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Added 5 mins ago
F
Executive Assistant
FONEMED
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Added 5 mins ago
Part Time (CAN) Stocking 1 Team Associate
Walmart Canada
Charlottetown, PE
Position Summary...To provide customer service by completing assigned stocking activities. This will be accomplished by accurately stocking picks and new merchandise all in a safe and clean…
Added 5 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Bridgewater, NS
- Full-time
…fast‑paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a well‑organized and customer‑ready sales floor, and supporting…
Added 5 mins ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Charlottetown, PE
- Full-time
…workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a…
Added 5 mins ago
WC
(CAN) Associé, viande
Walmart Canada
Saint-Georges, QC · St-Georges, QC
- Full-time
…fast‑paced retail environment. In this role, you deliver outstanding customer service by living Walmart’s values, keeping the meat department clean, organized, and well‑stocked, and…
Added 5 mins ago
BM
Team Lead, Ticket Validation - Part Time - Seasonal
Blue Mountain Resort
The Blue Mountains, ON
- Part-time
Added 5 mins ago
WC
(CAN) People Greeter
Walmart Canada
Kamloops, BC
- Full-time
…creating a welcoming and positive shopping experience for every customer. By delivering exceptional customer service and supporting sales floor operations, you help build customer trust and…
Added 5 mins ago
FC
Shuttle Driver
FedEx Canada
Prince George, BC
- Full-time
Separates packages by service type and destination, in accordance with established procedures.
Added 5 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Lethbridge, AB
- Full-time
…fast‑paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a well‑organized and customer‑ready sales floor, and supporting…
Added 5 mins ago
WC
(CAN) Produce Stocker
Walmart Canada
Campbell River, BC
- Full-time
…retail environment. The Produce Stocker delivers excellent customer service by living Walmart’s values, maintaining a well‑organized and fully stocked produce area, and supporting the sale…
Added 5 mins ago
LS
CASUAL Cafeteria Assistant
Langley School District #35
Langley (District), BC · City of Langley, BC
- Temporary
Added 5 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Lethbridge, AB
- Full-time
…fast‑paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a well‑organized and customer‑ready sales floor, and supporting…
Added 5 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate (LC)
Walmart Canada
Dryden, ON
- Full-time
…adhering to strict safety and food hygiene standards to achieve customer satisfaction. This associate is over the age of 18 and has successfully completed required training to handle…
Added 5 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Port Coquitlam, BC
- Full-time
…fast‑paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a well‑organized and customer‑ready sales floor, and supporting…
Added 5 mins ago
WC
Dairy Frozen Associate
Walmart Canada
Dartmouth, NS
- Full-time
…paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a clean, organized, and well zoned Dairy/Frozen department, and…
Added 5 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate Temporary - Contract ends May 3, 2027
Walmart Canada
Brampton, ON
- Contract
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 5 mins ago
CM
Campaign Manager
Curiocity Media Group
Toronto, ON
- Full-time
Added 5 mins ago
WC
self checkout attendant
Walmart Canada
AB · Edmonton, AB
- Full-time
…Canada offers a great opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing…
Added 5 mins ago
JC
Associate IT Operations Engineer
Johnson Controls
Nisku, AB
- Full-time
Added 5 mins ago
Future Opportunities
K9INE SECURITY
Cobourg, ON
Added 5 mins ago
FS
Banquet Server (Seasonal)
Four Seasons Hotels and Resorts
Whistler, BC · Four Seasons Whistler
- Full-time
Added 5 mins ago
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Part Time Flex Sales Associate
Pandora
Vancouver, BC
- Part-time
Added 21 mins ago
LD
Food & Beverage Supervisor
LEGOLAND Discovery Centre
Vaughan, ON · Toronto, Ontario
- $21.5 CAD / hour
- Full-time
Added 21 mins ago
LD
Retail Host: LEGOLAND Discovery Center Toronto
LEGOLAND Discovery Centre
Vaughan, ON · Toronto, Ontario
- $17.95 CAD / hour
- Part-time
Added 21 mins ago
LD
Food & Beverage Host: LEGOLAND Discovery Center Toronto
LEGOLAND Discovery Centre
Vaughan, ON · Toronto, Ontario
- $17.95 CAD / hour
- Part-time

Northbridge Financial

Client Service Associate

Mississauga, ON, L5R 4B2, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2 years of front-line Customer Service experience
Posting language: English
Posted: Aug 13, 2026

Original job description

What it’s like to be a Federated Client Service Associate

Supporting one of our Commercial Insurance Specialist (CIS) we’re looking for an exceptional Client Service Associate to provide excellent customer service to our clients as well as support in the day to day running of our CIS book of business.

The most important characteristics of our best Client Service Associate are that they are customer-focused, flexible, able to multi-task and possess exceptional attention to detail.

We want your talent

If you are great at:

Customer Service & Communication
Handling high-volumes of requests in a timely and accurate manner
Assisting your Commercial Insurance Specialist

If you have:

Post-Secondary education (College or University)
2 years of front-line Customer Service experience
A competitive spirit and a desire to deliver a high level of performance
Exceptional communication skills
Proficiency in Microsoft Office applications
Team-first mentality

We really mean it when we say we put you first. Here are a few ways how:

We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!
We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.
We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and mentoring programs.
NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days.

We’re committed to pay transparency and fairness. The base salary range for this role is $52,000 - $78,000, which reflects the expected base pay – not the total compensation package. The actual base salary may vary depending on your experience, skills, and alignment with the position. We’re also open to candidates at different levels, so if this range doesn’t quite match your expectations, don’t let that hold you back - we’d still love to hear from you.

This is a real opportunity - we’re actively hiring! If the role sounds like a good fit, we encourage you to apply. Beyond base pay, we offer a robust Total Rewards program that includes benefits, wellness support, and other meaningful perks.

We also want to be transparent about our hiring process. While one of our systems includes AI capabilities, over 99% of our screening is done by real people. We believe in thoughtful, human-centered hiring decisions, and are committed to giving every application the attention it deserves.

Who we are:

We’re Federated Insurance. We’ve proudly been serving Canadian businesses for 100 years. We have a reputation for being one of Canada’s leading commercial insurance providers. Our employees are dedicated to focusing on our customers’ unique needs and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Federated.

At Federated we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.

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More about this job

Responsibilities

The Client Service Associate provides excellent customer service and supports the Commercial Insurance Specialist in managing their book of business. They are responsible for handling high volumes of requests in a timely and accurate manner.

Requirements

Candidates must have post-secondary education and at least two years of front-line customer service experience. Proficiency in Microsoft Office and strong communication skills are required for this role.

Skills

Customer service
Communication
Multi-tasking
Attention to detail
Microsoft Office
Time management
Teamwork
Performance management

Benefits

Employee share purchase plan
Pension plans
RRSP
Staff insurance discounts
Flexible health benefits
Wellness programs
Rewards and recognition programs
Education assistance
Donation matching
Team volunteer days

Visa sponsorship

Not detected in the job text

Keywords

Commercial Insurance
Customer Service
Client Support
Microsoft Office
Insurance
Communication
Time Management
Attention To Detail
CIP
FCIP
CRM
Financial Health
Employee Share Purchase Plan
Pension Plan
RRSP
Professional Development
Leadership Training
Mentoring
Donation Matching
Volunteer Days

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