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Added 23 mins ago
BT
Senior Accountant
Baker Tilly Canada
Thompson, MB
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 23 mins ago
BT
Manager, Private Enterprise Services
Baker Tilly Canada
Peterborough, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 23 mins ago
UO
Senior Specialist, Academic Administration
University of Ottawa
Ottawa, ON · Roger Guindon Hall
- Full-time
…retention. Plans benchmarking activities for evaluating the student experience, and integrates findings into improvements to program and service offerings. Provides integrated leadership…
Added 23 mins ago
D
Senior Advisor, Actuarial analysis and statistics
Desjardins
Calgary, AB · Mississauga, ON · Toronto, ON · Levis, QC · Montreal, QC · Quebec, QC
- Full-time
…Interpersonal savvy is therefore essential. You serve as a specialist advisor and subject matter expert, as well as a resource person and coach for decision-making bodies. More…
Added 2 hours ago
Inclusion Specialist
Wawanesa Insurance
Calgary, AB · AB · Lethbridge, AB · Vancouver, BC · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Toronto, ON · ON · Montreal, QC · Edmonton, AB (Hybrid), AB · North York - Toronto, ON (Hybr, ON · Hybrid - Canada, ON
The Inclusion Specialist drives the execution of Wawanesa’s Inclusion Strategy, a key how-to-win within the broader People Strategy. This role acts as a trusted advisor, partnering with…
Added 3 hours ago
Transcription Services Specialist, Court Services
Veritext
AB · Vancouver, BC
…on time and flawlessly accurate. The Transcription Services Specialist, Court Services (Canada) team, plays a pivotal role in managing all aspects of preparing transcripts for the…
Added 3 hours ago
Human Resources Strategic Business Advisor
University of Saskatchewan
Saskatoon, SK
collaboratively with our specialist groups in the Human Resources portfolio,
Added 3 hours ago
Well-Being Coordinator, College of Law
University of Saskatchewan
Saskatoon, SK
Experience in post-secondary teaching, counselling, or the development of wellness-related curriculum or programs are assets.
Added 3 hours ago
Research Coordinator, Health Equity and Social Accountability
University of Saskatchewan
Saskatoon, SK
…The Research Coordinator will have a breadth of knowledge and experience in health-related research that could include but is not limited to population health, public health, community…
Added 4 hours ago
BV
Academic Quality Assurance Specialist
Bow Valley College
Calgary, AB
- Full-time
…Integrated Learning requirement, ensuring students contribute to the workplace before they graduate. With a strong focus on advanced simulation training and Alberta’s evolving needs, Bow…
Added 4 hours ago
TE
Payroll Specialist
TRIPLE EIGHT TRANSPORT INC.
Abbotsford, BC
- $50,000 to $60,000 CAD / year
The Payroll Specialist is responsible for the accurate, timely, and compliant processing of payroll for employees and owner operators. This role ensures payroll records are maintained…
Added 4 hours ago
TE
IT Solutions & Partner Specialist
TRIPLE EIGHT TRANSPORT INC.
Abbotsford, BC
- $80,000 to $90,000 CAD / year
We are seeking experienced IT Solutions & Partner Specialist to join our IT team. This is a hands-on technical role responsible for resolving complex escalations, supporting and improving…
Added 5 hours ago
C
Associate Trade Marketing Manager (Contract)
CanPrev
Toronto, ON · North York, ON
- Full-time
Coach and support the Trade Marketing Specialist, standardizing processes and ensuring consistent programme reporting.
Added 5 hours ago
NF
Client Service Associate
Northbridge Financial
Mississauga, ON
- Full-time
- Other
Supporting one of our Commercial Insurance Specialist (CIS) we’re looking for an exceptional Client Service Associate to provide excellent customer service to our clients as well as support…
Added 5 hours ago
MC
Level 2 3 Network Administrator & Projects Specialist (35949)
Myticas Consulting
Ottawa, ON
- Full-time
…add an experienced Level 2/3 Network Administrator & Projects Specialist to their Professional Services…
Added 6 hours ago
BT
Standards and Training Specialist
Baker Tilly Canada
Peterborough, ON
- Full-time
We are looking for a Professional Standards and Training Specialist to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what…
Added 6 hours ago
BT
Bookkeeper
Baker Tilly Canada
North Bay, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 8 hours ago
NF
Client Service Associate
Northbridge Financial Corporation
Mississauga, ON
- Full-time
Supporting one of our Commercial Insurance Specialist (CIS) we’re looking for an exceptional Client Service Associate to provide excellent customer service to our clients as well as support…
Added 12 hours ago
BT
Senior Accountant
Baker Tilly Canada
Moncton, NB · Greater Moncton, NB
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 12 hours ago
BT
Full-Stack Developer (1-Year Contract)
Baker Tilly Canada
Vancouver, BC
- Contract
We are seeking a Full-Stack Developer with a strong passion for user experience, modern interface design, and application development. The successful candidate will be responsible for…
Added 19 hours ago
G
General Manager in Training
Groundworks
Burlington, ON
- Full-time
Groundworks, North America's leading and fastest-growing foundation repair and water management specialist, is growing and we’re looking for leaders who want more than a title - they want…
Added 23 hours ago
Senior Health & Safety Specialist
R W Tomlinson
Ottawa, ON
Tomlinson is currently seeking a Senior Health & Safety Specialist to join our team. In this role, you will provide senior-level health and safety support across Tomlinson Group operations…
Added 1 day ago
Senior Specialist Labour Relations
Canada Post - Postes Canada
Ottawa, ON
The Senior Specialist Labour Relations is responsible for leading all Labour Relations activities within their assigned area of responsibility while providing specialist advice and guidance…
Added 1 day ago
BT
Co-op Student (8-month)
Baker Tilly Canada
Emerald Park, SK
- Contract
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 1 day ago
BT
Senior Audit and Assurance Accountant
Baker Tilly Canada
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…

