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Added 13 mins ago
T
Account Manager II
TD
Barrie, ON
- Full-time
Interpret and analyze customer financial statements with credit acumen
Added 13 mins ago
C
Senior Private Banking Associate
CIBC
Thornhill, ON
- Full-time
Client Service – Review client portfolios and financial needs from a holistic perspective and identify opportunities to broaden the client’s suite of products and services. Meet regularly…
Added 13 mins ago
CG
Associate, Financial Planning
Canaccord Genuity Group Inc.
Edmonton, AB
- Full-time
Canaccord Genuity (CG) is a leading independent full-service financial services firm, with operations in two principal segments of the securities industry: wealth management and capital…
Added 13 mins ago
B
Personal Banking Associate
BMO
Victoria, BC
- Full-time
…Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through…
Added 13 mins ago
Customer Experience Associate - Montgomery Place (30 hours/week) (15 month contract)
Scotiabank
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As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 13 mins ago
Customer Experience Associate - Corner Brook Plaza, Newfoundland (18.75 Hours/ Week)
Scotiabank
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Added 13 mins ago
MD
Security Technology Specialist - ITS3
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…of experience; a bachelor’s degree for one (1) year; and an associate’s degree for six (6)…
Added 13 mins ago
MD
Security Operational Analyst - ITS4
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Saint-Paul, NB · St.-Paul, NB
- Full-time
…of experience; a bachelor’s degree for one (1) year; and an associate’s degree for six (6)…
Added 43 mins ago
FT
Artificial Intelligence Engineer
Fortiv Technical Inc.
Toronto, ON · Greater Toronto Area, Canada
- Other
A leading financial services institution is growing its AI practice and is looking for an AI Engineer to design, build and run production AI solutions on Azure and Databricks. You will take…
Added 43 mins ago
SJ
Associate Brand Manager
So Jobs
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- $78,300 to $102,300 CAD / year
- Full-time
Senior Analyst, Brand Revenue Growth Management (RGM) / Associate Manager, Brand Revenue Growth Management (RGM)
Added 44 mins ago
T
Customer Experience Associate
TD
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- Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…
Added 59 mins ago
Associate, Strategic Finance
Peak Power Inc
Toronto, ON
This Associate, Strategic Finance role will report to the VP, Strategic Finance. This high-visibility role requires interfacing with internal teams, our developer, and financing partners…
Added 1 hour ago
GW
Associate Lawyer - Commercial Litigation
Gowling WLG
Calgary, AB
- Full-time
Gowling WLG’s Calgary office is currently seeking a motivated Associate Lawyer with 4-6 years of commercial litigation experience to join its dynamic Commercial Litigation Practice Group.…
Added 1 hour ago
R&
L&D Designer/Developer IV
Robertson & Company Ltd.
Toronto, ON
- Contract
Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management,…
Added 1 hour ago
B
Software Engineer I
Beanfield
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
Certified Associate in Python Programming (PCAP) or similar
Added 1 hour ago
GW
IP Assistant -Level II
Gowling WLG
Ottawa, ON
- $50,000 to $60,000 CAD / year
- Full-time
Coordinating and communicating updates with the Accounting department i.e. changing clients, processing foreign associate invoices and submitting disbursements.
Added 1 hour ago
Associate Director, Portfolio Governance and Value Realization
Canadian Blood Services
Ottawa, ON · Toronto, ON
Canadian Blood Services is seeking a Regular Full-Time Associate Director, Portfolio Governance and Value Realization to join our Enterprise Portfolio, Program and Project Management Office…
Added 1 hour ago
NC
Member Associate
Northern Credit Union
Chapleau, ON
- Full-time
Northern Credit Union is a full-service, locally operated financial institution offering personal and commercial banking services along with financial planning expertise to members across…
Added 1 hour ago
NC
Member Associate
Northern Credit Union
Wawa, ON
- Full-time
Northern Credit Union is a full-service, locally operated financial institution offering personal and commercial banking services along with financial planning expertise to members across…
Added 1 hour ago
R
Associate Operations Representative - Currency Processing
RBC
Calgary, AB
- Part-time
Added 1 hour ago
SS
Personal Support Worker Temporary Part Time Float 12:00pm - 08:00 pm
Sienna Senior Living
Brantford, ON
- Part-time
Reporting to an Associate Director of Care, the Personal Support Worker is a critical role within our communities as it impacts the lives of residents.
Added 2 hours ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
St. John's, NL
- Full-time
Does not process any financial transactions with no budget responsibilities.
Added 3 hours ago
FE
Sales associate - retail
Franklin Empire Inc.
Sherbrooke, QC
- Full-time
Added 3 hours ago
FE
Sales associate - retail
Franklin Empire Inc.
Trois-Rivières, QC
- Full-time
Added 3 hours ago
FR
US Corporates - Credit Analyst, Associate Director - Retail & Consumer - Toronto
Fitch Ratings
Toronto, ON
- Full-time
US Corporates – Credit Analyst, Associate Director – Retail & Consumer

