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North Arc

Quality Assurance Manager

Mississauga, ON, Canada

$100,000 to $130,000 CAD / year · Full-time

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Job details

Pay: $100,000 to $130,000 CAD / year
Job type: Full-time
Apply by: May 3, 2027
Experience: 7+ years of Quality experience in a manufacturing environment, including leadership responsibility, accountability and effective communication with all departments
Posting language: English
Posted: Nov 4, 2026

Original job description

Quality Assurance Manager

The Quality Assurance Manager is responsible for leading North Arc’s Quality Management System and Quality Control function, ensuring compliance with ISO 9001, customer requirements, and internal quality standards.

The role is primarily focused on Supply Chain Quality and Quality support for our expanding internal manufacturing operations, with additional responsibility for Engineering through the lens of New Product Introduction

The Quality Assurance Manager will lead the Quality team with ownership and accountability and drive supplier performance, incoming quality, in-process manufacturing controls, corrective action, risk reduction, and continuous improvement as North Arc continues to grow its in-house manufacturing capability.

Key Responsibilities:

Supply Chain Quality

Own supplier qualification, monitoring, audits, and supplier quality performance.
Lead supplier NCRs, corrective actions, root-cause investigations, and timely closure.
Establish risk-based incoming inspection requirements (PFMEA) and supplier quality KPIs through score cards and audits suppliers/vendors when required
Support supplier PPAP, develop new suppliers, second-source qualification, and ensure purchased components meet requirements.

Production Quality

Lead and develop the Quality Control team to support a growing internal manufacturing operation.
Own incoming, in-process, and final inspection systems that scale with increasing in-house production.
Own NCR, containment, root-cause, corrective-action, and verification-of-effectiveness processes.
Partner with Manufacturing and Engineering to improve process controls, traceability, calibration, and reduce defects, scrap, rework, and variation.
Establish and sustain critical quality KPI and support internal/external audits as per ISO9001 procedures

Engineering & New Product Introduction

Represent Quality during product development, design reviews, Engineering Changes, and NPI.
Ensure drawings, CTQs, inspection requirements, and acceptance criteria are clearly defined before release.
Support PPAP, FMEA risk reduction activities, Control Plans, First Article Inspection, Gauge R&R/MSA, SPC capability studies, and manufacturing validation through production trial runs (PTR)
Ensure manufacturing readiness before release and feed supplier, production, read across and customer lessons learned back into product and process development.

Qualifications

Engineering, Quality, Manufacturing, or related technical degree/diploma.
7+ years of Quality experience in a manufacturing environment, including leadership responsibility, accountability and effective communication with all departments
Strong practical knowledge of ISO 9001 or higher, ASQ, QMS ownership, NCR/CAPA, auditing, supplier quality and PDCA continuous improvement
Strong understanding of GD&T, engineering drawings, metrology, must have hands-on experience with subtractive manufacturing processes in a precision manufacturing environment.

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More about this job

Responsibilities

Lead North Arc’s Quality Management System and Quality Control function, overseeing supplier performance, incoming and production quality, audits, corrective actions, and continuous improvement. Partner with Manufacturing and Engineering on product development and new product introduction to ensure quality requirements, manufacturing readiness, and effective process controls.

Requirements

Requires a technical degree or diploma in Engineering, Quality, Manufacturing, or a related field, plus at least seven years of manufacturing quality experience with leadership responsibility. Candidates need practical knowledge of ISO 9001, QMS ownership, supplier quality, auditing, NCR/CAPA, continuous improvement, GD&T, engineering drawings, metrology, and hands-on experience with subtractive manufacturing in precision manufacturing.

Skills

Quality Management System
ISO 9001
Supplier Quality
Quality Control
Corrective And Preventive Action
Root-Cause Analysis
Supplier Auditing
PFMEA
PPAP
GD&T
Engineering Drawings
Metrology
FMEA
Control Plans
First Article Inspection
Gauge R&R And MSA

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Keywords

ISO 9001
Quality Management System
Quality Control
Supply Chain Quality
Supplier Qualification
Supplier Audits
Supplier Performance
Nonconformance Reports
Corrective And Preventive Action
Root-Cause Investigation
PFMEA
Supplier Scorecards
PPAP
Incoming Inspection
In-Process Inspection
Final Inspection
GD&T
Engineering Drawings
Metrology
New Product Introduction
FMEA
Control Plans
First Article Inspection
Gauge R&R
Measurement System Analysis
Statistical Process Control
Process Capability Studies
Manufacturing Validation
Subtractive Manufacturing
PDCA

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