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Added 10 mins ago
Police Communications Operator
The City of Red Deer
Red Deer, AB
…centered on a vibrant economy, community wellbeing, and strong…
Added 10 mins ago
S
Accounts Payable Manager (15 month term)
Stantec
Edmonton, AB
- Full-time
The Manager provides leadership and oversight for Accounts Payable operations, ensuring the delivery of high-quality, efficient, and compliant services that support organizational…
Added 25 mins ago
VC
Practice Manager - Brandon Hills Veterinary Clinic
VetCare Canada
Brandon, MB
- Full-time
Are you a natural leader with a passion for animals and a knack for inspiring teams? As a Practice Manager in the VetCare Community, you'll be the driving force behind a vibrant veterinary…
Added 25 mins ago
M
Operations Manager, Patient Support Program
McKesson
Mississauga, ON
- Full-time
The Operations Manager, Patient Support Programs leads the day-to-day operational performance of a portfolio of patient support programs. This role provides leadership and operational…
Added 25 mins ago
Application Architect, Scotiabank
Scotiabank
Toronto, ON
The incumbent will work in partnership with the Sr. Manager Development, to manage a team of technology professionals responsible for delivery and ensure deliverables are of the highest…
Added 25 mins ago
C
Deli Manager (Station Square Food Store - North Central Co-op)
Co-op
Fort Saskatchewan, AB
- Full-time
We invite applications for the position of Deli Manager to join our Food Division Team at our Station Square Food Store located in Fort Saskatchewan, Alberta. We are looking for an…
Added 40 mins ago
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French: Nettoyeur à plein temps - Full Time Cleaner
ISS
Beauharnois, QC
- $21.57 to $23.83 CAD / hour
- Full-time
Un engagement solide envers l'expérience client
Added 40 mins ago
CONSULTANT TRAINING & DEVELOPMENT
City of Toronto
Toronto, ON
Reporting to the Manager 311 Quality & Performance, the Consultant Training & Development will design, develop, coordinate, implement, and deliver in-person and online professional…
Added 55 mins ago
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General Manager Restaurant Operations Scotia Place
Calgary Stampeder Football Club
Calgary, AB
- Full-time
The General Manager is responsible for the overall leadership, performance, and success of the restaurant. This role oversees all front-of-house operations, recruitment and development of…
Added 55 mins ago
DO
Senior Project Coordinator, Networks
Doctors of BC
Vancouver, BC · BC
- Full-time
…Practice, and other assigned networks. Reporting to the Networks Manager, the role develops, implements, and standardizes project management processes, operational systems, and workflows to…
Added 55 mins ago
IB
Customer Experience Leader
Indigo Books & Music
Brandon, MB
- $17.5 to $22.5 CAD / hour
- Part-time
Leads execution of customer experience priorities within the store, leveraging customer, sales, and omni-channel insights to optimize team deployment, deliver exceptional service, and drive…
Added 1 hour ago
W
(CAN) Manager, Product Development (IC) Contract
Walmart
Mississauga, ON
- Full-time
…merchants and delivering clear product strategies that drive customer conversion and overall category…
Added 1 hour ago
LC
Grocery Department Manager
Loblaw Companies Limited
Edmonton, AB
- Full-time
Train and develop department associates in customer service, product knowledge, and merchandising
Added 1 hour ago
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Sr. Manager, Media Strategy - 12 Month Contract
Loblaw Companies Limited
Montreal, QC
- Full-time
The Senior Manager, Media Strategy – Maxi Business serves as the primary strategic media partner for Maxi and key Quebec-based business stakeholders. This role is responsible for developing…
Added 1 hour ago
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Associé(e) aux ventes - Peinture (Temps partiel)
The Home Depot
Canada
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 1 hour ago
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Associé(e) aux ventes - Quincaillerie (temps partiel)
The Home Depot
Canada
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…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
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Paint Sales Part Time - NIAGARA FALLS
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Niagara Falls, ON
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Added 1 hour ago
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Flooring Sales Part Time - BRAMPTON W
The Home Depot
Brampton, ON
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…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 1 hour ago
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Paint Sales Part Time - BRAMPTON W
The Home Depot
Brampton, ON
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 1 hour ago
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Project Manager – AI Building and Zoning Review
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Niagara Falls, ON · Wayne Thomson Building
- Full-time
…the AI-driven solution that supports applicants and improves customer service throughout the application process. As project lead, the incumbent coordinates a cross-functional project team…
Added 1 hour ago
Front of House Usher (Casual)
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Banff, AB · AB- Banff, Alberta
Reporting to the Audience Sales and Services Manager, below are some key accountabilities:
Added 1 hour ago
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Wealth Insurance Advisor
TD
Markham, ON · Toronto, ON
- Full-time
Overall management of the client experience through direct client engagement or support of RM's client engagement
Added 1 hour ago
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Onboarding Project Manager, AVP
Morgan Stanley
Calgary, AB
- Full-time
The Onboarding Project Manager will be part of the Global Equity Solutions group within the Morgan Stanley at Work organization. The Global Equity Solutions team is responsible for the…
Added 1 hour ago
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…et dans des fonctions techniques, ce qui témoigne de notre engagement à développer les talents en…
Added 1 hour ago
M
Director, Talent Development (GRO) and Human Performance Enablement
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…design, onboarding and orientation, development programming, manager and participant engagement, talent reviews, conversion support, offboarding and alumni…