Northern Credit Union

Member Associate

Chapleau, ON, P0M 1K0, Canada

Starting Wage: $26.86/hour · Full-time

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Job details

Pay: Starting Wage: $26.86/hour
Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Northern Credit Union is a full-service, locally operated financial institution offering personal and commercial banking services along with financial planning expertise to members across our footprint. At Northern, strengthening members and communities through financial care guides every team, every role, and every decision. As a key player in the financial services marketplace of Northern Ontario, we are excited to announce that we are currently seeking a full-time Member Associate in our Chapleau market.

The Member Associate plays a vital administrative and customer service role within Northern Credit Union’s branch operations. Working closely with the Member Advisors and Market Manager, the Member Associate supports the end-to-end loan process by managing and submitting documentation, maintaining client records, and ensuring compliance with internal and regulatory requirements. This role serves as a key liaison between clients and the lending team, helping facilitate smooth and timely loan approvals while delivering a high standard of service. The position requires strong attention to detail, excellent organizational skills, and the ability to collaborate effectively in a fast-paced branch environment.

Additional responsibilities include opening personal and business accounts, supporting estate administration processes, assisting with online banking services, processing investments and renewals, promoting and supporting Visa sales, responding to member inquiries, managing the branch email inbox and voicemail, and confirming member appointments.

The Member Associate proactively ensures members receive exceptional service by identifying cross-selling opportunities and referring members to the appropriate sales representative, partner, or alternative delivery channel.

This position is also responsible for performing Member Representative duties as required.

Preferred candidates will possess the following qualifications:

High school diploma or equivalent (post-secondary education in business or finance is considered an asset).
1 to 2 years of experience in a banking or financial services environment preferred.
Strong organizational, administrative, and time management skills.
Basic knowledge of retail loan products and banking procedures.
Moderate proficiency in Microsoft Word, Excel, Outlook, and the use of modern office equipment.
Ability to communicate effectively, both orally and in writing, with members and co-workers in a courteous, professional, and efficient manner.
Ability to maintain confidentiality, accuracy, and attention to detail while working under pressure.

Employee Perks & Benefits:

Comprehensive benefits package
Pension plan
Exclusive staff rates on a variety of products and services
Professional development and learning opportunities
Opportunities to give back through our Do Some Good Employee Volunteer Program
Employee Win/Win Program supporting local charitable organization

Starting Wage: $26.86/hour

Deadline for applications: November 12, 2026

We thank all applicants – however only those selected for an interview will be contacted.

Northern Credit Union is an equal opportunity employer and committed to providing an accessible recruitment process for all candidates. We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process. If you require accommodations at any stage of the application or interview process, please contact the Human Resources Department.

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More about this job

Responsibilities

The Member Associate supports branch operations by managing loan documentation, maintaining client records, and ensuring regulatory compliance. They also assist members with account services, investments, and cross-selling opportunities to ensure high-quality service.

Requirements

Candidates should have a high school diploma or equivalent, with post-secondary education in business or finance considered an asset. One to two years of experience in a banking or financial services environment is preferred, along with strong administrative and organizational skills.

Skills

Customer service
Administrative support
Loan processing
Client records management
Regulatory compliance
Account opening
Estate administration
Investment processing
Visa sales
Cross-selling
Time management
Microsoft Word
Microsoft Excel
Microsoft Outlook
Communication
Attention to detail

Benefits

Pension plan
Exclusive staff rates on products and services
Professional development and learning opportunities
Do Some Good Employee Volunteer Program
Employee Win/Win Program

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Loan products
Retail banking
Administrative
Customer service
Compliance
Microsoft Office
Investments
Visa
Estate administration
Branch operations
Financial planning
Cross-selling
Time management
Professionalism
Data accuracy

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