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Added 4 mins ago
SD
Front Store Supervisor, Hourly Full Time Day
Shoppers Drug Mart
North Vancouver, BC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 4 mins ago
SD
Regulated Pharmacy Technician, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Fort St. John, BC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 4 mins ago
SD
Regulated Pharmacy Technician, Hourly Full Time Day
Shoppers Drug Mart
Fort St. John, BC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 4 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Day
Shoppers Drug Mart
North Vancouver, BC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 4 mins ago
SD
Pharmacy Assistant, Hourly Part Time Day
Shoppers Drug Mart
Vancouver, BC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 4 mins ago
SD
Pharmacist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 4 mins ago
SD
Commis(e) du comptoir postal, rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles
Shoppers Drug Mart
Quebec, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 4 mins ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 4 mins ago
SD
Store Administrator, Hourly Part Time Day
Shoppers Drug Mart
Vancouver, BC
- Part-time
Identify any discrepancies between invoice cost and purchase order amounts and action the discrepancies above the prescribed threshold with Associate, FSM and/or vendor.
Added 1 hour ago
SD
Cashier, Hourly Part Time Evening Greenlight Requisition
Shoppers Drug Mart
Richmond, BC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
SD
Caissier(ère), rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles
Shoppers Drug Mart
Rouyn-Noranda, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
SD
Merchandiser, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
SD
Regulated Pharmacy Technician, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
St. John's, NL
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
SD
Pharmacy Assistant, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Prince George, BC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
SD
Beauty Manager, Salaried Full Time Flexible Shifts
Shoppers Drug Mart
Fort St. John, BC
- Full-time
Work in conjunction with the Associate-Owner and Front Store Manager
Added 1 hour ago
R|
Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Added 1 hour ago
R|
Research Associate
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…motivated person to fill the position of full-time Research Associate. The team specializes in genetic white matter diseases, leukodystrophies, and related disorders. Under the direction of…
Added 1 hour ago
NF
Client Service Associate
Northbridge Financial Corporation
Mississauga, ON
- Full-time
What it’s like to be a Federated Client Service Associate
Added 1 hour ago
RS
Computer Systems Technologist - Level 2
Richmond School District No. 38
Richmond, BC
- Internship
Recognized for its diversity, dedication to inclusion, and strong partnerships with the community, the Richmond School District is among one of the largest districts in British Columbia…
Added 1 hour ago
SD
Pharmacist, Hourly Part Time Afternoon
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 hours ago
NB
Wealth Associate
National Bank of Canada
Quebec, QC
- Full-time
A career as a Wealth Associate at National Bank is a job where you can showcase your ability to work in synergy with clients and colleagues. In this role, you will help wealth advisors to…
Added 3 hours ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps plein Quarts de travail flexibles
Shoppers Drug Mart
Saint-Lambert, QC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 3 hours ago
SD
Pharmacy Assistant, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Vancouver, BC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 3 hours ago
W
(CAN) Stocking 1 & 2 Coach
Walmart
Smiths Falls, ON
- Full-time
1.Proactively analyzes and utilizes sales/financial reports, economic trends and community needs to identify and respond to market changes while controlling expenditures. Communicates sales…
Added 3 hours ago
WC
OMNI Assistant Manager
Walmart Canada
Smiths Falls, ON
- Full-time
…analyzes and utilizes sales/financial reports, economic trends and community needs to identify and respond to market changes while controlling expenditures. Communicates sales results…

Northbridge Financial Corporation

Client Service Associate

Mississauga, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2 years of front-line Customer Service experience
Posting language: English
Posted: Oct 25, 2026

Original job description

What it’s like to be a Federated Client Service Associate

Supporting one of our Commercial Insurance Specialist (CIS) we’re looking for an exceptional Client Service Associate to provide excellent customer service to our clients as well as support in the day to day running of our CIS book of business.

The most important characteristics of our best Client Service Associate are that they are customer-focused, flexible, able to multi-task and possess exceptional attention to detail.

We want your talent

If you are great at:

Customer Service & Communication
Handling high-volumes of requests in a timely and accurate manner
Assisting your Commercial Insurance Specialist

If you have:

Post-Secondary education (College or University)
2 years of front-line Customer Service experience
A competitive spirit and a desire to deliver a high level of performance
Exceptional communication skills
Proficiency in Microsoft Office applications
Team-first mentality

We really mean it when we say we put you first. Here are a few ways how:

We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!
We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.
We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and mentoring programs.
NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days.

We’re committed to pay transparency and fairness. The base salary range for this role is $50,000-$55,000 plus commission, which reflects the expected pay and commission – not the total compensation package. The actual base salary may vary depending on your experience, skills, and alignment with the position. We’re also open to candidates at different levels, so if this range doesn’t quite match your expectations, don’t let that hold you back - we’d still love to hear from you.

This is a real opportunity - we’re actively hiring! If the role sounds like a good fit, we encourage you to apply. Beyond base pay, we offer a robust Total Rewards program that includes benefits, wellness support, and other meaningful perks.

We also want to be transparent about our hiring process. While one of our systems includes AI capabilities, over 99% of our screening is done by real people. We believe in thoughtful, human-centered hiring decisions, and are committed to giving every application the attention it deserves.

Who we are:

We’re Federated Insurance. We’ve proudly been serving Canadian businesses for 100 years. We have a reputation for being one of Canada’s leading commercial insurance providers. Our employees are dedicated to focusing on our customers’ unique needs and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Federated.

At Federated we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.

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More about this job

Responsibilities

Provide excellent customer service to clients and support the day-to-day operation of a Commercial Insurance Specialist's book of business. Handle a high volume of requests accurately and promptly while assisting the Commercial Insurance Specialist.

Requirements

Applicants should have post-secondary education and two years of front-line customer service experience. They should also demonstrate strong communication, proficiency with Microsoft Office, attention to detail, flexibility, a competitive drive, and a team-first attitude.

Skills

Customer Service
Communication
Multitasking
Attention to Detail
Request Handling
Commercial Insurance Support
Microsoft Office
Flexibility
Teamwork
Time Management

Benefits

Employee Share Purchase Plan
Pension Plans
Staff Insurance Discounts
Flexible Health Benefits
Early Leave Days
Wellness Programs
Rewards and Recognition Programs
Education Assistance
Internal Mobility
Leadership Training
Mentoring Programs
Donation Matching
Team Volunteer Days

Visa sponsorship

Not detected in the job text

Keywords

Client Service Associate
Commercial Insurance
Commercial Insurance Specialist
Customer Service
Client Support
High-Volume Request Handling
Communication
Microsoft Office
Post-Secondary Education
Front-Line Customer Service
Attention to Detail
Multitasking
Teamwork
Insurance
CIP
FCIP
CRM
Employee Share Purchase Plan
Pension Plans

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