Customer service representative jobs in Canada

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Added 2 months ago
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Client Service Representative - La Sarre
CIBC
La Sarre, QC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 2 months ago
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Contact Centre Representative (Credit Counsellor, Client Account Management)
CIBC
Toronto, ON
- Full-time
Satellite internet providers are prohibited and cannot be used due to the impact on call quality and the stability of service.
Added 2 months ago
FB
Customer Service Representative
Farm Boy Inc.
London, ON
- $17.6 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 2 months ago
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Client Service Representative - Edmonton Namao
ATB
Edmonton, AB
- Full-time
At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing…
Added 2 months ago
Customer Service Associate I
Bausch+Lomb Companies Inc.
ON · CAN - Ontario, Canada, ON
Location: Vaughan Office (Hybrid Role - 2 days in office)
Added 3 months ago
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Customer Service Representative
FASTSIGNS #513001
Brampton, ON
- $18 to $25 CAD / hour
- Full-time
FASTSIGNS Brampton is hiring for a Customer Service Representative to join our team!
Added 2 months ago
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Client Service Representative - Medical Administration
ProResp, Inc.
Toronto, ON
- Full-time
You must have 3+ years’ experience in a front-line administrative support role
Added 2 months ago
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Customer Service Representative (Motivator) - Oakville Place
GoodLife Fitness
Oakville, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 2 months ago
Route Sales Support (Relief Customer Service Representative)
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Lethbridge, AB
If you enjoy working on various routes, physical work, driving and customer service, then this role is for you! Canadian Linen seeks a driven Relief Customer Service Representative to take…
Added 2 months ago
Route Sales Rep (Customer Service Representative)
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Kamloops, BC
Travel required: 2 days per week (Tuesday and Thursday) working out of town and away from home
Added 2 months ago
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Bilingual Customer Service Representative
Outlier
Toronto, ON
- Up to $19 CAD / hour
- Part-time
Bilingual English/French required
Added 2 months ago
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Bilingual Customer Support Representative (English/French)
Accenture
St. Catharines, ON
- Full-time
As a Customer Support Representative, you will provide customer support through inbound chat interactions, assisting customers with a variety of service-related inquiries. You will deliver…
Added 2 months ago
FB
Customer Service Representative
Farm Boy Inc.
Aurora, ON
- $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 2 months ago
JR
Bilingual Customer Service Representative
Jumpstart Refugee Talent - Partner
Ottawa, ON · Toronto, ON
- Full-time
Our employer partner, Banking Industry is currently looking to add an experienced Bilingual Customer Service Representative to their team!
Added 2 months ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $17.6 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 2 months ago
Lead Customer Service Representative
Circle K
Charlottetown, PE
Night shift premium
Added 2 months ago
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Customer Service Representative
BMO
Corner Brook, NL
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 2 months ago
Overnight Customer Service Representative
Circle K
NL
Night shift premium
Added 2 months ago
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Part time Customer Service Representative
Circle K
Channel-Port aux Basques, NL
- Part-time
Night shift premium
Added 2 months ago
FB
Customer Service Representative
Farm Boy Inc.
Barrie, ON
- $17.6 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 2 months ago
FB
Customer Service Representative
Farm Boy Inc.
Barrie, ON
- $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 2 months ago
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Customer Service Agent 2- PT-Bilingual-Cornwall- Cornwall- Bilingual 1
Serco
Hawkesbury, ON
- Part-time
Must hold a valid Ontario Class G driver’s licence
Added 2 months ago
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Bilingual Customer Service Representative
ARAG Legal Solutions Inc. (Canada)
Toronto, ON
- Full-time
Please note the location of this position must be based in the Greater Toronto Area
Added 2 months ago
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Customer Service Representative-EN
CAE
Montreal, QC
- Full-time
The Customer Service Representative is responsible for providing professional front desk and client support services within a flight training environment. This role serves as the first…
Added 2 months ago
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Customer Service Representative (Casual) - Dryden
LCBO
Dryden, ON
- Part-time
As a Customer Service Representative, your role will include:

Insurance Client Service Representative (Contract)

Mississauga, ON, L5R 4B2, Canada

The base salary range for this position is $50,000 – $60,000, which reflects the expected base pay for the position. · Full-time

Apply on careers.nbfc.com About employer

Applications open in a new tab.

