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Added 2 mins ago
F
Executive Assistant
FONEMED
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Maintain professional and courteous relationships with employees, clients, government representatives, business partners, and community stakeholders.
Added 2 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Bridgewater, NS
- Full-time
Provides friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, supporting purchase…
Added 2 mins ago
WC
(CAN) People Greeter
Walmart Canada
Kamloops, BC
- Full-time
Provides friendly, fast, and professional service to every customer entering and exiting the store, creating a positive first and last impression.
Added 2 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Lethbridge, AB
- Full-time
Provides friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, supporting purchase…
Added 2 mins ago
LS
CASUAL Cafeteria Assistant
Langley School District #35
Langley (District), BC · City of Langley, BC
- Temporary
…education, Langley School District offers ample opportunities for professional growth and…
Added 2 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Lethbridge, AB
- Full-time
Provides friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, supporting purchase…
Added 2 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Port Coquitlam, BC
- Full-time
Provides friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, supporting purchase…
Added 2 mins ago
CM
Campaign Manager
Curiocity Media Group
Toronto, ON
- Full-time
…reporting. This role suits someone highly organized, dedicated to customer service, and who thrives in a fast-paced environment. The ideal candidate requires meticulous attention to detail…
Added 2 mins ago
Future Opportunities
K9INE SECURITY
Cobourg, ON
If you're a licensed Security Guard looking for local work, additional hours, or future opportunities with a professional and growing security company, we'd like to hear from you.
Added 2 mins ago
FS
Banquet Server (Seasonal)
Four Seasons Hotels and Resorts
Whistler, BC · Four Seasons Whistler
- Full-time
…our employees too. Grounded in our core values of teamwork, service excellence, and integrity, we foster a culture where thoughtful service and genuine connection create unforgettable…
Added 18 mins ago
LD
Retail Team Lead
LEGOLAND Discovery Centre
Vaughan, ON · Toronto, Ontario
- $19.5 CAD / hour
- Full-time
As a Retail Team Lead, you'll be responsible for leading and inspiring the Retail Team while ensuring exceptional service, operational excellence, and a safe, welcoming environment for both…
Added 32 mins ago
EC
Customer Service Rep – Automotive (On-Site)
Enigma Corporation
Mississauga, ON
- Full-time
Join a world-class team in Mississauga, as a Customer Service Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer experiences and…
Added 1 hour ago
LC
Senior Specialist, Beauty Operations - Contract
Loblaw Companies Limited
Toronto, ON
- Full-time
Through store visits and other forms of communication, the incumbent will support sales growth, customer service and overall business building through various tactics. They will:
Added 1 hour ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Prepares, conducts, and analyses customer service and department audits, develops and correlates quality indicators, prepares regular quality management reports.
Added 1 hour ago
AC
Cook
Aramark Canada
Brooks, AB
- Full-time
Maintains excellent customer service and positive demeanor towards guests, customers, clients, co-workers, etc.
Added 1 hour ago
AC
Events Operator I
Aramark Canada
Vermilion, AB
- $15 to $18 CAD / hour
- Internship
The Student Marketer is a part-time campus-based position responsible for supporting food service marketinginitiatives, increasing student engagement, and promoting dining programs and…
Added 1 hour ago
AC
Concessions Manager
Aramark Canada
Halifax, NS
- Full-time
…primary focus will be monitoring all aspects of food and beverage service, with a keen eye to identifying opportunities to improve efficiency and fan experience. You will be a key factor in…
Added 1 hour ago
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Assistant Store Manager
Claire's
Kelowna, BC
- $22 to $24 USD / hour
- Full-time
Team Support & Sales Coaching: Work alongside your Store Manager to train and motivate team members in achieving sales goals and delivering top-notch customer service.
Added 1 hour ago
W
(CAN) General Merchandise Associate
Walmart
Lethbridge, AB
- Part-time
Provides friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, supporting purchase…
Added 1 hour ago
Retail Representative - Vernon
Purolator
Vernon, BC
Working with Head Office, local management, Drivers, warehousing staff, account managers and other Corporate partners to ensure excellence in customer service
Added 1 hour ago
BP
Front of House Manager
Boston Pizza
Edmonton, AB
- Full-time
Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments
Added 1 hour ago
BP
Host
Boston Pizza
Edmonton, AB
- Part-time
…acknowledging and thanking each and every Guest for their visit in a professional, sincere and friendly manner in person or by phone. They also coordinate with team members about available…
Added 1 hour ago
BP
Front of House Manager
Boston Pizza
Edmonton, AB
- Full-time
Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments
Added 1 hour ago
BP
Server
Boston Pizza
Edmonton, AB
- Part-time
…they need from appitizers to desserts. Masters of situational service, they tailor their style to meet the needs of our Guests. Servers are responsible for the accuracy of the entire order…
Added 1 hour ago
BP
Server
Boston Pizza
Edmonton, AB
- Part-time
…they need from appitizers to desserts. Masters of situational service, they tailor their style to meet the needs of our Guests. Servers are responsible for the accuracy of the entire order…

