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Added 9 mins ago
W
Stock Assoc
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Calgary, AB
- Part-time
We’re passionate about our internal and external clients and live/breathe the client experience
Added 38 mins ago
LC
Associate Faculty - Clinical Nursing
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Sarnia, ON
- Part-time
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Added 38 mins ago
CW
Business Development Specialist, full-time position
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Burnaby, BC
- $43,000 to $55,000 CAD / year
- Full-time
Manage and update the Customer Relationship Management (CRM) database (Microsoft Dynamics), including - scheduled calls, updated client records, notes from each call, and appointments set
Added 38 mins ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Vancouver, BC
- $43,000 to $55,000 CAD / year
- Full-time
Manage and update the Customer Relationship Management (CRM) database (Microsoft Dynamics), including - scheduled calls, updated client records, notes from each call, and appointments set
Added 1 hour ago
Sales Associate
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Added 2 hours ago
NF
Client Service Associate
Northbridge Financial Corporation
Mississauga, ON
- Full-time
What it’s like to be a Federated Client Service Associate
Added 3 hours ago
NB
Wealth Associate
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Quebec, QC
- Full-time
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Added 3 hours ago
SD
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UO
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- Full-time
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Added 4 hours ago
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- Part-time
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Added 5 hours ago
AT
Warehouse And Field Operations Associate
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Calgary, AB
- Full-time
Field: Installation and maintenance of telecommunications equipment, project collaboration, and client communication.
Added 5 hours ago
LC
Associate Faculty - Clinical Nursing
Lambton College
Sarnia, ON
- Part-time
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Added 6 hours ago
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Added 7 hours ago
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ZS Law Professional Corporation
Toronto, ON
- Full-time
We are seeking a junior litigation associate to join our Toronto team. Working closely with the partners, the successful candidate will help prepare the documents each file requires, take…
Added 12 hours ago
NB
Business Account Manager
National Bank of Canada
Brossard, QC
- Full-time
Identify and develop business opportunities in your market, increase your commercial client base, and establish business development strategies
Added 13 hours ago
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Director of Sales and Marketing - Element by Westin - Downtown - Calgary, AB
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AB · Calgary, AB
- Full-time
…development at all levels, from interns to executives. Our “Associate First” culture nurtures personal and professional growth within the workplace and beyond. We value work-life balance,…
Added 13 hours ago
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Global Mobility Tax - Senior Associate
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Calgary, AB
- Full-time
As a Senior Associate, your role is essential in upholding compliance with tax regulations and optimizing tax processes for employees on international assignments. This position is key in…
Added 13 hours ago
Sales Associate
Laura Canada
Dartmouth, NS
The Laura Canada Sales Associate provides exemplary customer service to every client, has strong fashion awareness, is knowledgeable about our product and develops long-term relationships…
Added 14 hours ago
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PIA Client Service Associate
TD
Markham, ON
- Full-time
…value clients? If so, then get onboard for the position of PIA Client Service Associate. In this role, you will provide dedicated specialized administrative support to an Investment Advisor…
Added 16 hours ago
MW
Associate - Business Development & Wealth Management
Manulife Wealth
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
This is more than a job in finance. It is an opportunity to build your own book of business, develop lasting client relationships, and participate in the growth of an established wealth…
Added 17 hours ago
C
Temporary Sales Associate
Coach
Mississauga, ON
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 17 hours ago
Store Associate
Sherwin-Williams
Calgary, AB
…to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the…
Added 17 hours ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps plein Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Longueuil, QC
- Full-time
Saluer le client rapidement et recueillir les renseignements sur l’ordonnance conformément aux normes.
Added 17 hours ago
A
Brand Advocate East
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Vancouver, BC
- Full-time
The Brand Advocate (Apple) supports and represents a well-known technology brand in retail locations. This associate effectively and efficiently merchandises product as well as communicates…

Northbridge Financial Corporation

Client Service Associate

Mississauga, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2 years of front-line Customer Service experience
Posting language: English
Posted: Oct 25, 2026

Original job description

What it’s like to be a Federated Client Service Associate

Supporting one of our Commercial Insurance Specialist (CIS) we’re looking for an exceptional Client Service Associate to provide excellent customer service to our clients as well as support in the day to day running of our CIS book of business.

The most important characteristics of our best Client Service Associate are that they are customer-focused, flexible, able to multi-task and possess exceptional attention to detail.

We want your talent

If you are great at:

Customer Service & Communication
Handling high-volumes of requests in a timely and accurate manner
Assisting your Commercial Insurance Specialist

If you have:

Post-Secondary education (College or University)
2 years of front-line Customer Service experience
A competitive spirit and a desire to deliver a high level of performance
Exceptional communication skills
Proficiency in Microsoft Office applications
Team-first mentality

We really mean it when we say we put you first. Here are a few ways how:

We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!
We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.
We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and mentoring programs.
NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days.

We’re committed to pay transparency and fairness. The base salary range for this role is $50,000-$55,000 plus commission, which reflects the expected pay and commission – not the total compensation package. The actual base salary may vary depending on your experience, skills, and alignment with the position. We’re also open to candidates at different levels, so if this range doesn’t quite match your expectations, don’t let that hold you back - we’d still love to hear from you.

This is a real opportunity - we’re actively hiring! If the role sounds like a good fit, we encourage you to apply. Beyond base pay, we offer a robust Total Rewards program that includes benefits, wellness support, and other meaningful perks.

We also want to be transparent about our hiring process. While one of our systems includes AI capabilities, over 99% of our screening is done by real people. We believe in thoughtful, human-centered hiring decisions, and are committed to giving every application the attention it deserves.

Who we are:

We’re Federated Insurance. We’ve proudly been serving Canadian businesses for 100 years. We have a reputation for being one of Canada’s leading commercial insurance providers. Our employees are dedicated to focusing on our customers’ unique needs and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Federated.

At Federated we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.

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More about this job

Responsibilities

Provide excellent customer service to clients and support the day-to-day operation of a Commercial Insurance Specialist's book of business. Handle a high volume of requests accurately and promptly while assisting the Commercial Insurance Specialist.

Requirements

Applicants should have post-secondary education and two years of front-line customer service experience. They should also demonstrate strong communication, proficiency with Microsoft Office, attention to detail, flexibility, a competitive drive, and a team-first attitude.

Skills

Customer Service
Communication
Multitasking
Attention to Detail
Request Handling
Commercial Insurance Support
Microsoft Office
Flexibility
Teamwork
Time Management

Benefits

Employee Share Purchase Plan
Pension Plans
Staff Insurance Discounts
Flexible Health Benefits
Early Leave Days
Wellness Programs
Rewards and Recognition Programs
Education Assistance
Internal Mobility
Leadership Training
Mentoring Programs
Donation Matching
Team Volunteer Days

Visa sponsorship

Not detected in the job text

Keywords

Client Service Associate
Commercial Insurance
Commercial Insurance Specialist
Customer Service
Client Support
High-Volume Request Handling
Communication
Microsoft Office
Post-Secondary Education
Front-Line Customer Service
Attention to Detail
Multitasking
Teamwork
Insurance
CIP
FCIP
CRM
Employee Share Purchase Plan
Pension Plans

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