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Added 3 mins ago
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Third Party Market Conduct & Operations Specialist
Co-operators
Calgary, AB · Burlington, ON · Guelph, ON · Mississauga, ON · Toronto, ON · Regina, SK
- Full-time
The Third Party Market Conduct and Operations Specialist will ensure market conduct risks are appropriately assessed in adherence to Co-operators’ Market Conduct and Compliance Framework.
Added 3 mins ago
Accounts Payable/Receivable
ROSEN-Group
Calgary, AB
Support the end-to-end P2P process from purchase order and goods/service receipt through invoice processing and payment.
Added 3 mins ago
SA
Marketing Specialist
Steele Auto Group
PE
- Full-time
As a Marketing Specialist with Steele Auto Group, you will engage our dealerships on digital media platforms, transforming our customer experience from a great one to the best one. You will…
Added 3 mins ago
SO
Patient Services Specialist
Solis Optics
Red Deer, AB
- Full-time
In this role you’ll deliver exceptional service and support, making an impact on people’s lives in a fun, supportive, dynamic, and rewarding environment.
Added 3 mins ago
MH
Sales Operations Specialist
Maya HTT
Remote, Canada
- Full-time
- Remote
a minimum of 1 year of experience in sales support, administrative support, sales operations, or customer service
Added 3 mins ago
RB
Banking Advisor
Royal Bank of Canada
Regina, SK
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 3 mins ago
RB
Client Advisor
Royal Bank of Canada
Melfort, SK
- Part-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 3 mins ago
RB
Client Advisor
Royal Bank of Canada
Regina, SK
- Part-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 18 mins ago
CM
Therapy Support Assistant
CASA Mental Health
Red Deer, AB
- Temporary
…Classrooms are CASA’s model for school-based mental health service. The program is delivered in partnership with the Government of Alberta, community partners and school…
Added 18 mins ago
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Senior Specialist, Large Complex & Specialty Claims
Definity Insurance Company
Toronto, ON
- Full-time
The Sr Specialist, Casualty Large Complex & Specialty Claims is responsible for managing GL and ABI claims from start to finish, including complex specialty losses and those with…
Added 18 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Kenora, ON
- Part-time
Always put the Customer first and provides superior customer service
Added 18 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Orleans, ON
- Part-time
Always put the Customer first and provides superior customer service
Added 18 mins ago
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Beauty Specialist, Hourly Part Time Day
Shoppers Drug Mart
Edmonton, AB
- Part-time
Always put the Customer first and provides superior customer service
Added 18 mins ago
HD
Cyber and System Security Specialist
Hamilton-Wentworth District School Board (HWDSB)
Hamilton, ON
- Full-time
…schools and 2 Adult Learning Centres, in addition to providing support and service to approximately 8,800 staff…
Added 18 mins ago
SA
Reliability Applications Specialist
Spartakus APM
Kirkland, QC
- Full-time
As our Reliability Applications Specialist, you will work directly with customers to help them get real results from Spartakus APM and LubeIT. You will meet with customers regularly, review…
Added 33 mins ago
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Account Manager, SMB
SOTI
Mississauga, ON
- Full-time
Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet partner performance objectives and partners’ expectations.
Added 33 mins ago
OT
Specialist, Corporate Services
Ontario Teachers' Pension Plan
Toronto, ON
- Full-time
The Specialist provides specialized program and analytical support for key Corporate Services programs, with a focus on Real Estate Operations (REO) vendor governance, lease administration…
Added 33 mins ago
HR
Specialist, Designated Sales Associate - Denim
Holt Renfrew
Toronto, ON
- Full-time
The Specialist, Designated Sales Associate develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DSA) is also…
Added 48 mins ago
MP
IT Client Services Analyst
Manitoba Public Insurance
Winnipeg, MB
- Full-time
The IT Client Services Analyst is an experienced specialist responsible for providing technical support for non-routine IT issues and successfully completing IT Service Requests on behalf…
Added 48 mins ago
NB
Banking Advisor
National Bank of Canada
Rawdon, QC
- Full-time
Support your clients through the mortgage renewal or renegotiation process.
Added 48 mins ago
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Spécialiste ventes et fidélisation | Inbound Sales and Retention Specialist
VOXDATA
Remote, Canada
- $16.6 to $17 CAD / hour
- Full-time
- Remote
Added 48 mins ago
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Customer Support Specialist
Clio
Calgary, AB · Vancouver, BC
- Full-time
We are looking for Customer Support Specialists to join our teams in Burnaby and Calgary. We welcome candidates from a variety of backgrounds and experiences, including early-career…
Added 48 mins ago
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Senior Security Specialist
BDO
Calgary, AB · AB · Halifax, NS
- Full-time
…our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a…
Added 48 mins ago
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Senior Security Specialist
BDO
Vancouver, BC · Kitchener, ON · London, ON · Oakville, ON · Ottawa, ON · Toronto, ON
- Full-time
…our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a…
Added 48 mins ago
A
Spécialiste de la Sécurité au niveau avion / Aircraft Safety Specialist
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Bien-être / santé: Programme d’Aide aux Employé.e.s (PAE), programme de rabais, service médical sur site, accès à un service de navette publique entre Laval (station de métro Montmorency)…

