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Added 51 mins ago
TU
Custodial Workload & Training Specialist
The University of British Columbia
Vancouver, BC
- $5,984 to $6,422 CAD / month
- Full-time
The Custodial Workload & Training Specialist reports to the Director, Custodial Services and liaises on a regular basis with Custodial & Team Managers, Facilities Manager, Operations…
Added 1 hour ago
T
E-Commerce and Analytics Manager
travelbrands
Toronto, ON
- Full-time
Monitor website health and user experience to identify issues impacting performance.
Added 3 hours ago
UO
Custodial Workload & Training Specialist
University of British Columbia
Vancouver, BC · UBCV | University Services Building (USB)
- $5,984 to $6,422 CAD / month
- Full-time
The Custodial Workload & Training Specialist reports to the Director, Custodial Services and liaises on a regular basis with Custodial & Team Managers, Facilities Manager, Operations…
Added 5 hours ago
FC
Business Analyst - Data Warehouse & Business Intelligence
Fidelity Canada
Toronto, ON
- Full-time
…translating reporting and analytics requirements into clear user stories, data specifications, and acceptance…
Added 6 hours ago
NC
Security Operations Center (SOC) Analyst
Northern Computer Inc
Edmonton, AB
- Full-time
…with clear documentation and Security RCAs. Reporting to the Director of Central Services, you’ll work closely with our Service Desk, NOC, Client Solutions, and Professional Services teams…
Added 6 hours ago
YU
Prospect Analyst
York University
Toronto, ON
- Full-time
…research, and community service. Under the direction of the Director, Prospect Research & Analytics, the Prospect Analyst supports prospect research and analytics, prospect identification…
Added 6 hours ago
MR
Director, Facilities Operations
Mount Royal University
Calgary, AB
- Full-time
Conduct regular assessments of current facilities and recommend improvements and upgrades to enhance functionality and user experience.
Added 8 hours ago
CD
Director of Information Technology
Cressey Development Group
Vancouver, BC
- $140,000 to $160,000 CAD / year
- Full-time
The IT Director reports directly to the Chief Financial Officer and own Cressey's technology stack end to end, from the ERP platform and other business applications to infrastructure,…
Added 8 hours ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
…technology, and connect audiences around the world to The IMAX…
Added 8 hours ago
Director, Senior Product Manager, Global Capital Markets (GCM) Transformation - Toronto, ON
Scotiabank
Toronto, ON
Director, Senior Product Manager, Global Capital Markets (GCM) Transformation – Toronto, ON
Added 9 hours ago
Health Care Consultant (Home and Continuing Care)
Department of Seniors
St. John's, NL
3. Experience in health and community service delivery
Added 9 hours ago
Senior Manager Financial Reporting
Rogers Communications
Toronto, ON
Reporting into the Director, Internal Reporting, the Senior Manager plays an important role in driving key stakeholder information within Rogers. This is a 12 month contract position.
Added 9 hours ago
E
Senior Analyst, Treasury & Tax Operations
EDB
Canada
- Full-time
We are seeking a Senior Analyst, Treasury & Tax Operations to join our team at EDB, reporting directly to the Senior Director, Global Controller. In this hands-on role, you will run the…
Added 10 hours ago
Director Infrastructure & Cybersecurity
FortisAlberta
Calgary, AB
Reporting to the Vice President, Customer and Information Services, the Director, IT Infrastructure and Cybersecurity provides enterprise leadership for the strategy, delivery, security,…
Added 10 hours ago
MU
Senior Functional Business Analyst
McGill University
Sherbrooke, QC
- Full-time
Manage the Focus Group for the functional area by facilitating user sessions, gathering feedback, and prioritizing enhancement requests from the university community.
Added 11 hours ago
GT
Associate Director, Software Engineering
Greater Toronto Airports Authority
Toronto, ON
- Full-time
…do and striving for the most uplifting, safe and efficient experience for our passengers – all while championing the prosperity of our people, the community we call home, and our aviation…
Added 12 hours ago
FA
Business Analyst
Facility Association
Toronto, ON
- $95,000 to $116,000 CAD / year
- Full-time
Experience producing traceable business and functional requirements, including user stories.
Added 12 hours ago
TS
26-63 Product Leader, Growth (18 Months)
Technical Safety BC
BC · Various, BC
- Full-time
Reports to: Director, Product Leadership & Growth
Added 12 hours ago
Gameplay Software Engineer - EA SPORTS™ FC
Electronic Arts
Vancouver, BC
The EA SPORTS™ FC Gameplay Team is at the core of the user experience. It is the strength of our franchise and is valued tremendously in the company. We attract passionate team members and…
Added 12 hours ago
ES
Gameplay Software Engineer - EA SPORTS™ FC
EA SPORTS
Vancouver, BC
- Full-time
The EA SPORTS™ FC Gameplay Team is at the core of the user experience. It is the strength of our franchise and is valued tremendously in the company. We attract passionate team members and…
Added 12 hours ago
O
Senior Manager, Data & AI Technology
OLG
Sault Ste. Marie, ON · Toronto, ON · Foster Drive Office
- Full-time
…delivery, platform operations, vendor and licensing relationships, user adoption, roadmap planning, and continuous improvement while developing team capabilities and maximizing the value of…
Added 12 hours ago
TC
Office Manager
The Care Group
BC
- $70,000 to $80,000 CAD / year
- Full-time
…administrative duties as assigned. Reporting is direct to the Executive…
Added 12 hours ago
D365 CE, Lead Consultant
HSO Group B.V.
Toronto, ON
You must understand, and be able to demonstrate experience working on, large enterprise accounts where there are interdependencies between departments, competing priorities, extensive…
Added 12 hours ago
Senior Product Acceleration Specialist - Auth0
Okta
Toronto, ON
Experience: 6+ years in a customer-facing technical field role within a Go-To-Market (GTM) organization (e.g., Pre-Sales/Sales Engineering, Professional Services, Solutions Architecture,…
Added 13 hours ago
YU
Social Media and Digital Specialist
York University
Toronto, ON
- Contract
Reporting to the Director, Strategic Enrolment and Marketing, the Social Media and Digital Specialist plays a key role in achieving the Faculty of Health's (FoH) communications, marketing…