Northbridge Financial

Client Service Associate

Mississauga, ON, L5R 4B2, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2 years of front-line Customer Service experience
Posting language: English
Posted: Aug 13, 2026

Original job description

What it’s like to be a Federated Client Service Associate

Supporting one of our Commercial Insurance Specialist (CIS) we’re looking for an exceptional Client Service Associate to provide excellent customer service to our clients as well as support in the day to day running of our CIS book of business.

The most important characteristics of our best Client Service Associate are that they are customer-focused, flexible, able to multi-task and possess exceptional attention to detail.

We want your talent

If you are great at:

Customer Service & Communication
Handling high-volumes of requests in a timely and accurate manner
Assisting your Commercial Insurance Specialist

If you have:

Post-Secondary education (College or University)
2 years of front-line Customer Service experience
A competitive spirit and a desire to deliver a high level of performance
Exceptional communication skills
Proficiency in Microsoft Office applications
Team-first mentality

We really mean it when we say we put you first. Here are a few ways how:

We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!
We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.
We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and mentoring programs.
NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days.

We’re committed to pay transparency and fairness. The base salary range for this role is $52,000 - $78,000, which reflects the expected base pay – not the total compensation package. The actual base salary may vary depending on your experience, skills, and alignment with the position. We’re also open to candidates at different levels, so if this range doesn’t quite match your expectations, don’t let that hold you back - we’d still love to hear from you.

This is a real opportunity - we’re actively hiring! If the role sounds like a good fit, we encourage you to apply. Beyond base pay, we offer a robust Total Rewards program that includes benefits, wellness support, and other meaningful perks.

We also want to be transparent about our hiring process. While one of our systems includes AI capabilities, over 99% of our screening is done by real people. We believe in thoughtful, human-centered hiring decisions, and are committed to giving every application the attention it deserves.

Who we are:

We’re Federated Insurance. We’ve proudly been serving Canadian businesses for 100 years. We have a reputation for being one of Canada’s leading commercial insurance providers. Our employees are dedicated to focusing on our customers’ unique needs and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Federated.

At Federated we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.

Apply About employer

More about this job

Responsibilities

The Client Service Associate provides excellent customer service and supports the Commercial Insurance Specialist in managing their book of business. They are responsible for handling high volumes of requests in a timely and accurate manner.

Requirements

Candidates must have post-secondary education and at least two years of front-line customer service experience. Proficiency in Microsoft Office and strong communication skills are required for this role.

Skills

Customer service
Communication
Multi-tasking
Attention to detail
Microsoft Office
Time management
Teamwork
Performance management

Benefits

Employee share purchase plan
Pension plans
RRSP
Staff insurance discounts
Flexible health benefits
Wellness programs
Rewards and recognition programs
Education assistance
Donation matching
Team volunteer days

Visa sponsorship

Not detected in the job text

Keywords

Commercial Insurance
Customer Service
Client Support
Microsoft Office
Insurance
Communication
Time Management
Attention To Detail
CIP
FCIP
CRM
Financial Health
Employee Share Purchase Plan
Pension Plan
RRSP
Professional Development
Leadership Training
Mentoring
Donation Matching
Volunteer Days

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