Northeastern University

Wellness Program Specialist

Vancouver, BC, Canada

$63,265.00 - $98,060.00 · Full-time

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Job details

Pay: $63,265.00 - $98,060.00
Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

About the Opportunity

Job Summary:

The Wellness Program Specialist position will support the wellness of learners at Northeastern’s Vancouver campus. This is an 18 month term appointment. The Specialist will develop and deliver a proactive wellness programming plan for students, addressing all dimensions of wellness, both by scaling and tailoring resources already available at Northeastern, and by researching and connecting to local resources in Vancouver. The Specialist will work collaboratively with Vancouver staff as well as staff at global campuses to tailor wellness programming appropriately and reach the widest audience. The Specialist will support learners by providing resources, referrals, and guidance to help the learner develop healthy wellness practices, as well as overcome wellness challenges. They will serve as a case manager for students in crisis at Northeastern Vancouver, including situations related to Title IX, mental and physical health, and student emergencies, ensuring follow up and continual support. Support includes but is not limited to referrals to Northeastern departments such as University Health & Counseling Services and the Disability Access Services, as well as local resources in the learner’s community. The Specialist will be responsible for data tracking and analysis. He/she/they will track engagement with wellness programming, trainings, cases, and communications, identify trends, and offer suggestions to improve services, programs and processes.

This position carries significant responsibility because of the time sensitive information that must be accurately conveyed to all customers. This is a highly visible position requiring constant and high-caliber customer contact via telephone, e-mail and in-person visitors, and the ability to provide assistance through the point of problem resolution. The Wellness Program Specialist must be comfortable working in a very fast-paced environment. He/She/They must possess the ability to handle confidential information in a sensitive manner; be detailed oriented; possess strong administrative experience and communicate clearly and effectively to a diverse student population.

Additionally, they must possess enthusiasm for wellness and higher education and a commitment to the mission and goals of the University through his/her/their dedication to customer service.

The Wellness Program Specialist may be expected to be available by phone after hours and available some nights and weekends as needed.

Responsibilities Include:

Develop and deliver wellness programming plan for students, prioritizing students’ mental, physical, emotional wellbeing through their academic journeys.
Serve as case manager for students in crisis including Title IX, mental health, and student emergencies ensuring follow up and continual support.
Track engagement with wellness programming, trainings, and student response, including utilization and trends, and create reports to measure and improve services.
Manage annual comprehensive wellness survey and analyze survey results to identify student trends and satisfaction and extrapolate strategic recommendations to address.

Minimum Qualifications

Employee must have the flexibility to work on several projects concurrently.
Demonstrated diplomacy and sensitivity in working with confidential matters.
Sound judgement and analytical skills; attention to detail with a high degree of accuracy and follow-through; ability to work under pressure with a positive attitude.
Ability to work independently as well as part of a team.
Ability to work effectively in a culturally diverse environment and possess enthusiasm for higher education and have an overall commitment to excellence in customer service.
Outgoing, detail-oriented team player who is able to communicate clearly to a diverse student, parent, and staff population. Ability to multi-task in a fast-paced, high traffic environment.
Ability to handle sensitive and confidential materials.
Willingness and ability to adapt and learn quickly new policies and procedures.
Knowledge and skills required are typically obtained through a bachelor’s required plus at least 2-4 years’ experience in College/University setting or a related field, ideally in wellness programming and student services/student life.

Position Type

Student Services

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

Compensation Grade/Pay Type:

107S

Expected Hiring Range:

$63,265.00 - $98,060.00

With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.

Applicant must be legally entitled to work in Canada for the duration of the appointment or employment without employer sponsorship.

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More about this job

Responsibilities

The Wellness Program Specialist will develop and deliver proactive wellness programming for students while serving as a case manager for those in crisis. They are also responsible for tracking engagement data, identifying trends, and providing strategic recommendations to improve student services.

Requirements

Candidates must possess a bachelor's degree and 2-4 years of experience in a higher education or student services setting. The role requires strong administrative skills, the ability to handle confidential information, and the flexibility to work in a fast-paced, high-traffic environment.

Skills

Wellness programming
Case management
Data tracking
Data analysis
Customer service
Crisis management
Administrative experience
Communication
Student services
Reporting
Project management
Interpersonal skills
Attention to detail
Time management
Conflict resolution

Benefits

Medical
Vision
Dental
Paid time off
Tuition assistance
Wellness & life
Retirement
Commuting & transportation

Visa sponsorship

Not detected in the job text

Keywords

Wellness Program Specialist
Student Services
Higher Education
Case Management
Title IX
Mental Health
Data Analysis
Reporting
Customer Service
Crisis Intervention
Student Life
Administrative Support
Strategic Planning
Wellness Programming
Confidentiality
Project Management
Vancouver Campus
Northeastern University

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