Northern Computer Inc

Security Operations Center (SOC) Analyst

Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Why this role matters

Our clients trust us to keep them secure and productive. As a SOC Analyst, you’ll monitor and remediate security alerts across multiple client environments, respond to cyber incidents, escalate effectively, and close the loop with clear documentation and Security RCAs. Reporting to the Director of Central Services, you’ll work closely with our Service Desk, NOC, Client Solutions, and Professional Services teams to uphold our security baseline, improve response processes, and reduce recurring support needs through proactive remediation and automation.

What You’ll Do

Remediate, monitor and triage alerts: Monitor the Security Queue, CW Automate, and security mailboxes. Classify and remediate general alerts, confirm business impact, create and assign tickets when required, escalate complex or critical alerts according to established procedures, and document every response and resolution in the ticketing system.
CVE and vulnerability intake: Review security forums, message boards, community pages, and vendor press pages for imminent threats. Triage CVE vulnerability notifications by creating tickets and assigning them to NOC Analysts when necessary.
Incident response: Identify the severity of each cyber incident, remediate standard incidents, and escalate major incidents to Expert Analysts according to the escalation process. During a major incident, provide support and guidance to the Tech Lead and Communicator. Complete a Security RCA for every standard and major cyber incident.
Security tooling, standards and baselines: Help develop and regularly evaluate the Security Baseline for Northern Computer and all managed clients. Maintain efficient baseline auditing processes and security-product SOPs, complete semi-annual top-to-bottom security audits and remediate baseline issues, support security-tool deployments, and complete 60-day security check-ups following security projects.
Security change coordination: Communicate security changes internally and collaborate with other departments to manage those changes effectively. Keep relevant documentation, calendars, and ticket notes current in real time, and promptly communicate schedule conflicts or outstanding work.
Internal Cybersecurity support: Provide input to the Client Solutions and Professional Services teams to ensure that security standards and the Security Baseline are upheld. Support client security meetings by providing cybersecurity reports when required.
Cross-team collaboration: Work closely with the Service Desk and NOC, communicate issues and scheduling conflicts promptly, and collaborate with other departments during wider incidents and security changes.
Automation and continuous improvement: Find and use efficient or automated methods for recurring work, automate alert resolution whenever practical, and proactively reduce, simplify, or eliminate end-user support requests.
Additional company support: As requested by the Director of Central Services, assist the Service Desk, support internal IT operations, and participate in project-based security work. Provide after-hours and on-call support as scheduled.