Northbridge Financial

Client Service Associate

Mississauga, ON, L5R 4B2, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2 years of front-line Customer Service experience
Posting language: English
Posted: Aug 13, 2026

Original job description

What it’s like to be a Federated Client Service Associate

Supporting one of our Commercial Insurance Specialist (CIS) we’re looking for an exceptional Client Service Associate to provide excellent customer service to our clients as well as support in the day to day running of our CIS book of business.

The most important characteristics of our best Client Service Associate are that they are customer-focused, flexible, able to multi-task and possess exceptional attention to detail.

We want your talent

If you are great at:

Customer Service & Communication
Handling high-volumes of requests in a timely and accurate manner
Assisting your Commercial Insurance Specialist

If you have:

Post-Secondary education (College or University)
2 years of front-line Customer Service experience
A competitive spirit and a desire to deliver a high level of performance
Exceptional communication skills
Proficiency in Microsoft Office applications
Team-first mentality

We really mean it when we say we put you first. Here are a few ways how:

We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!
We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.
We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and mentoring programs.
NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days.

We’re committed to pay transparency and fairness. The base salary range for this role is $52,000 - $78,000, which reflects the expected base pay – not the total compensation package. The actual base salary may vary depending on your experience, skills, and alignment with the position. We’re also open to candidates at different levels, so if this range doesn’t quite match your expectations, don’t let that hold you back - we’d still love to hear from you.

This is a real opportunity - we’re actively hiring! If the role sounds like a good fit, we encourage you to apply. Beyond base pay, we offer a robust Total Rewards program that includes benefits, wellness support, and other meaningful perks.

We also want to be transparent about our hiring process. While one of our systems includes AI capabilities, over 99% of our screening is done by real people. We believe in thoughtful, human-centered hiring decisions, and are committed to giving every application the attention it deserves.

Who we are:

We’re Federated Insurance. We’ve proudly been serving Canadian businesses for 100 years. We have a reputation for being one of Canada’s leading commercial insurance providers. Our employees are dedicated to focusing on our customers’ unique needs and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Federated.

At Federated we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.

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More about this job

Responsibilities

The Client Service Associate provides excellent customer service and supports the Commercial Insurance Specialist in managing their book of business. They are responsible for handling high volumes of requests in a timely and accurate manner.

Requirements

Candidates must have post-secondary education and at least two years of front-line customer service experience. Proficiency in Microsoft Office and strong communication skills are required for this role.

Skills

Customer service
Communication
Multi-tasking
Attention to detail
Microsoft Office
Time management
Teamwork
Performance management

Benefits

Employee share purchase plan
Pension plans
RRSP
Staff insurance discounts
Flexible health benefits
Wellness programs
Rewards and recognition programs
Education assistance
Donation matching
Team volunteer days

Visa sponsorship

Not detected in the job text

Keywords

Commercial Insurance
Customer Service
Client Support
Microsoft Office
Insurance
Communication
Time Management
Attention To Detail
CIP
FCIP
CRM
Financial Health
Employee Share Purchase Plan
Pension Plan
RRSP
Professional Development
Leadership Training
Mentoring
Donation Matching
Volunteer Days

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