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Added 14 mins ago
Senior Operations Manager, Home Safety
Opendoor
Toronto, ON
Opendoor uses data, technology and AI to make buying and selling a home simple. As Senior Operations Manager, you’ll lead our Home Safety team to protect people and vacant homes across our…
Added 14 mins ago
O
Anti-Money Laundering (AML) Student
OLG
Sault Ste. Marie, ON · Toronto, ON · Foster Drive Office
- Full-time
Currently enrolled in a post-secondary degree program in Finance, Law, Criminology, Business Administration, or a related field is preferred.
Added 14 mins ago
WG
General Manager - Farm
Westbow Group of Companies
Victoria, BC
- Full-time
The General Manager is responsible for the overall performance of Farm to Garden Organics. This role leads the business by balancing financial performance, operational excellence, business…
Added 14 mins ago
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Business Banking Associate
TD
Toronto, ON
- Full-time
Your first 6 months will include on-site coaching in one of our commercial units, as well as a structured training program before moving up to become an Analyst on a team with a…
Added 14 mins ago
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Full-Stack Architect
TD
Toronto, ON
- Full-time
Meaningful work is fueled by meaningful performance and career development conversations with your manager.
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Senior Project Manager, IT
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Toronto, ON
- Full-time
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Product Manager - Simplii Financial
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The Product team at Simplii Financial builds simple, intuitive experiences that put our clients first. As a Product Manager, you'll be embedded in a squad where you'll contribute to…
Added 14 mins ago
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Strategic Partnerships Manager Co-op
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…offerings and create better experiences for our clients. As a Manager, Cards Partnerships, you'll support the development and execution of partnership strategies that drive client…
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Bruce Power
Bruce Power
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…challenging and impactful nuclear projects like our Life Extension Program and medical isotope production. Ongoing training and development are part of every job, offering constant growth…
Added 29 mins ago
Assistant Manager - Guelph / Waterloo / Owen Sound Area (Future Opportunities)
Scotiabank
Hamilton, ON
Employee Referral Program – Potential Reward: $2,000.00
Added 29 mins ago
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- Full-time
…alongside a District Vice President and a Business Development Manager. Your mission? Help drive sales growth and build strong advisor…
Added 29 mins ago
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Specialist, Information Control Centre
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- Full-time
Reporting into the General Manager / Deputy GM / GM Operations
Added 29 mins ago
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Category Manager, Raw Materials
Galderma
Baie-D'Urfé, QC
- Full-time
Added 29 mins ago
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Finance Project Manager
KYYBA Inc
Montreal, QC
- Contract
…and strategic initiatives. The team also manages the Digital program for Finance, which aims at creating efficiencies and reducing operational risks across all F&T…
Added 29 mins ago
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Project Manager/Estimator
Philson Ltd.
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- Full-time
Philson Ltd, a leading Heavy Civil Contractor located in the Fredericton Region is seeking the right candidate to join our team as an Project Manager/Estimator.
Added 29 mins ago
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Graduate Program Canada - M/F
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Mississauga, ON
- Full-time
The objective of the Graduate Program is to offer young talents an experience within the Group in order to acquire the professional skills necessary to become a manager within Newrest.
Added 44 mins ago
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Mississauga, ON
- $50,000 to $53,000 CAD / year
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Develop goals with Manager that are clearly defined, measurable and achievable, and align them to business unit and strategic priorities for Meridian
Added 44 mins ago
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Added 59 mins ago
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Added 59 mins ago
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Added 59 mins ago
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Human Resource Information System Manager
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BC · Fraser Valley, BC
- $90,000 to $125,000 CAD / year
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…insights, and driving process improvements? Our client is seeking a Manager, HRIS & Technology to take ownership of its HR technology ecosystem, strengthen systems integration, and support…
Added 59 mins ago
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Added 1 hour ago
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Client Advisor Intern
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- Part-time
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Added 1 hour ago
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Manager NAV Production
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- Full-time
Degree or diploma in an Accounting or Finance related field

Northern Credit Union

Member Associate

Chapleau, ON, P0M 1K0, Canada

Starting Wage: $26.86/hour · Full-time

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Job details

Pay: Starting Wage: $26.86/hour
Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Northern Credit Union is a full-service, locally operated financial institution offering personal and commercial banking services along with financial planning expertise to members across our footprint. At Northern, strengthening members and communities through financial care guides every team, every role, and every decision. As a key player in the financial services marketplace of Northern Ontario, we are excited to announce that we are currently seeking a full-time Member Associate in our Chapleau market.

The Member Associate plays a vital administrative and customer service role within Northern Credit Union’s branch operations. Working closely with the Member Advisors and Market Manager, the Member Associate supports the end-to-end loan process by managing and submitting documentation, maintaining client records, and ensuring compliance with internal and regulatory requirements. This role serves as a key liaison between clients and the lending team, helping facilitate smooth and timely loan approvals while delivering a high standard of service. The position requires strong attention to detail, excellent organizational skills, and the ability to collaborate effectively in a fast-paced branch environment.

Additional responsibilities include opening personal and business accounts, supporting estate administration processes, assisting with online banking services, processing investments and renewals, promoting and supporting Visa sales, responding to member inquiries, managing the branch email inbox and voicemail, and confirming member appointments.

The Member Associate proactively ensures members receive exceptional service by identifying cross-selling opportunities and referring members to the appropriate sales representative, partner, or alternative delivery channel.

This position is also responsible for performing Member Representative duties as required.

Preferred candidates will possess the following qualifications:

High school diploma or equivalent (post-secondary education in business or finance is considered an asset).
1 to 2 years of experience in a banking or financial services environment preferred.
Strong organizational, administrative, and time management skills.
Basic knowledge of retail loan products and banking procedures.
Moderate proficiency in Microsoft Word, Excel, Outlook, and the use of modern office equipment.
Ability to communicate effectively, both orally and in writing, with members and co-workers in a courteous, professional, and efficient manner.
Ability to maintain confidentiality, accuracy, and attention to detail while working under pressure.

Employee Perks & Benefits:

Comprehensive benefits package
Pension plan
Exclusive staff rates on a variety of products and services
Professional development and learning opportunities
Opportunities to give back through our Do Some Good Employee Volunteer Program
Employee Win/Win Program supporting local charitable organization

Starting Wage: $26.86/hour

Deadline for applications: November 12, 2026

We thank all applicants – however only those selected for an interview will be contacted.

Northern Credit Union is an equal opportunity employer and committed to providing an accessible recruitment process for all candidates. We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process. If you require accommodations at any stage of the application or interview process, please contact the Human Resources Department.

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More about this job

Responsibilities

The Member Associate supports branch operations by managing loan documentation, maintaining client records, and ensuring regulatory compliance. They also assist members with account services, investments, and cross-selling opportunities to ensure high-quality service.

Requirements

Candidates should have a high school diploma or equivalent, with post-secondary education in business or finance considered an asset. One to two years of experience in a banking or financial services environment is preferred, along with strong administrative and organizational skills.

Skills

Customer service
Administrative support
Loan processing
Client records management
Regulatory compliance
Account opening
Estate administration
Investment processing
Visa sales
Cross-selling
Time management
Microsoft Word
Microsoft Excel
Microsoft Outlook
Communication
Attention to detail

Benefits

Pension plan
Exclusive staff rates on products and services
Professional development and learning opportunities
Do Some Good Employee Volunteer Program
Employee Win/Win Program

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Loan products
Retail banking
Administrative
Customer service
Compliance
Microsoft Office
Investments
Visa
Estate administration
Branch operations
Financial planning
Cross-selling
Time management
Professionalism
Data accuracy

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