What You Bring

Experienced MSP NOC/SOC professional: 3+ years of experience working in a NOC, SOC, or closely related security operations role within a managed service provider environment, with demonstrated experience triaging alerts across multiple client environments, responding to incidents, documenting outcomes, and escalating effectively.
Tool awareness: Familiarity with EDR/AV, phishing simulators, basic SIEM concepts, and ticketing workflows (e.g., ConnectWise Manage/Automate).
Methodical triage: Comfort applying priority rules, confirming impact, and escalating on time - under pressure and in afterhours rotations when needed.
Documentation discipline: Clear ticket notes and postincident writeups; curiosity to turn fixes into repeatable standards.
Education and professional development: A cybersecurity certificate, or a college or university certificate, diploma, or degree in cybersecurity or a related field, is preferred. You stay current on relevant threats, trends, tools, and security products.
Experienced with Microsoft 365 security controls, identity hygiene (MFA/conditional access), and email compromise playbooks

Nice-to-haves

Basic scripting or workflow-automation experience, such as PowerShell or Rewst
Hold or be working towards relevant industry certifications, such as CompTIA Security+, ISC2, or Microsoft security certifications

What success looks like: You keep security-tool deployments and configurations aligned with standards, leave no alerts unactioned, resolve assigned cybersecurity alerts and Service Desk security tickets, support security-tool deployments, participate in client security meetings, and create automation that saves the team measurable time.

Location, Schedule & flexibility

This role is based in our Edmonton office and follows a hybrid work arrangement that combines in-office and work-from-home days. It also participates in scheduled after-hours and on-call rotations and occasional client maintenance windows.

What We Offer

Hybrid work arrangement, combining in-office and work-from-home-days. Extended health and dental coverage, life and disability insurance, Health & Wellness Spending Accounts, virtual healthcare, Employee & Family Assistance Program, and a Group Retirement Savings Plan.

Apply About employer

More about this job

Responsibilities

Monitor, triage, and remediate security alerts across client environments; respond to incidents, escalate major events, and document resolutions and root cause analyses. Maintain security baselines and tooling, coordinate security changes, support client and internal teams, and automate recurring work to improve response efficiency.

Requirements

Requires at least three years of experience in a NOC, SOC, or related security operations role in a managed service provider environment, including alert triage, incident response, documentation, and escalation. Familiarity with EDR/AV, basic SIEM concepts, ticketing workflows, Microsoft 365 security controls, and identity hygiene is expected; cybersecurity education or certification is preferred.

Skills

Security Alert Monitoring and Triage
Incident Response
Vulnerability Management
Security Baseline Auditing
Security Documentation
Security Root Cause Analysis
Escalation Management
Microsoft 365 Security
Identity and Access Management
Multi-Factor Authentication
Conditional Access
Endpoint Detection and Response
Security Information and Event Management
PowerShell
Workflow Automation
Cross-Team Collaboration

Benefits

Hybrid Work Arrangement
Extended Health Coverage
Dental Coverage
Life Insurance
Disability Insurance
Health and Wellness Spending Accounts
Virtual Healthcare
Employee and Family Assistance Program
Group Retirement Savings Plan

Visa sponsorship

Not detected in the job text

Keywords

Security Operations Center
SOC
NOC
Managed Service Provider
Security Alert Triage
Cyber Incident Response
CVE
Vulnerability Management
Security Baseline
Security Audits
Security Root Cause Analysis
EDR
Antivirus
SIEM
ConnectWise Manage
ConnectWise Automate
Microsoft 365 Security
Multi-Factor Authentication
Conditional Access
Email Compromise Playbooks
PowerShell
Rewst
CompTIA Security+
ISC2
Security Tool Deployment
Ticketing Workflows
Automation
After-Hours Support
On-Call Support

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