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North Shore Stroke Recovery Centre

Program & Volunteer Coordinator

North Vancouver, BC, Canada

Part-time

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Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Apr 15, 2027
Experience: Minimum 2 years of experience in program coordination, service development, and delivery
Posting language: English
Posted: Oct 17, 2026

Original job description

POSITION SUMMARY

Reporting to the Centre Operations Manager, the Program & Volunteer Coordinator welcomes and supports NSSRC's members and volunteers, keeps our records accurate, and helps with events, fundraising, and communications. This is an ongoing position, and we are looking for someone who wants to grow with us.

SCHEDULE

In person Mondays, 10:00 am to 12:30 pm, at Amica Lions Gate, and Thursdays, 10:00 am to 2:00 pm, at North Shore Neighbourhood House (arrive early and stay until members have been picked up)

Remaining hours are flexible and remote

Occasional weekend events, including Strides for Strokes on the second Saturday of June, paid at your regular rate

KEY RESPONSIBILITIES

Volunteers and Members

Welcome and orient new volunteers at in-person programs: introduce them to members, staff, and other volunteers; review schedules and paperwork; and show them room set-up and how to support refreshments, art therapy, exercise therapy, and mobility aids

Follow up with prospective volunteers, provide paperwork, and arrange a visit on a program day

Train and support volunteers, assist members, and help set up the room during programs

Records and Operations

Maintain membership information and the Volunteer List

Attend staff and committee meetings and provide administrative support, including invoicing

Plan special outings and help conduct annual program evaluations

Assist with fundraising, grant applications, and donation management

Contribute to the newsletter and website

Events

Help plan and run Strides for Strokes

Represent NSSRC at community events and give community presentations

QUALIFICATIONS

Required

Post-secondary diploma in a health care related field, or an equivalent combination of education and experience

Minimum 2 years of experience in program coordination, service development, and delivery

Strong interpersonal, communication, administrative, leadership, and organizational skills

Ability to work independently and adapt to daily challenges

Working knowledge of Microsoft Word and Excel

Knowledge of community resources

Criminal Record Check with Vulnerable Sector Screening (NSSRC covers the cost) and a valid Community First Aid Certificate, or willingness to obtain one within a set time frame (can be covered by our professional development fund)

Preferred

Completion of a therapeutic recreation aide program

Experience working with adults with a disability

Knowledge of stroke and stroke recovery, and familiarity with North Shore community organizations

Experience with fundraising or grant applications

Lived experience of stroke or disability, personal or as a family member or caregiver. Applicants with lived experience are warmly encouraged to apply.

BENEFITS

Vacation pay and paid sick time per BC standards

Health spending account

Professional development fund

3-month probation period

ABOUT NSSRC

NSSRC is a not-for-profit charity that has supported North Shore residents impacted by stroke since 1974. Our vision is a community without barriers for survivors of stroke. Our mission is to maximize the quality of life for those impacted by stroke through accessible programming, peer support, and healthcare partnerships. Our programs include exercise, yoga, art and music therapies, and a conversation group, plus outreach at Lions Gate Hospital.

HOW TO APPLY

Please email your resume and a brief note about your interest in this role to info@nssrc.org. Applications are reviewed as they are received, and we hope to fill the position by December. We thank all applicants; only those shortlisted for an interview will be contacted.

NSSRC welcomes applicants of all backgrounds. If you require accommodation at any stage of the hiring process, please contact info@nssrc.org.

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More about this job

Responsibilities

Welcome, orient, train, and support volunteers and members, and coordinate in-person programs and special outings. Maintain membership and volunteer records, provide administrative support, assist with fundraising and communications, and help plan events and community outreach.

Requirements

Requires a post-secondary diploma in a healthcare-related field or equivalent education and experience, plus at least two years of program coordination, service development, and delivery experience. Candidates need strong communication, administrative, leadership, and organizational skills, Microsoft Word and Excel knowledge, community resource knowledge, and a Vulnerable Sector Criminal Record Check and valid First Aid certification or willingness to obtain it.

Skills

Program Coordination
Volunteer Coordination
Member Support
Interpersonal Communication
Administrative Support
Leadership
Organization
Independent Work
Adaptability
Microsoft Word
Microsoft Excel
Community Resource Knowledge
Fundraising
Grant Applications
Event Planning
Record Management

Benefits

Vacation Pay
Paid Sick Time
Health Spending Account
Professional Development Fund

Visa sponsorship

Not detected in the job text

Keywords

Program Coordination
Volunteer Coordination
Member Support
Program Delivery
Service Development
Volunteer Training
Membership Records
Volunteer Records
Administrative Support
Invoicing
Program Evaluation
Fundraising
Grant Applications
Donation Management
Newsletter
Website
Event Planning
Community Presentations
Microsoft Word
Microsoft Excel
Community Resources
Therapeutic Recreation
Stroke Recovery
Disability Support
Community First Aid Certificate
Vulnerable Sector Screening

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