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Added 3 mins ago
SH
Service Desk and Desktop Technician
Sisler High School
Winnipeg, MB
- Full-time
…software used by staff and students in the division. The IT Service Desk and Desktop Support team functions as part of IT Services and provides support related to all end user devices, all…
Added 3 mins ago
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Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Customer-service mindset with professional judgment.
Added 3 mins ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…clinical trials, data-sharing, confidentiality, third-party service agreements, etc.) based on the requirements of the…
Added 3 mins ago
B&
Retail Brand Experience Supervisor-BAYSHORE SHOPPING CENTRE
Bath & Body Works
Ottawa, ON
- $22.95 USD / hour
- Full-time
No-cost mental health and well-being support through our Employee Assistance Program (EAP).
Added 3 mins ago
IA
Chemical Sales Representative
iA American Warranty Group
Winnipeg, MB
- Full-time
…vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much…
Added 3 mins ago
B&
Seasonal Retail Sales Associate-SOUTHGATE CENTRE
Bath & Body Works
Edmonton, AB
- $18 USD / hour
- Part-time
No-cost mental health and well-being support through our Employee Assistance Program (EAP).
Added 3 mins ago
S
Pharmacy Assistant II
Sobeys
Dartmouth, NS
- Full-time
…dental benefits, retirement and savings programs including an Employee Share Ownership Plan, a 10% in-store discount at participating banners, virtual healthcare and an Employee and Family…
Added 3 mins ago
S
Meat - Meat Cutter
Sobeys
Sherwood Park, AB
- Full-time
Provide customers with friendly and professional service while preparing meat products for customer purchase and meat displays. Actively contribute to an environment of employee and…
Added 3 mins ago
BC
Moncler Team Lead - Yorkdale Shopping Centre, Toronto
BoF Careers
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…reputation for excellence, innovation, and customer-centric service. We pride ourselves on maintaining our market-leading position by delivering a brand experience that combines tradition…
Added 3 mins ago
Frontliner - New York Fries Outlet Mall
Recipe Unlimited
Winnipeg, MB
Provide our Guests with the highest level of customer service
Added 18 mins ago
SB
Customer Supply Chain Intern (Jan-Sept 2027)
Stanley Black & Decker, Inc.
Mississauga, ON
- Full-time
An Employee Product Purchase Program with exclusive discounts on our products, including DEWALT®, CRAFTSMAN®, CUB CADET®, STANLEY® and BLACK+DECKER brands.
Added 31 mins ago
IA
Community Connections Program Coordinator
Immigrant and Refugee Services Association PEI (IRSA)
Charlottetown, PE
- Full-time
Salary based on employee experience and qualifications
Added 32 mins ago
BT
Manager, Private Enterprise Services
Baker Tilly Canada
Peterborough, ON
- Full-time
Collaborate with Partners and the client service team to plan, execute, and complete a wide range of review engagements, compilation engagements, and tax engagements for owner-managed…
Added 32 mins ago
BT
Accounting Technician, Private Enterprise
Baker Tilly Canada
Dartmouth, NS
- Full-time
Strong trusting relationship building skills are important, including written and verbal communications skills as well as a collaborative client service approach
Added 32 mins ago
NY
Frontliner - New York Fries Outlet Mall
New York Fries
Winnipeg, MB
- Full-time
Provide our Guests with the highest level of customer service
Added 32 mins ago
A
Sr. Client Support Specialist
AutoTrader.ca
Toronto, ON · Etobicoke, ON
- Full-time
…rewards package may also include benefits, bonus, and other employee…
Added 32 mins ago
B
Senior Law Clerk
Brookfield
Toronto, ON
- Full-time
Apply for Employee Identification Numbers for domestic and foreign entities and Global Intermediary Identification Numbers, if required
Added 33 mins ago
UO
Senior Specialist, Academic Administration
University of Ottawa
Ottawa, ON · Roger Guindon Hall
- Full-time
…experience, and integrates findings into improvements to program and service offerings. Provides integrated leadership for the planning, coordination and monitoring of the Mentoring Centre…
Added 33 mins ago
UO
Manager, School of Pharmaceutical Sciences
University of Ottawa
Ottawa, ON · Roger Guindon Hall
- Full-time
Client Service Orientation: Help or serve othe
Added 33 mins ago
VA
PME Airport Services Fueler
Voyageur Aviation
North Bay, ON
- Full-time
On-call duties require employee to carry a phone and complete/delegate tasks as needed.
Added 33 mins ago
MU
Audiovisual Assistant B (CIRMMT)
McGill University
Magog, QC
- Part-time
If you are an active McGill employee (ie: currently in an active contract or position at McGill University), do not apply through this Career Site. Login to your McGill Workday account and…
Added 33 mins ago
Communicative Disorders Assistant, Health Discipline Practice - Temporary Full-Time (1.0) (Until September 2027)
CHEO
Ottawa, ON
Please Note: If you are a current CHEO employee with access to Workday, please apply to this posting via the Workday application as an internal applicant using the Jobs Hub.
Added 33 mins ago
BA
Senior Law Clerk
Brookfield Asset Management
Toronto, ON · Brookfield Place
- Full-time
Apply for Employee Identification Numbers for domestic and foreign entities and Global Intermediary Identification Numbers, if required
Added 33 mins ago
Front Line Manager
Hydro One Networks Inc
Bancroft, ON
…Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and…
Added 45 mins ago
SC
Financial Services Representative
Souris Credit Union Limited
Souris, PE
- Full-time
…Credit Union. You will deliver warm, reliable, and knowledgeable service to our members - whether they are visiting us in-branch, calling over the phone, or reaching out through digital…

