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Added 3 mins ago
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Senior Project Manager - FIFO (EPCM/Gold Project)
Lycopodium
Prince George, BC
- Temporary
Lycopodium Americas is seeking an experienced Senior Project Manager to join our growing Canadian projects team.
Added 3 mins ago
KR
Senior Manager, Operational Internal Audit
Kassen Recruitment
Saint John, NB
- Full-time
Reporting to senior audit leadership, this position is responsible for overseeing operational audit engagements, evaluating business processes and risk management practices, and identifying…
Added 3 mins ago
WC
Senior Analyst, Walmart Services - WMC Systems Administrator
Walmart Canada
Mississauga, ON
- Full-time
Reporting to the Senior Manager, Operations, this role will serve as the primary point of contact for Salesforce and other internal business platforms. The System Administrator will manage…
Added 3 mins ago
TS
Risk Manager - Major Infrastructure
TalentSphere Staffing Solutions
Mississauga, ON
- Full-time
We are seeking an experienced Risk Manager to join a high-performing project team responsible for delivering complex infrastructure initiatives. This is an opportunity for a seasoned risk…
Added 3 mins ago
Project Manager, Power Delivery
WSP
Toronto, ON
As a Senior Project Manager, you will play a key role in delivering complex power projects across Eastern Canada and beyond. Projects will vary in size and complexity and can include scope…
Added 3 mins ago
Manager - Non-Financial Risk and Controls (French bilingual)
EY
Montreal, QC
As a Manager in the NFR and Controls team, you will lead comprehensive risk engagements and provide strategic, outsourcing, and industry-specific recommendations. You will help Financial…
Added 3 mins ago
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Director, Treasury and Balance Sheet Risk
Vancity
Vancouver, BC
- Full-time
As a Director, Treasury and Balance Sheet Risk, you will provide senior risk leadership and oversight across treasury and balance sheet risk, helping ensure financial risks are understood,…
Added 48 mins ago
B
Senior Relationship Manager, Commercial Banking (Corporate Finance Group)
BMO
Winnipeg, MB
- Full-time
The Senior Relationship Manager (Sales Director, Corporate Finance) manages a commercial lending portfolio and supports the origination of new clients, and coordinates with other products…
Added 1 hour ago
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Financial Controller
Hays
Mont-Tremblant, QC
- $90,000 to $100,000 CAD / year
- Full-time
This is a broad, hands-on position that combines accounting and financial analysis with significant exposure to hotel operations and senior management.
Added 1 hour ago
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Senior Mechanical Engineer- Material Handling
Worley
Vancouver, BC
- Full-time
Worley is seeking a Senior Material Handling Engineer / Project Manager to provide senior-level mechanical engineering, materials handling, and project management expertise within the…
Added 1 hour ago
VC
Director of Operations - Ventana Special Projects
Ventana Construction Corporation
Coquitlam, BC
- Full-time
As Operations Manager with Ventana Special Projects, you will play a central role in connecting the company’s strategic direction with day-to-day operational execution. You will oversee the…
Added 1 hour ago
R
Sr. Scientist, Virus Construction
Replimune
Montreal, QC
- Full-time
The Senior Scientist, Virus Construction will additionally support translational research, biodistribution, toxicity, sequencing or other studies when required, including performing data…
Added 1 hour ago
Vice President - Investment Management
TELUS
Calgary, AB · Edmonton, AB · Vancouver, BC · Toronto, ON · Montreal, QC
…Investment Management will serve as the guardian of the investment process, stay abreast of market trends and key issues to provide thought leadership, and ensure the plans' investment…
Added 1 hour ago
W
Senior Analyst, Walmart Services - WMC Systems Administrator
Walmart
Mississauga, ON
- Full-time
Reporting to the Senior Manager, Operations, this role will serve as the primary point of contact for Salesforce and other internal business platforms. The System Administrator will manage…
Added 1 hour ago
TC
Manager, Benefits & Pension
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Concord, ON
- Full-time
Toromont Industries is looking for a Manager - Benefits & Pension to join our team. Reporting to the Director, Total Rewards, the Manager, Benefits & Pension provides leadership across…
Added 1 hour ago
IA
Accounts Payable Specialist
Indochino Apparel Inc
Vancouver, BC
- $50,000 to $60,000 CAD / year
- Full-time
Understand expense report process, prepare the appropriate journal entries, and verify that the appropriate approval on the expenses have been obtained
Added 1 hour ago
W
Manager, Corporate Accounting
WildBrain
Toronto, ON
- $110,000 to $120,000 CAD / year
- Full-time
WildBrain is seeking a Manager, Corporate Accounting to lead key areas of the monthly, quarterly, and annual close. This role oversees a team of financial and senior financial analysts and…
Added 1 hour ago
CN
Manager, S&T Project Controls
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
Are you looking for a role that will challenge your leadership, analytical, and strategic planning skills? Can you see yourself guiding a high‑performing project controls team that supports…
Added 1 hour ago
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Senior Manager, Data & AI Technology
OLG
Sault Ste. Marie, ON · Toronto, ON · Foster Drive Office
- Full-time
We are ready to take this game to the next level and need someone passionate to be responsible for leading the team supporting the organization's enterprise analytics applications and…
Added 2 hours ago
Lead, Investment Compensation & Taxation
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Toronto, ON
Onex is an investor and asset manager that invests capital on behalf of Onex shareholders and clients across the globe. Formed in 1984, we have a long track record of creating value for our…
Added 2 hours ago
Payroll Specialist
B2GOLD
Edmonton, AB
B2Gold is a responsible international senior gold producer headquartered in Vancouver, Canada. Founded in 2007, today, B2Gold has operating gold mines in Canada, Mali, Namibia and the…
Added 2 hours ago
B
Senior Financial Analyst, Marketing
BRP
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We are looking for a Senior Financial Analyst to join BRP’s finance team and play a key role alongside the marketing team. Reporting to the Finance Manager – Marketing, you will serve as a…
Added 2 hours ago
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Global Technology Risk Manager
BRP
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We are seeking a highly motivated Technology Risk Manager to strengthen our global risk management capabilities. This role will be the guardian of our Global Technology Risk Management…
Added 2 hours ago
CR
SOX Project Manager
Clarity Recruitment
Vancouver, BC
- $100 to $120 CAD / hour
- Contract
This SOX Project Manager owns the remediation effort from planning through handoff. You will build the project plan, coordinate internal teams and external advisors to close control gaps,…
Added 2 hours ago
W
Manager, Corporate Accounting
WildBrain
Toronto, ON
- $110,000 to $120,000 CAD / year
- Full-time
WildBrain is seeking a Manager, Corporate Accounting to lead key areas of the monthly, quarterly, and annual close. This role oversees a team of financial and senior financial analysts and…

