Quality Supervisor

Hydro Extrusions is a world-leading aluminium extrusion business counting around 100 production sites in 40 countries and employing 20,000 people. Through our unique combination of local expertise, global network, and unmatched R&D capabilities, we can offer everything from standards profiles to advanced development and manufacturing for most industries. Since 1905, Hydro has turned natural resources into valuable products for people and businesses with focus on a safe and good workplace for our 30,000 employees in more than 140 locations.

What we offer you

• Medical, Rx, Dental, Disability, Life Insurance, Flexible Spending Accounts
• Retirement Savings Plans with Company Match/Contributions
• Education Assistance
• Bonus Plan Eligibility
• Parental Leave
  
  

What you will be doing
This supervisory position is critical to the day to day efficient operation of the laboratory. The incumbent must demonstrate integrity and with a high regard for compliance and accuracy in reporting. Problem solving capabilities in real time are critical. The individual in the position must have the technical proficiency to understand the metallurgy of tensile or chemical testing.

• Manages Daily Lab Functions: Point accountability for all functions of the on-site mechanical (and/or chemical) testing laboratory including labor deployment, overtime, etc.
• Testing Data Management: Ensures accurate reporting of lab KPIs in accordance with BA standards.
• Guarantees Certification Process: Auto-signs all certifications in the lab (ultimately) thereby assuring that lab processes are compliant, and results are accurate against known customer or industry specifications.
• Maintains Lab Equipment: Responsible to ensure all lab equipment is maintained in accordance with established PM procedures. This include calibration, cleaning, other PM. Coordinates resources external to the lab to make this happen.
• Becomes Technical Process Expert: Becomes a subject matter expert on the tensile testing process and all other processes / functions of the lab. Addresses all issues brought forth by the lab techs. Knows when higher level input is required and asks.
• Interprets Customer Testing Requirements: Works with Pre-Review and customer service to interpret and accurately document true testing requirements that are defined by the customer. Manages compliance.
• Root Cause Analysis: Works to drive true root cause identification for testing failures. Implements formal, irrevocable corrective actions.
• QTS Proficiency: Must understand the function of the QTS laboratory information management system and how it interfaces with the Zwick laboratory hardware. Must be able to coach and train technicians on the lab process flow. Capability to train technicians on ethics, data integrity and compliance is also critical.
• Compliance & Ethical Behavior: Demonstrated high standard for excellence and core belief in quality compliance, accuracy in reporting and ethical behavior within a manufacturing environment (laboratories, in particular). Must be capable of coaching and training direct reports on subjects of compliance and ethics.
• Conducts Daily Process Audits: Audits the lab daily against compliance standards and reacts immediately.
• Trains / Coaches Lab Personnel: Supports the development of the Lab Technicians in their understanding of the process.
• Interprets Industry Standards: Understands all applicable industry specs – common working knowledge and deploys those requirements at a 100% compliance level within the lab.
  
  

What will make you successful?

Required:
Three to five years work experience in a manufacturing based Quality program, preferably ISO 9001
Bachelors Degree

Preferred:
Certified Quality Engineer/Certified Quality Technician by the American Society of Quality (ASQ).
Mathematical and analytical aptitude
Metrology training/experience
Ability to work with a team and independently
Experience with managing automotive customer requirements, Program Management experience preferred.
Comfortable as lead representative for customer visits to discuss quality concerns/issues, on site customer quality checks, and making judgment calls on quality issues both in plant and offsite.

Equal opportunities
Hydro in North America is an Equal Opportunity Employer where all phases of employment are based strictly upon the qualifications of the individual as related to the work requirements of the position. This policy is applied without regard to race, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, veteran status, marital status or any other category protected by law. We strive to provide equal opportunities for all to contribute and succeed with us.
As part of our recruitment process, we may use job‑related assessments in selected roles. These tools help us better understand work‑related strengths and support a fair and consistent hiring process. Any assessment results are reviewed together with your experience, qualifications, and interviews, and are never used as the sole basis for hiring decisions.
If you need an accommodation in order to complete the application, please contact Hydro Recruiting via email at recruiting.north.america@hydro.com