Job details

Pay: The base salary range for this position is $50,000 – $60,000, which reflects the expected base pay for the position.
Job type: Full-time
Experience: 2+ years of experience in insurance, customer service, or a related field
Posting language: English
Posted: Sep 3, 2026

Original job description

What it’s like to be a Federated Client Service Representative

When our clients have a question, we need an exceptional Client Service Representative (CSR) to manage the relationship and provide excellent customer service ensuring that every interaction is a great experience, with efficient flawless service standards.

The most important characteristics for our CSR’s are attention to detail and communication, working in a fast-paced office supporting a number of sales agents you’ll be the go-to person in the office for questions from your colleagues.

We want your talent!

If you are great at:

Delivering friendly, professional service through phone‑based client interactions
Communicating clearly and confidently with both clients and internal partners
Managing multiple tasks and systems with confidence and accuracy
Staying organized and detail‑focused in a high‑volume environment
Adapting quickly during periods of change and tight timelines
Collaborating with teammates and internal partners

If you have:

An active OTL license or Level 1 RIBO License
Post-Secondary education (College or University)
2+ years of experience in insurance, customer service, or a related field
Exceptional communication skills
Proficiency in Microsoft Office applications
Team-first mentality

We really mean it when we say we put you first. Here are a few ways how:

Hybrid work! We have a flexible hybrid model that allows you to work from home up to 2 days per week, with added flexibility for when you really need it.
Competitive compensation with a strong base salary aligned to market expectations.
We support your well‑being with a flexible, balanced work environment that helps you prioritize what matters most.
We are invested in helping you grow in your career through access to a wide range of internal and external professional development resources, along with opportunities to build new skills and expand your expertise.
NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days

We’re committed to pay transparency and fairness. The base salary range for this position is $50,000 – $60,000, which reflects the expected base pay for the position. The actual base salary offered may vary depending on your experience, skills, and alignment with the role. We’re also open to candidates at different levels, so if this range doesn’t quite match your expectations, we still encourage you to apply.

This is a real opportunity - we’re actively hiring. If the role sounds like a good fit, we’d love to hear from you.

We also want to be transparent about our hiring process. While one of our systems includes AI capabilities, over 99% of our screening is done by real people. We believe in thoughtful, human‑centered hiring decisions and are committed to giving every application the attention it deserves.

#INDNB

Who we are:

We’re Federated Insurance. We’ve proudly been serving Canadian businesses for 100 years. We have a reputation for being one of Canada’s leading commercial insurance providers. Our employees are dedicated to focusing on our customers’ unique needs and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Federated.

At Federated we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.

Apply on careers.nbfc.com About employer

More about this job

Responsibilities

The Client Service Representative manages client relationships by providing professional, efficient, and accurate service through phone-based interactions. They act as a primary point of contact for colleagues and internal partners while maintaining high standards of service in a fast-paced office environment.

Requirements

Candidates must possess an active OTL license and at least 3 years of experience in insurance or customer service. A post-secondary education and proficiency in Microsoft Office applications are also required for this role.

Skills

Customer service
Communication
Attention to detail
Microsoft Office
Relationship management
Time management
Collaboration
Problem solving
Professionalism
Insurance knowledge

Benefits

Hybrid work
Flexible work environment
Professional development resources
Donation matching
Team volunteer days
Competitive compensation

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Client Service Representative
OTL License
Customer Service
Commercial Insurance
Microsoft Office
Relationship Management
Communication
Hybrid Work
Professional Development
Administrative
Sales Support
Data Accuracy
Teamwork

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Customer service representative jobs in Canada

Client Service Representative - La Sarre

Contact Centre Representative (Credit Counsellor, Client Account Management)

Customer Service Representative

Client Service Representative - Edmonton Namao

Customer Service Associate I

Customer Service Representative

Client Service Representative - Medical Administration

Customer Service Representative (Motivator) - Oakville Place

Route Sales Support (Relief Customer Service Representative)

Route Sales Rep (Customer Service Representative)

Bilingual Customer Service Representative

Bilingual Customer Support Representative (English/French)

Customer Service Representative

Bilingual Customer Service Representative

Customer Service Representative

Lead Customer Service Representative

Customer Service Representative

Overnight Customer Service Representative

Part time Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Agent 2- PT-Bilingual-Cornwall- Cornwall- Bilingual 1

Bilingual Customer Service Representative

Customer Service Representative-EN

Customer Service Representative (Casual) - Dryden

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Advertised starting pay

Where work happens

Work requirements

Customer service representative jobs in Canada