North Horizon Holdings Inc.

IT Ops (Operation & Support) Manager

Toronto, ON, Canada
North York, ON, Canada

$110,000 to $150,000 CAD / year · Full-time

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Job details

Pay: $110,000 to $150,000 CAD / year
Job type: Full-time
Apply by: Nov 27, 2026
Experience: At least 10 years of hands-on experience in IT operations, infrastructure administration, and technical support, with demonstrated team leadership and project delivery experience.
Posting language: English
Posted: Oct 28, 2026

Original job description

IT Operations & Support Manager

About Our Company

North Horizon is a Canadian family office with a global investment reach. We are value-oriented investors across public equities, fixed income, private equity, venture capital, and real estate.

The Opportunity

We are seeking a hands-on IT Operations & Support Manager to lead our IT operations team and ensure reliable, secure, and efficient technology services across the organization. Reporting to the Head of IT, this role combines people leadership, practical technical expertise, and sound IT governance. The successful candidate will take ownership of day-to-day service delivery, technology resources, operational and cybersecurity risks, and the execution of IT initiatives. They will lead by example, remaining actively involved in complex technical work while developing the team and collaborating effectively with business stakeholders.

What You Will Do

IT Operations & Support

Lead daily IT operations and end-user support, setting service priorities, resolving escalations, and maintaining high standards of responsiveness and accountability.
Oversee the reliability, administration, maintenance, and continuous improvement of IT infrastructure, endpoints, cloud services, and enterprise applications.
Support a diverse application portfolio, including ERP, investment and asset management, risk management, and other business-critical SaaS platforms, working with application owners and external providers as appropriate.
Remain hands-on in troubleshooting complex issues, implementing technical solutions, and supporting critical operational tasks; coach team members through practical technical leadership.
Maintain accurate operational documentation, procedures, configuration records, and knowledge resources.

