IT support technician jobs in Delta, BC and nearby

Within 25 km

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Added 1 month ago
BC
Helpdesk Technician
BTY CONSULTANCY GROUP INC
Vancouver, BC
- $60,000 to $70,000 CAD / year
- Full-time
…their ideas, play a role in an inclusive team, and receive support for their well-being and professional development. Work on engaging, high-impact projects that promote the health of the…
Added 1 month ago
SP
Technical support agent
Southside Processing Inc
Vancouver, BC
- From $33.75 CAD / hour
- Full-time
- On-site
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Added 1 month ago
BL
IT Support Specialist
BC Legal Management Association
Vancouver, BC
- Other
Reporting to the Director, IT, the IT Support Specialist provides advanced technical support to lawyers, legal assistants, and business professionals across the Firm. The role serves as a…
Added 1 month ago
H
Desktop Support Analyst - Fulltime Temporary One-Year fixed contract
Houle
Burnaby, BC
- Full-time
- Contract
…Temporary Fixed Term Contract based in Burnaby. The Desktop Support Analyst is a key member of the helpdesk team, the first point of contact for employees when they are looking for IT…
Added 1 month ago
OT
User support technician
OMIKAN TECHNOLOGIES INC.
Delta, BC
- From $36.8 CAD / hour
- Full-time
- Hybrid
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Added 1 month ago
OT
Deskside support technician
OMIKAN TECHNOLOGIES INC.
Delta, BC
- From $33.5 CAD / hour
- Full-time
- On-site
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Added 1 month ago
MT
IT Support Technician L1
Milestone Technologies, Inc.
Vancouver, BC
- Full-time
The IT Support Technician (L1) supports the efficient day-to-day operations of the IT department by managing tasks such as computer setups, desk moves, and hardware inventory maintenance.…
Added 1 month ago
LL
IT Support Analyst
Lawson Lundell
Vancouver, BC
- $63,000 to $68,000 CAD / year
We are currently recruiting for the position of IT Support Analyst (Help Desk). This role is located in our Vancouver office. Join a team of IT professionals that enjoy technology and…
Added 1 month ago
Technical Support Representative II
EnerSys Delaware Inc.
Burnaby, BC
Maintain active availability in assigned 8x8 contact-center queues and respond to customer, field technician, Sales, and internal support requests through approved channels in a timely,…
Added 1 month ago
W
Deskside Support Technician
Worley
Vancouver, BC
- Full-time
We are currently recruiting for a Deskside Support Technician I. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Vancouver, British…
Added 1 month ago
W
Deskside Support Technician I
Worley
Vancouver, BC
- Full-time
We are currently recruiting for a Deskside Support Technician I. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Vancouver, British…
Added 1 month ago
NF
Service Desk Analyst
Northbridge Financial
Vancouver, BC
- Full-time
We have a flexible hybrid model that allows you to work from home up to 2 days per week, with added flexibility for when you really need it
Added 1 month ago
TU
Onsite IT Support Engineer – End User Support & Smart Hands
Teceze USA
Vancouver, BC
- Full-time
We are looking for an experienced Onsite IT Support Engineer to provide end-user support and smart hands/eyes services.
Added 1 month ago
C
IT Support Agent
Coperion
Richmond, BC
- Full-time
Provide technical support for on-site and remote users via ticketing systems, emails, phone calls, etc. in a timely manner.
Added 1 month ago
NF
Service Desk Analyst
Northbridge Financial Corporation
Vancouver, BC
- Full-time
We have a flexible hybrid model that allows you to work from home up to 2 days per week, with added flexibility for when you really need it
Added 1 month ago
F
Intermediate Technical Support Representative
FISPAN
Vancouver, BC
- $71,000 to $77,000 CAD / year
- Full-time
Ability to Support team members through Questions and Issues raised during team discussions.
Added 1 month ago
MS
IT Support Team Lead
ML6 Search + Talent Advisory
Vancouver, BC
- Full-time
Our client in the education sector is looking for an IT Support Team Lead to join their IT team supporting a large, highly distributed enterprise technology environment. This organization…
Added 2 months ago
SG
Senior Technical Support Representative
SOLV4EX Group
Richmond, BC
- $78,000 to $94,000 CAD / year
- Full-time
Hybrid work schedule: 3 days per week in the Richmond, BC office and 2 days per week remote
Added 2 months ago
MS
Alta Technical Support Analyst (Hybrid)
Motorola Solutions
Vancouver, BC
- Full-time
As a Technical Support Analyst for the Avigilon Alta suite, you serve as a pivotal connection point between complex cloud-based security platforms and our installation partners. In this…
Added 2 months ago
ZT
Desktop Support Technician
Zensar Technologies
Burnaby, BC
- Contract
Job Title:- Desktop Support/Endpoint support technician
Added 3 months ago
C
Technical Support Analyst (Enterprise)
Clariti
Vancouver, BC
- $70,000 to $95,000 CAD / year
- Full-time
As a Technical Support Analyst, you are a core part of the team that keeps Clariti's customers running. You're a solution-oriented problem-solver who takes real ownership over the cases you…
Added 3 months ago
VA
IT Support Technician
Vancouver Airport Authority
Vancouver, BC
- Full-time
We have a permanent, full-time opportunity for IT Support Technician in the Office Systems Department. Reporting to the Manager, Technology Services, the successful candidate will provide…
Added 3 months ago
TE
IT Support Specialist
Talent Edge
Burnaby, BC
- Full-time
Reporting to the IT Service Desk Team Lead, the IT Support Specialist will provide hands-on technical support to ensure reliable, secure, and effective technology services across Svante’s…

