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Added 12 mins ago
T
District Vice President, New Brunswick
TD
Moncton, NB
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 12 mins ago
D
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Added 12 mins ago
CG
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Calgary, AB · Edmonton, AB
The Sales & Service Representative (SSR) is responsible for the end-to-end delivery of Integrated Customer Solutions (ICS) at assigned customer sites. Operating across multiple customer…
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AW
Privacy Operations Specialist
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Remote, Canada
- $100,000 to $110,000 CAD / year
- Full-time
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Added 12 mins ago
AW
Privacy Operations Specialist
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Remote, Canada
- $100,000 to $110,000 CAD / year
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Added 12 mins ago
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…preparation and cooking of food as required for the patient/client menu. The Cook I follows quantity recipes ensuring menu choices produced meet quality standards. The Cook I is responsible…
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RV
Addictions Counsellor
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- Temporary
…background, culture, skills, perspectives, and experiences that are representative of our current and evolving population. We are passionate about fostering a workplace where all people…
Added 12 mins ago
A
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Added 12 mins ago
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Vice President Operations Development
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Kingston, ON
- $140,000 to $165,000 CAD / year
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Our client, an established real estate investment & development firm, has a rare, high-autonomy executive leadership and succession opportunity for an entrepreneurial engineer or senior…
Added 43 mins ago
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Administration & Yardi Operations Team Lead (Condominium)
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…a new direction focused on accountability, efficiency, and client…
Added 43 mins ago
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- Full-time
…solutions to meet their financial goals. You work closely with a client base consisting of young people and individual members. Interpersonal savvy is therefore essential. You drive results…
Added 1 hour ago
NC
Member Associate
Northern Credit Union
Chapleau, ON
- Full-time
…process by managing and submitting documentation, maintaining client records, and ensuring compliance with internal and regulatory requirements. This role serves as a key liaison between…
Added 1 hour ago
NC
Member Associate
Northern Credit Union
Wawa, ON
- Full-time
…process by managing and submitting documentation, maintaining client records, and ensuring compliance with internal and regulatory requirements. This role serves as a key liaison between…
Added 1 hour ago
WT
Inside Sales Representative
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Toronto, ON · North York, ON
- Full-time
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Added 1 hour ago
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Administrative Office Assistant
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Bedford, NS
- Full-time
Respond to and direct employee and client inquiries, providing timely and professional support.
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Registered Nurse (RN), Families In Recovery Program (FIR) - BC Women’s Hospital & Health Centre
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Vancouver, BC
- Full-time
Observe, monitor, evaluate and document client progress, symptoms, and behavioral changes and performs a variety of health care interventions utilizing nursing skills and medical equipment…
Added 2 hours ago
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Senior Commercial Manager
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Calgary, AB
- $120,000 to $150,000 CAD / year
- Full-time
Our client is an established organization operating within Canada's renewable energy sector, focused on the development and commercialization of large-scale clean energy infrastructure.…
Added 3 hours ago
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- $80,000 to $94,000 CAD / year
- Full-time
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Added 3 hours ago
TI
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Added 3 hours ago
FE
Outside sales representative
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MB · Saint-Laurent, MB
- Full-time
Assess client's needs and resources to recommend the appropriate goods or services
Added 3 hours ago
SC
Customer service representative - financial services
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- Full-time
Added 3 hours ago
J
Outside Sales Representative
JobsMedia.io
Laval, QC
- Full-time
Our client:A well-established company in the industrial tooling sector is seeking a Sales Representative to strengthen its sales and customer relationship management team.
Added 4 hours ago
NB
Banking advisor
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Kamloops, BC
- Full-time
…use your analytical skills in order to offer a people-centric experience for branch…
Added 4 hours ago
NB
Investment Development Specialist
National Bank of Canada
Markham, ON
- Full-time
Carry out prospecting to develop your client base.

Northern Credit Union

Member Associate

Wawa, ON, P0S 1K0, Canada

Starting Wage: $26.86/hour · Full-time

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Job details

Pay: Starting Wage: $26.86/hour
Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Northern Credit Union is a full-service, locally operated financial institution offering personal and commercial banking services along with financial planning expertise to members across our footprint. At Northern, strengthening members and communities through financial care guides every team, every role, and every decision. As a key player in the financial services marketplace of Northern Ontario, we are excited to announce that we are currently seeking a full-time Member Associate in our Wawa market.

The Member Associate plays a vital administrative and customer service role within Northern Credit Union’s branch operations. Working closely with the Member Advisors and Market Manager, the Member Associate supports the end-to-end loan process by managing and submitting documentation, maintaining client records, and ensuring compliance with internal and regulatory requirements. This role serves as a key liaison between clients and the lending team, helping facilitate smooth and timely loan approvals while delivering a high standard of service. The position requires strong attention to detail, excellent organizational skills, and the ability to collaborate effectively in a fast-paced branch environment.

Additional responsibilities include opening personal and business accounts, supporting estate administration processes, assisting with online banking services, processing investments and renewals, promoting and supporting Visa sales, responding to member inquiries, managing the branch email inbox and voicemail, and confirming member appointments.

The Member Associate proactively ensures members receive exceptional service by identifying cross-selling opportunities and referring members to the appropriate sales representative, partner, or alternative delivery channel.

This position is also responsible for performing Member Representative duties as required.

Preferred candidates will possess the following qualifications:

High school diploma or equivalent (post-secondary education in business or finance is considered an asset).
1 to 2 years of experience in a banking or financial services environment preferred.
Strong organizational, administrative, and time management skills.
Basic knowledge of retail loan products and banking procedures.
Moderate proficiency in Microsoft Word, Excel, Outlook, and the use of modern office equipment.
Ability to communicate effectively, both orally and in writing, with members and co-workers in a courteous, professional, and efficient manner.
Ability to maintain confidentiality, accuracy, and attention to detail while working under pressure.

Employee Perks & Benefits:

Comprehensive benefits package
Pension plan
Exclusive staff rates on a variety of products and services
Professional development and learning opportunities
Opportunities to give back through our Do Some Good Employee Volunteer Program
Employee Win/Win Program supporting local charitable organization

Starting Wage: $26.86/hour

Deadline for applications: November 12, 2026

We thank all applicants – however only those selected for an interview will be contacted.

Northern Credit Union is an equal opportunity employer and committed to providing an accessible recruitment process for all candidates. We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process. If you require accommodations at any stage of the application or interview process, please contact the Human Resources Department.

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More about this job

Responsibilities

The Member Associate provides administrative and customer service support for branch operations, including managing loan documentation and client records. They also assist with account openings, investment renewals, and identifying cross-selling opportunities to ensure high-quality member service.

Requirements

Candidates should have a high school diploma or equivalent, with post-secondary education in business or finance considered an asset. Preferred applicants possess 1 to 2 years of experience in a financial services environment and demonstrate strong organizational and communication skills.

Skills

Customer service
Administrative support
Loan processing
Client record management
Regulatory compliance
Account opening
Estate administration
Online banking support
Investment processing
Visa sales
Cross-selling
Time management
Microsoft Word
Microsoft Excel
Microsoft Outlook
Communication

Benefits

Pension plan
Exclusive staff rates on products and services
Professional development and learning opportunities
Employee volunteer program
Employee win/win program

Visa sponsorship

Not detected in the job text

Keywords

Financial services
Banking
Loan products
Retail banking
Administrative
Customer service
Compliance
Microsoft Office
Investment
Estate administration
Cross-selling
Branch operations
Financial planning
Documentation
Time management
Professional communication

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