatives, security teams, and architecture governance authorities.
Added 2 hours ago
Operations Support Engineer
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Sarnia, ON
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The Operations Support Engineer provides process engineering support to the 24x7 production organization to ensure excellence in process safety, reliability, margin, energy optimization,…
Added 3 hours ago
Inside Sales Representative
Rubberline Products Ltd
Kitchener, ON
Full-time
Role Description The Inside Sales Representative is a full-time, on-site role based in Mississauga, ON. This position is responsible for handling inbound sales inquiries, proactively…
Added 3 hours ago
Automation Manager (Full Time Contract - 12 Months)
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As an integral function within IGM’s Enterprise Operations Enablement Division, the Business Managed Technology Solutions (BMTS) team operates in close alignment with their clients’…
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Project Manager - Pharma
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Publicis is an omni-channel communications agency with over 600 employees across our Canadian operations. The office is the largest in our industry in Canada and boasts talent across…
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NPI Supply Chain Project Coordinator (Permanent Part-Time)
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Lead cross-functional meetings, such as the weekly NPI meetings per project as representative of Operations team with the purpose of tracking progress, review timelines, establishing…
Added 3 hours ago
Sales Representative | Telematics
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Currently, Teltonika Canada is looking for an ambitious Sales Representative to join our office in Toronto, Canada. In this position, you will belong to Telematics Sales team. Teltonika's…
Added 3 hours ago
Material Handler Night Shift Sunday - Wednesday
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…supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a…
Added 3 hours ago
Site Reliability Specialist
Robertson & Company Ltd.
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Contract
Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management,…
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Senior Consultant, Ivalua
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Added 4 hours ago
Project Manager - Western Canada
Siemens Healthineers
Calgary, AB · YYC M
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This position reports to Head of Project Management Operations in equipment installation group and will be based in Calgary or Edmonton, Alberta. Vancouver, BC may also be considered. This…
Added 4 hours ago
Store Manager - BOSS Outlet, McArthur Glen
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Other
Utilize effective communication skills in training and developing staff, delivering exceptional service to customers, driving business with the merchant group and general problem solving.

Norsk Hydro

ITS Analyst

Mississauga, ON, Canada

Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

Apply About employer

Applications open in a new tab.

Original job description

Hydro Global Business Services (GBS) is an organizational area that operates as an internal service provider for the Hydro group. Its ultimate purpose is to deliver relevant IT, financial and HR business services to all business areas within the company.

What we offer you

Medical, Rx, Dental, Disability, Life Insurance
Retirement Savings Plans with Company Match/Contributions
Education Assistance
Bonus Plan Eligibility
Parental Leave

Job Summary:
The IT Analyst is mainly responsible for the overall health & smooth running of IT infrastructure at Hydro location(s) with the purpose to ensure business users gain maximum benefits from those systems. This goal shall be achieved by full adherence to Hydro global IT architecture standards & global and local operational processes, as well as by maximizing the leverage of Global IT operational services and tools. As an IT professional of Hydro Global Business Services, the IT Analyst serves as GBS IT interface to the location business customers. As such shall in any IT related decision making, he/she promote Global IT standards and in general standardization of IT tools to the business.

What you will be doing

Ensure to work in compliance with Hydro Quality system, HSE regulations, policies, and standardized operating procedures.
Taking active part in incident resolution
Working with global support teams to resolve both IT infrastructure and application related issues
Installing or participating in installation of IT infrastructure components, applications, and any other relevant tools used at the location(s)
Monitoring and maintaining location specific infrastructure and applications following standard operating procedures
Perform all other tasks upon the instructions of the superior in charge which may be necessitated by the operations of the related unit and which do not conflict with any applicable laws, statutory provisions and company rules.
Compliance with area-specific customer requirements
Take active part in location-specific and global IT projects
Maintaining user accounts within the locally supported applications.
Acting as location representative of GBS IT professionals
Taking part in IT change management flows
Troubleshooting IT infrastructure incidents and application errors, diagnosing and solving hardware/software faults
Maintaining the location(s) specific part of the active directory
Follow global architecture-, security-, and operational standards and policies
Maintaining location specific IT documentations within your area of responsibility
Prioritizing work and operating with compliance of GBS IT Service Level Agreements

What will make you successful?

Required Education/Experience:

5 or more years work experience on the field of IT Infrastructure
IT Technician qualification is a must
Fluency in English is a must and French is preferred
Travel is required - Travel to Montreal plant quarterly expected.

Preferred Skills/Qualifications:

Show eagerness to learn and further develop yourself professionally
ITIL Certification
Exposure to and understanding of a manufacturing environment
Experience in basic Vendor management processes

Equal opportunities
Hydro in North America is an Equal Opportunity Employer where all phases of employment are based strictly upon the qualifications of the individual as related to the work requirements of the position. This policy is applied without regard to race, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, veteran status, marital status or any other category protected by law. We strive to provide equal opportunities for all to contribute and succeed with us.
As part of our recruitment process, we may use job‑related assessments in selected roles. These tools help us better understand work‑related strengths and support a fair and consistent hiring process. Any assessment results are reviewed together with your experience, qualifications, and interviews, and are never used as the sole basis for hiring decisions.
If you need an accommodation in order to complete the application, please contact Hydro Recruiting via email at recruiting.north.america@hydro.com

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More about this job

Responsibilities

Maintain the health and smooth operation of location-specific IT infrastructure and applications, resolve incidents, and coordinate with global support teams. Represent GBS IT at the location, support projects and change management, maintain user accounts and documentation, and follow global standards, policies, and service-level agreements.

Requirements

Requires at least five years of IT infrastructure experience, an IT Technician qualification, and fluency in English; French is preferred. ITIL certification, manufacturing experience, vendor management knowledge, and willingness to travel quarterly to the Montreal plant are preferred or expected.

Skills

IT Infrastructure Support
Incident Resolution
Hardware and Software Troubleshooting
Application Support
Active Directory
User Account Management
IT Change Management
IT Documentation
IT Security Standards
Global IT Architecture Standards
IT Project Support
Vendor Management
Manufacturing Environment Knowledge
ITIL
English Fluency

Benefits

Medical Insurance
Prescription Drug Coverage
Dental Insurance
Disability Insurance
Life Insurance
Retirement Savings Plans With Company Match or Contributions
Education Assistance
Bonus Plan Eligibility
Parental Leave

Visa sponsorship

Not detected in the job text

Keywords

IT Infrastructure
Incident Resolution
Global Support Teams
Infrastructure Components
Applications
Standard Operating Procedures
User Accounts
Active Directory
IT Change Management
Hardware Troubleshooting
Software Troubleshooting
Global IT Architecture
IT Security
IT Operations
IT Documentation
Service Level Agreements
ITIL Certification
Manufacturing Environment
Vendor Management
Hydro Quality System
HSE Regulations
IT Projects
English
French

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