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Northbridge Financial

Service Desk Analyst

Vancouver, BC, V6E 0C5, Canada

Full-time

Apply on careers.nbfc.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1-3 years of IT helpdesk, desktop support, or technical support experience.
Posting language: English
Posted: Sep 22, 2026

Original job description

What it’s like to be a Northbridge Service Desk Analyst

The Service Desk Analyst is responsible for assisting in providing day to day front-line user support and diagnostics for routine desktop hardware/software concerns and application questions for assigned business units and/or client groups. They provide timely and effective service and support to assigned business units and/or client groups.

The Service Desk Analyst will respond to general queries for a wide variety of technologies (hardware and software) and general application questions as well as assisting in diagnosing and repairing malfunctioning equipment, carrying out regularly scheduled activities and investigating and recommending changes or upgrades to hardware/software/applications as required.

We want your talent

If you are great at:

Responding to and resolving Level 1 support requests.
Logging, tracking, and updating incidents through the ticketing system.
Troubleshooting hardware, software, and network issues.
Configuring and deploying end-user devices.
Supporting onboarding and offboarding processes.
Escalating complex issues to specialized teams.
Maintaining documentation and knowledge base articles.
Developing and maintaining strong working relationships with customers and team members.
Strong customer-focused approach.

If you have:

Post secondary education in related field and/or equivalent combination of education and experience.
1-3 years of IT helpdesk, desktop support, or technical support experience.
Experience supporting Windows environments.
Experience with ticketing systems such as ServiceNow, Jira Service Management, Zendesk, or Remedy.
Relevant certifications are an asset: CompTIA A+, ITIL Foundation, Microsoft Certified Fundamentals, HDI Support Center Analyst
Fluently bilingual (English / French) is an asset (and a requirement in Quebec).

We really mean it when we say we put you first. Here are a few ways how:

We have a flexible hybrid model that allows you to work from home up to 2 days per week, with added flexibility for when you really need it.
We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!
We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.
We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and mentoring programs.
NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days.

We’re committed to pay transparency and fairness. The base salary range for this role is $62,000 - $92,000, which reflects the expected base pay – not the total compensation package. The actual base salary may vary depending on your experience, skills, and alignment with the position. We’re also open to candidates at different levels, so if this range doesn’t quite match your expectations, don’t let that hold you back - we’d still love to hear from you.

This is a real opportunity - we’re actively hiring! If the role sounds like a good fit, we encourage you to apply. Beyond base pay, we offer a robust Total Rewards program that includes benefits, wellness support, and other meaningful perks.

We also want to be transparent about our hiring process. While one of our systems includes AI capabilities, over 99% of our screening is done by real people. We believe in thoughtful, human-centered hiring decisions, and are committed to giving every application the attention it deserves.

Who we are:

We’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance and Federated Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Northbridge.

At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.

Apply on careers.nbfc.com About employer

More about this job

Responsibilities

The Service Desk Analyst provides front-line technical support, diagnostics, and troubleshooting for hardware, software, and application issues. They are responsible for logging incidents, managing end-user device deployment, and maintaining documentation within the ticketing system.

Requirements

Candidates should have 1-3 years of IT helpdesk or technical support experience and familiarity with Windows environments and ticketing systems. Post-secondary education in a related field is required or an equivalent combination of education and experience.

Skills

Desktop support
Hardware troubleshooting
Software troubleshooting
Network troubleshooting
Ticketing systems
ServiceNow
Jira Service Management
Zendesk
Remedy
Windows environments
Customer service
Technical support
Documentation
Incident management
End-user device deployment

Benefits

Flexible hybrid model
Employee share purchase plan
Pension plans
RRSP
Discounts on staff insurance
Flexible health benefits
Wellness programs
Rewards and recognition programs
Education assistance
Donation matching
Team volunteer days

Visa sponsorship

Not detected in the job text

Keywords

Service Desk
Desktop Support
IT Helpdesk
Windows
ServiceNow
Jira Service Management
Zendesk
Remedy
CompTIA A+
ITIL Foundation
HDI Support Center Analyst
Hardware
Software
Network
Incident Management
Technical Support
Customer Service
Onboarding
Offboarding
Documentation
Troubleshooting
Insurance
Property and Casualty

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Where work happens

IT support technician jobs in Delta, BC and nearby

Helpdesk Technician

Technical support agent

IT Support Specialist

Desktop Support Analyst - Fulltime Temporary One-Year fixed contract

User support technician

Deskside support technician

IT Support Technician L1

IT Support Analyst

Technical Support Representative II

Deskside Support Technician

Deskside Support Technician I