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Added 1 day ago
GF
Customer Service Representative (Motivator) - Toronto 137 Yonge Street
GoodLife Fitness
Toronto, ON
- Part-time
…Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us…
Added 1 day ago
GF
Customer Service Representative (Motivator) - Toronto 137 Yonge Street
GoodLife Fitness
Toronto, ON
- Part-time
…Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us…
Added 1 day ago
GF
Customer Service Representative (Motivator) - Calgary Canyon Meadows
GoodLife Fitness
Calgary, AB
- Part-time
…Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us…
Added 3 days ago
NF
Claims Service Representative
Northbridge Financial
Halifax, NS
- Full-time
- Other
Whether you're assisting customers over the phone, welcoming visitors at the front desk, or supporting claims processes behind the scenes, you'll play an important role in delivering…
Added 3 days ago
GF
Customer Service Representative (Motivator) - Toronto Union Station
GoodLife Fitness
Toronto, ON
- Part-time
…Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us…
Added 3 days ago
GF
Overnight Customer Service Representative (Motivator) - Oshawa Centre Mall
GoodLife Fitness
Oshawa, ON
- Part-time
…Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us…
Added 4 days ago
GF
Customer Service Representative (Motivator) - Windsor Manning and Tecumseh
GoodLife Fitness
Tecumseh, ON · Windsor, ON
- Part-time
…Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us…
Added 4 days ago
GF
Customer Service Representative (Motivator) - Waterloo Weber and University
GoodLife Fitness
Waterloo, ON
- Part-time
…Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us…
Added 8 days ago
GF
Customer Service Representative (Motivator) - Hamilton Upper James and Rymal
GoodLife Fitness
Hamilton, ON
- Part-time
…Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us…
Added 9 days ago
GF
Customer Service Representative (Motivator) - Vaughan Keele and Highway 7
GoodLife Fitness
Vaughan, ON
- Part-time
…Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us…
Added 9 days ago
GF
Overnight Customer Service Representative (Motivator) - Calgary Northland Village
GoodLife Fitness
Calgary, AB
- Part-time
…Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us…
Added 9 days ago
GF
Customer Service Representative (Motivator) - Calgary Creekside
GoodLife Fitness
Calgary, AB
- Part-time
…Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us…
Added 9 days ago
GF
Overnight Customer Service Representative (Motivator) – Kanata Hazeldean Mall
GoodLife Fitness
Ottawa, ON
- Part-time
…Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us…
Added 9 days ago
GF
Customer Service Representative (Motivator) - Oakville Trafalgar Ridge Plaza
GoodLife Fitness
Oakville, ON
- Part-time
…Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us…
Added 9 days ago
Membership Services Rep NLY
YMCA of Southwestern Ontario
London, ON
Detail-oriented, multi-tasker with strong organizational skills that can maintain a clean, uncluttered front desk workspace
Added 9 days ago
NF
Claims Service Representative
Northbridge Financial Corporation
Halifax, NS
- Full-time
Whether you're assisting customers over the phone, welcoming visitors at the front desk, or supporting claims processes behind the scenes, you'll play an important role in delivering…
Added 9 days ago
GF
Customer Service Representative (Motivator) - Mississauga Heartland Town Centre
GoodLife Fitness
Mississauga, ON
- Part-time
…Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us…
Added 9 days ago
GF
Customer Service Representative (Motivator) - Markham McCowan and Bullock
GoodLife Fitness
Markham, ON
- Part-time
…Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us…
Added 11 days ago
GF
Customer Service Representative (Motivator) - Guelph Eramosa and Stevenson
GoodLife Fitness
Guelph, ON
- Part-time
…Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us…
Added 11 days ago
GF
Customer Service Representative (Motivator) - Guelph Eramosa and Stevenson
GoodLife Fitness
Guelph, ON
- Part-time
…Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us…
Added 11 days ago
GF
Customer Service Representative (Motivator) - Fredericton Uptown Centre
GoodLife Fitness
Fredericton, NB
- Full-time
…Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us…
Added 15 days ago
GF
Customer Service Representative (Motivator) - Vaughan Metropolitan Centre
GoodLife Fitness
Vaughan, ON
- Part-time
…Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us…
Added 15 days ago
GF
Customer Service Representative (Motivator) - Vaughan Milani and Highway 27
GoodLife Fitness
Vaughan, ON
- Part-time
…Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us…
Added 15 days ago
GF
Overnight Customer Service Representative (Motivator) – Saskatoon The Centre
GoodLife Fitness
Saskatoon, SK
- Part-time
…Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us…
Added 16 days ago
GF
Customer Service Representative (Motivator) - Kitchener Fairway Plaza
GoodLife Fitness
Kitchener, ON
- Part-time
…Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us…

