Open jobs in Canada

Email me new jobs Save this search

Added 15 hours ago
NF
Director Sales Experience
Northbridge Financial Corporation
Toronto, ON
- Full-time
Added 1 day ago
NF
Claims Adjuster, Casualty & Litigation
Northbridge Financial Corporation
Toronto, ON
- Full-time
Added 1 day ago
NF
Client Service Associate
Northbridge Financial Corporation
Calgary, AB
- Full-time
Added 1 day ago
NF
Insurance Support Coordinator
Northbridge Financial Corporation
Mississauga, ON
- Full-time
Added 2 days ago
NF
Directeur(trice), Service à la clientèle (Assurance de dommages des entreprises) - VILLE DE QUÉBEC
Northbridge Financial Corporation
Quebec, QC
- Full-time
Added 2 days ago
NF
Client Service Manager (Commercial Damage Insurance) - QUEBEC CITY
Northbridge Financial Corporation
Quebec, QC
- Full-time
Added 4 days ago
NF
Underwriting Director
Northbridge Financial Corporation
Halifax, NS
- Full-time
Added 4 days ago
NF
Souscripteur(trice) principal(e), Transport et logistique (Flottes)
Northbridge Financial Corporation
Montreal, QC
- Full-time
Added 4 days ago
NF
Spécialiste en souscription, Construction & Manufacturier (Nouvelles affaires)
Northbridge Financial Corporation
Montreal, QC
- Full-time
Added 4 days ago
NF
Underwriter
Northbridge Financial Corporation
Halifax, NS
- Full-time
Added 4 days ago
NF
Senior Broker Compensation Specialist
Northbridge Financial Corporation
Toronto, ON · Vancouver, BC · Halifax, NS · Edmonton, AB
- Full-time
Added 4 days ago
NF
Commercial Underwriting Specialist, Construction & Manufacturing (New Business)
Northbridge Financial Corporation
Montreal, QC
- Full-time
Added 4 days ago
NF
Senior Commercial Underwriter, Transportation & Logistics (Fleets)
Northbridge Financial Corporation
Montreal, QC
- Full-time
Added 5 days ago
NF
AI & Cloud Governance Lead
Northbridge Financial Corporation
Toronto, ON
- Full-time
Added 7 days ago
NF
Service Desk Analyst
Northbridge Financial Corporation
Vancouver, BC
- Full-time
Added 7 days ago
NF
Service Desk Analyst
Northbridge Financial Corporation
Vancouver, BC
- Full-time
Added 7 days ago
NF
Receptionist & Sales Support
Northbridge Financial Corporation
Mississauga, ON
- Full-time
Added 8 days ago
NF
Souscripteur(trice), Fabrication & ressources (avenants et renouvellements)
Northbridge Financial Corporation
Montreal, QC
- Full-time
Added 8 days ago
NF
Client Service Representative
Northbridge Financial Corporation
Mississauga, ON
- Full-time
Added 8 days ago
NF
Commercial Underwriter (Manufacturing) - Endorsements and Renewals
Northbridge Financial Corporation
Montreal, QC
- Full-time
Added 9 days ago
NF
Assistant(e) technique, Souscription (Construction) - CONTRAT
Northbridge Financial Corporation
Montreal, QC
- Contract
Added 9 days ago
NF
Commercial Underwriting Technical Assistant - CONTRACT
Northbridge Financial Corporation
Montreal, QC
- Full-time
Added 10 days ago
NF
Claims Director, Property
Northbridge Financial Corporation
Vancouver, BC
- Full-time
Added 11 days ago
NF
Senior Claims Adjuster, Casualty and Litigation
Northbridge Financial Corporation
Toronto, ON
- Full-time
Added 11 days ago
NF
Underwriter, Small Business
Northbridge Financial Corporation
Vancouver, BC · Calgary, AB
- Full-time

Northbridge Financial Corporation

Claims Director, Property

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Sep 22, 2026

Original job description

What it’s like to be a Northbridge Claims Director:

As a Property Claims Director you will be part of a dynamic team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind. At Northbridge, our Claims department is responsible for ensuring efficient, prompt, and courteous service to claimants, insureds, and brokers through appropriate investigation, analysis, and settlement of claims. Our Claims Director, Property and Administration, will direct all activities of the claim’s unit through effective leadership and training of the adjusting staff to ensure service and quality objectives are met.

The Property Claims Director is also responsible for supporting the development and implementation of best practices and departmental strategies in the achievement of regional goals for customer service, productivity, and quality.

Our Claims Director is committed to high standards of performance, has strong communication skills, and a demonstrated ability to bring new ideas to initiatives.

We want your talent

if you are great at:

Providing effective leadership, coaching, and motivation to team members to ensure service and quality objectives are met
Directing the development and execution of the corporate and regional business plans, and ensuring strategies contribute to corporate objectives
Ensuring effective and efficient operation by enhancing workflow and operational procedures
Managing customer service standards

And you have:

Post-Secondary Education in an Insurance focused program or related program
Completed or working towards the CIP designation
Minimum of 10 years of experience in the property and casualty Insurance industry handling complex claims
A minimum of 5-7 years of demonstrated leadership experience
Strong technical skills with MS Office Suite
Ability to clearly communicate with Claimants, Brokers, and vendors

We really mean it when we say we put you first. Here are a few ways how:

Hybrid work! We have a flexible hybrid model that allows you to work from home up to 2 days per week, with added flexibility for when you really need it.
We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!
We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.
We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and mentoring programs.

We’re committed to pay transparency and fairness. The base salary range for this role is $120,000 - $160,000, which reflects the expected base pay – not the total compensation package. The actual base salary may vary depending on your experience, skills, and alignment with the position. We’re also open to candidates at different levels, so if this range doesn’t quite match your expectations, don’t let that hold you back - we’d still love to hear from you.

Who we are:

We’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance and Federated Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Northbridge.

At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.

Apply About employer

More about this job

Responsibilities

The Claims Director directs the activities of the property claims unit by providing leadership, coaching, and training to adjusting staff. They are also responsible for implementing departmental strategies to ensure high standards of customer service, productivity, and quality.

Requirements

Candidates must have at least 10 years of experience in the property and casualty insurance industry and 5-7 years of leadership experience. A post-secondary education in an insurance-related program and a CIP designation (or progress towards it) are required.

Skills

Leadership
Coaching
Motivation
Strategic planning
Claims management
Property and casualty insurance
Communication
Workflow optimization
Operational procedures
Customer service
MS Office Suite
Analytical skills
Investigation
Settlement
Training

Benefits

Hybrid work
Employee share purchase plan
Pension plans
RRSP
Staff insurance discounts
Flexible health benefits
Early leave days
Wellness programs
Rewards and recognition programs
Education assistance
Leadership training
Mentoring programs

Visa sponsorship

Not detected in the job text

Keywords

Claims Director
Property Insurance
Casualty Insurance
CIP
FCIP
CRM
Insurance Industry
Leadership
Management
Strategic Planning
Customer Service
Claims Adjusting
MS Office
Hybrid Work
Risk Management
Business Plans
Operational Efficiency
Mentoring
Professional Development
Commercial Insurance

Report this job