Northbridge Financial

Client Service Associate

Mississauga, ON, L5R 4B2, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2 years of front-line Customer Service experience
Posting language: English
Posted: Aug 13, 2026

Original job description

What it’s like to be a Federated Client Service Associate

Supporting one of our Commercial Insurance Specialist (CIS) we’re looking for an exceptional Client Service Associate to provide excellent customer service to our clients as well as support in the day to day running of our CIS book of business.

The most important characteristics of our best Client Service Associate are that they are customer-focused, flexible, able to multi-task and possess exceptional attention to detail.

We want your talent

If you are great at:

Customer Service & Communication
Handling high-volumes of requests in a timely and accurate manner
Assisting your Commercial Insurance Specialist

If you have:

Post-Secondary education (College or University)
2 years of front-line Customer Service experience
A competitive spirit and a desire to deliver a high level of performance
Exceptional communication skills
Proficiency in Microsoft Office applications
Team-first mentality

We really mean it when we say we put you first. Here are a few ways how:

We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!
We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.
We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and mentoring programs.
NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days.

We’re committed to pay transparency and fairness. The base salary range for this role is $52,000 - $78,000, which reflects the expected base pay – not the total compensation package. The actual base salary may vary depending on your experience, skills, and alignment with the position. We’re also open to candidates at different levels, so if this range doesn’t quite match your expectations, don’t let that hold you back - we’d still love to hear from you.

This is a real opportunity - we’re actively hiring! If the role sounds like a good fit, we encourage you to apply. Beyond base pay, we offer a robust Total Rewards program that includes benefits, wellness support, and other meaningful perks.

We also want to be transparent about our hiring process. While one of our systems includes AI capabilities, over 99% of our screening is done by real people. We believe in thoughtful, human-centered hiring decisions, and are committed to giving every application the attention it deserves.

Who we are:

We’re Federated Insurance. We’ve proudly been serving Canadian businesses for 100 years. We have a reputation for being one of Canada’s leading commercial insurance providers. Our employees are dedicated to focusing on our customers’ unique needs and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Federated.

At Federated we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.

Apply About employer

More about this job

Responsibilities

The Client Service Associate provides excellent customer service and supports the Commercial Insurance Specialist in managing their book of business. They are responsible for handling high volumes of requests in a timely and accurate manner.

Requirements

Candidates must have post-secondary education and at least two years of front-line customer service experience. Proficiency in Microsoft Office and strong communication skills are required for this role.

Skills

Customer service
Communication
Multi-tasking
Attention to detail
Microsoft Office
Time management
Teamwork
Performance management

Benefits

Employee share purchase plan
Pension plans
RRSP
Staff insurance discounts
Flexible health benefits
Wellness programs
Rewards and recognition programs
Education assistance
Donation matching
Team volunteer days

Visa sponsorship

Not detected in the job text

Keywords

Commercial Insurance
Customer Service
Client Support
Microsoft Office
Insurance
Communication
Time Management
Attention To Detail
CIP
FCIP
CRM
Financial Health
Employee Share Purchase Plan
Pension Plan
RRSP
Professional Development
Leadership Training
Mentoring
Donation Matching
Volunteer Days

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