Northbridge Financial

Claims Service Representative

Halifax, NS, B3J 3N4, Canada

Full-time

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Job details

Job type: Full-time
Experience: Minimum 2 years of experience in a front-line customer service position or call center environment
Posting language: English
Posted: Oct 16, 2026

Original job description

What it’s like to be a Northbridge Claims Service Representative

As a Claims Service Representative, you'll be part of a dynamic team that prides itself on attention to detail while keeping the customer experience top of mind. You'll play a key role in supporting both our Claims operation and day-to-day office activities, helping to create a seamless experience for customers, visitors, and colleagues alike.

As one of the first points of contact for incoming inquiries, you'll provide professional and responsive service while receiving and setting up new claims, maintaining accurate claim information, and supporting Claims Adjusters with a variety of technical and administrative tasks. From managing correspondence and processing transactions to maintaining files and supporting office operations, you'll help ensure work flows efficiently across the department.

Whether you're assisting customers over the phone, welcoming visitors at the front desk, or supporting claims processes behind the scenes, you'll play an important role in delivering exceptional service, maintaining operational excellence, and contributing to a collaborative, high-performing team.

We want your talent

If you are great at:

Managing stressful calls and clearly deliver decisions
Ability to troubleshot and find the best solutions
Effectively managing a busy day to day schedule
Providing a great customer experience

And you have:

Post-Secondary Education
Working towards the CIP designation an asset
Minimum 2 years of experience in a front-line customer service position or call center environment
Experience working with and on various systems at any given time
Strong technical skills with MS Office Suite

We really mean it when we say we put you first. Here are a few ways how:

Hybrid work! We have a flexible hybrid model that allows you to work from home up to 2 days per week, with added flexibility for when you really need it.
We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!
We help you prioritize your well‑being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.
We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, leadership training, and mentoring programs.
NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days.

#INDNB

Who we are:

We’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance and Federated Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Northbridge.

At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.

Apply About employer

More about this job

Responsibilities

The Claims Service Representative acts as a primary point of contact for incoming inquiries, setting up new claims and maintaining accurate claim information. They also support Claims Adjusters with administrative tasks and ensure efficient workflow across the department.

Requirements

Candidates must have post-secondary education and a minimum of 2 years of experience in a front-line customer service or call center environment. Strong technical skills with the MS Office Suite and the ability to manage stressful calls are also required.

Skills

Customer service
Claims processing
Technical support
Administrative tasks
Conflict resolution
Problem solving
Time management
MS Office Suite
Data entry
Communication
Attention to detail
Professionalism

Benefits

Hybrid work
Employee share purchase plan
Pension plans
RRSP
Staff insurance discounts
Flexible health benefits
Early leave days
Wellness programs
Rewards and recognition programs
Education assistance
Leadership training
Mentoring programs
Donation matching
Team volunteer days

Visa sponsorship

Not detected in the job text

Keywords

Claims Service Representative
Insurance
Customer Experience
Claims Operation
Claims Adjuster
Administrative Support
MS Office Suite
CIP Designation
FCIP
CRM
Commercial Property
Casualty Insurance
Hybrid Work
Financial Health
Professional Development

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