Chiropractic Assistant

Care Advocate

North Vancouver Chiropractic | North Vancouver, BC

About Us

North Vancouver Chiropractic is a patient-centered clinic dedicated to providing a welcoming, professional, and supportive experience for individuals and families. We are looking for a friendly, reliable, and organized Care Advocate to join our team and help ensure the smooth daily operation of our clinic.

Position Overview

As a Care Advocate, you will be the first point of contact for our patients and play an important role in creating a positive experience from their first phone call through each visit. The ideal candidate is personable, detail-oriented, proactive, and passionate about providing exceptional customer service in a healthcare environment.

Key Responsibilities

• Welcome patients and provide a warm, professional front-desk experience.

• Manage appointment scheduling, confirmations, cancellations, and follow-ups.

• Answer phone calls, respond to emails, and assist with patient inquiries.

• Process payments, issue receipts, and assist with billing and insurance documentation.

• Maintain accurate patient information and organize electronic files and documentation.

• Support patient communication, appointment reminders, and reactivation campaigns.

• Assist with daily administrative tasks and maintain an organized, professional clinic environment.

• Coordinate with the chiropractor and team to support efficient clinic operations.

• Help patients understand clinic procedures, services, and scheduling options.

• Protect patient confidentiality and follow applicable privacy policies and clinic procedures.

Qualifications

• Previous experience in customer service, reception, administration, or healthcare is an asset.

• Excellent communication and interpersonal skills.

• Strong organizational skills and attention to detail.

• Comfortable using computers, email, scheduling software, and digital records.

• Professional, dependable, proactive, and able to multitask in a busy environment.

• A positive attitude and genuine interest in helping people.

• Ability to work independently and collaboratively as part of a team.

Experience with Jane App or other healthcare practice management software is an asset.

Compensation

$19–$25 per hour, depending on experience and qualifications.

What We Offer

• A friendly, supportive, and professional work environment.

• The opportunity to contribute to a positive patient experience.

• Training and opportunities to develop healthcare administration skills.

• An opportunity to grow with our chiropractic practice.

How to Apply

Interested candidates are invited to submit their resume and a brief introduction outlining their relevant experience and availability.

Please email your resume to: dr.elmira.dc@gmail.com

Job Type: Full-time or Part-time, depending on availability and clinic needs

Location: North Vancouver, BC