Chiropractic Assistant
- North Vancouver, BC, Canada
$19–$25 per hour, depending on experience and qualifications. · Full-time
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Job details
- Pay
- $19–$25 per hour, depending on experience and qualifications.
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Care Advocate
North Vancouver Chiropractic | North Vancouver, BC
About Us
North Vancouver Chiropractic is a patient-centered clinic dedicated to providing a welcoming, professional, and supportive experience for individuals and families. We are looking for a friendly, reliable, and organized Care Advocate to join our team and help ensure the smooth daily operation of our clinic.
Position Overview
As a Care Advocate, you will be the first point of contact for our patients and play an important role in creating a positive experience from their first phone call through each visit. The ideal candidate is personable, detail-oriented, proactive, and passionate about providing exceptional customer service in a healthcare environment.
Key Responsibilities
- Welcome patients and provide a warm, professional front-desk experience.
- Manage appointment scheduling, confirmations, cancellations, and follow-ups.
- Answer phone calls, respond to emails, and assist with patient inquiries.
- Process payments, issue receipts, and assist with billing and insurance documentation.
- Maintain accurate patient information and organize electronic files and documentation.
- Support patient communication, appointment reminders, and reactivation campaigns.
- Assist with daily administrative tasks and maintain an organized, professional clinic environment.
- Coordinate with the chiropractor and team to support efficient clinic operations.
- Help patients understand clinic procedures, services, and scheduling options.
- Protect patient confidentiality and follow applicable privacy policies and clinic procedures.
Qualifications
- Previous experience in customer service, reception, administration, or healthcare is an asset.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Comfortable using computers, email, scheduling software, and digital records.
- Professional, dependable, proactive, and able to multitask in a busy environment.
- A positive attitude and genuine interest in helping people.
- Ability to work independently and collaboratively as part of a team.
Experience with Jane App or other healthcare practice management software is an asset.
Compensation
$19–$25 per hour, depending on experience and qualifications.
What We Offer
- A friendly, supportive, and professional work environment.
- The opportunity to contribute to a positive patient experience.
- Training and opportunities to develop healthcare administration skills.
- An opportunity to grow with our chiropractic practice.
How to Apply
Interested candidates are invited to submit their resume and a brief introduction outlining their relevant experience and availability.
Please email your resume to: dr.elmira.dc@gmail.com
Job Type: Full-time or Part-time, depending on availability and clinic needs
Location: North Vancouver, BC
More about this job
Responsibilities
Welcome patients and manage front-desk operations, including scheduling, communications, payments, billing documentation, and accurate patient records. Support daily clinic administration, coordinate with the chiropractor and team, and protect patient confidentiality while helping patients understand clinic procedures and services.
Requirements
Previous customer service, reception, administrative, or healthcare experience is an asset, as is experience with Jane App or similar practice management software. Candidates should have strong communication and organizational skills, attention to detail, computer proficiency, dependability, initiative, and the ability to multitask independently and collaboratively.
Skills
- Customer Service
- Patient Reception
- Appointment Scheduling
- Telephone and Email Communication
- Payment Processing
- Billing and Insurance Documentation
- Patient Records Management
- Electronic File Organization
- Patient Communication
- Administrative Support
- Organization
- Attention to Detail
- Multitasking
- Confidentiality
- Teamwork
Benefits
- Supportive Work Environment
- Training and Development Opportunities
- Career Growth Opportunity
Visa sponsorship
Not detected in the job text
Hiring contact email
dr.elmira.dc@gmail.com
Categories
- Healthcare
- Customer Service & Support
- Administrative
Keywords
- Chiropractic
- Patient-Centered Care
- Patient Experience
- Front Desk
- Appointment Scheduling
- Appointment Confirmations
- Cancellations
- Patient Follow-Ups
- Telephone Support
- Email Communication
- Payment Processing
- Receipts
- Billing
- Insurance Documentation
- Patient Records
- Electronic Files
- Appointment Reminders
- Reactivation Campaigns
- Clinic Administration
- Patient Confidentiality
- Privacy Policies
- Jane App
- Practice Management Software
- Digital Records
- Healthcare Administration