Northeastern University

Wellness Program Specialist

Vancouver, BC, Canada

$63,265.00 - $98,060.00 · Full-time

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Job details

Pay: $63,265.00 - $98,060.00
Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

About the Opportunity

Job Summary:

The Wellness Program Specialist position will support the wellness of learners at Northeastern’s Vancouver campus. This is an 18 month term appointment. The Specialist will develop and deliver a proactive wellness programming plan for students, addressing all dimensions of wellness, both by scaling and tailoring resources already available at Northeastern, and by researching and connecting to local resources in Vancouver. The Specialist will work collaboratively with Vancouver staff as well as staff at global campuses to tailor wellness programming appropriately and reach the widest audience. The Specialist will support learners by providing resources, referrals, and guidance to help the learner develop healthy wellness practices, as well as overcome wellness challenges. They will serve as a case manager for students in crisis at Northeastern Vancouver, including situations related to Title IX, mental and physical health, and student emergencies, ensuring follow up and continual support. Support includes but is not limited to referrals to Northeastern departments such as University Health & Counseling Services and the Disability Access Services, as well as local resources in the learner’s community. The Specialist will be responsible for data tracking and analysis. He/she/they will track engagement with wellness programming, trainings, cases, and communications, identify trends, and offer suggestions to improve services, programs and processes.

This position carries significant responsibility because of the time sensitive information that must be accurately conveyed to all customers. This is a highly visible position requiring constant and high-caliber customer contact via telephone, e-mail and in-person visitors, and the ability to provide assistance through the point of problem resolution. The Wellness Program Specialist must be comfortable working in a very fast-paced environment. He/She/They must possess the ability to handle confidential information in a sensitive manner; be detailed oriented; possess strong administrative experience and communicate clearly and effectively to a diverse student population.

Additionally, they must possess enthusiasm for wellness and higher education and a commitment to the mission and goals of the University through his/her/their dedication to customer service.

The Wellness Program Specialist may be expected to be available by phone after hours and available some nights and weekends as needed.

Responsibilities Include:

Develop and deliver wellness programming plan for students, prioritizing students’ mental, physical, emotional wellbeing through their academic journeys.
Serve as case manager for students in crisis including Title IX, mental health, and student emergencies ensuring follow up and continual support.
Track engagement with wellness programming, trainings, and student response, including utilization and trends, and create reports to measure and improve services.
Manage annual comprehensive wellness survey and analyze survey results to identify student trends and satisfaction and extrapolate strategic recommendations to address.

Minimum Qualifications

Employee must have the flexibility to work on several projects concurrently.
Demonstrated diplomacy and sensitivity in working with confidential matters.
Sound judgement and analytical skills; attention to detail with a high degree of accuracy and follow-through; ability to work under pressure with a positive attitude.
Ability to work independently as well as part of a team.
Ability to work effectively in a culturally diverse environment and possess enthusiasm for higher education and have an overall commitment to excellence in customer service.
Outgoing, detail-oriented team player who is able to communicate clearly to a diverse student, parent, and staff population. Ability to multi-task in a fast-paced, high traffic environment.
Ability to handle sensitive and confidential materials.
Willingness and ability to adapt and learn quickly new policies and procedures.
Knowledge and skills required are typically obtained through a bachelor’s required plus at least 2-4 years’ experience in College/University setting or a related field, ideally in wellness programming and student services/student life.

Position Type

Student Services

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

Compensation Grade/Pay Type:

107S

Expected Hiring Range:

$63,265.00 - $98,060.00

With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.

Applicant must be legally entitled to work in Canada for the duration of the appointment or employment without employer sponsorship.

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More about this job

Responsibilities

The Wellness Program Specialist will develop and deliver proactive wellness programming for students while serving as a case manager for those in crisis. They are also responsible for tracking engagement data, identifying trends, and providing strategic recommendations to improve student services.

Requirements

Candidates must possess a bachelor's degree and 2-4 years of experience in a higher education or student services setting. The role requires strong administrative skills, the ability to handle confidential information, and the flexibility to work in a fast-paced, high-traffic environment.

Skills

Wellness programming
Case management
Data tracking
Data analysis
Customer service
Crisis management
Administrative experience
Communication
Student services
Reporting
Project management
Interpersonal skills
Attention to detail
Time management
Conflict resolution

Benefits

Medical
Vision
Dental
Paid time off
Tuition assistance
Wellness & life
Retirement
Commuting & transportation

Visa sponsorship

Not detected in the job text

Keywords

Wellness Program Specialist
Student Services
Higher Education
Case Management
Title IX
Mental Health
Data Analysis
Reporting
Customer Service
Crisis Intervention
Student Life
Administrative Support
Strategic Planning
Wellness Programming
Confidentiality
Project Management
Vancouver Campus
Northeastern University

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