IT Resource Management

Manage IT technology resources throughout their lifecycle, including procurement, licensing, vendor relationships, outsourced services, contracts, renewals, and asset inventory.
Evaluate suppliers and service providers, monitor service quality and contractual commitments, and support cost-effective, well-controlled technology spending.
Coordinate external partners and internal resources to ensure timely delivery and clear ownership of operational services.

IT Risk & Cybersecurity Management

Identify, assess, and mitigate IT operational and cybersecurity risks, including service availability, access management, data protection, and third-party dependencies.
Implement and maintain practical IT controls, policies, standards, and operating procedures; support compliance reviews, audits, remediation, and incident response.
Oversee security operations and continuous improvement of security posture in coordination with the Head of IT and relevant stakeholders.

IT Projects & Continuous Improvement

Plan, coordinate, and deliver IT projects and technical initiatives, managing scope, schedules, resources, dependencies, risks, and stakeholder communications.
Identify opportunities to improve service quality, resilience, efficiency, and user productivity through process improvement, automation, and appropriate technology adoption.
Proactively explore and evaluate practical AI use cases for IT operations and business productivity, and help translate promising ideas into controlled, measurable implementations.

What You Bring to This Role

Bachelor's degree in Computer Science, Information Technology, or a related discipline.
At least 10 years of hands-on experience in IT operations, infrastructure administration, and technical support, with demonstrated team leadership and project delivery experience.
Proven ability to combine operational ownership and IT governance with active technical contribution; sound judgment in vendor management, project management, cybersecurity, and internal controls.
Strong experience with Microsoft 365 services and administration, including Exchange Online, SharePoint Online, Teams, Microsoft Entra ID, Intune, Defender, and Purview.
Working knowledge of Microsoft Azure, with emphasis on cloud-native and PaaS services such as Azure Functions, Service Bus, identity, integration, and related security and monitoring capabilities.
Experience administering or supporting Microsoft Power Platform and Dataverse, including platform governance, security, environment management, and integration considerations.
Ability to manage and support a heterogeneous portfolio of enterprise applications and SaaS services, including coordination with application vendors and business owners.
Practical interest in AI and automation, with the initiative and judgment to assess use cases, experiment responsibly, and apply tools to real operational challenges.
Excellent communication skills: concise reporting and escalation to senior leadership, effective coaching and delegation within the team, and constructive coordination across departments and with external partners.
Strong analytical troubleshooting, prioritization, documentation, and independent execution skills. Relevant Microsoft, cybersecurity, or IT service management certifications are assets.

Note: This posting is for an existing job vacancy. Some steps in the resume screening process may use AI-assisted tools to help identify qualified candidates. All applications will be reviewed fairly and in compliance with the Employment Standards Act (ESA).

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More about this job

Responsibilities

Lead daily IT operations and support, maintain infrastructure and enterprise applications, and provide hands-on technical leadership to the team. Manage technology resources, vendors, cybersecurity risks, IT controls, projects, and continuous improvement initiatives, including practical AI and automation use cases.

Requirements

Requires a bachelor's degree in Computer Science, Information Technology, or a related field, and at least 10 years of hands-on IT operations, infrastructure, and technical support experience with team leadership and project delivery. Candidates should have strong Microsoft 365 expertise, working knowledge of Azure, experience with Power Platform and Dataverse, and capabilities in cybersecurity, vendor management, governance, and communication.

Skills

IT Operations
End-User Support
Infrastructure Administration
Microsoft 365 Administration
Microsoft Azure
Microsoft Entra ID
Microsoft Intune
Microsoft Defender
Microsoft Purview
Power Platform
Dataverse
Cybersecurity
Vendor Management
Project Management
Risk Management
Technical Troubleshooting

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
End-User Support
IT Infrastructure
Microsoft 365
Exchange Online
SharePoint Online
Microsoft Teams
Microsoft Entra ID
Microsoft Intune
Microsoft Defender
Microsoft Purview
Microsoft Azure
Azure Functions
Azure Service Bus
Power Platform
Dataverse
Enterprise Applications
SaaS
Cybersecurity
Access Management
Data Protection
IT Governance
Internal Controls
Vendor Management
Project Management
Incident Response
Automation
Artificial Intelligence
Investment Management
Risk Management

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