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Added 2 days ago
T
Associate Vice President, Small Business Banking, Data and Analytics, Insights & Artificial Intelligence
TD
Toronto, ON
- Full-time
…relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all…
Added 2 days ago
RB
Relationship Manager, Business Markets
Royal Bank of Canada
Toronto, ON
- Full-time
Acquire, grow and deepen client relationships through delivery of value-added, tailored financial advice to meet their needs
Added 2 days ago
R
Relationship Manager, Business Markets
RBC
Toronto, ON
- Full-time
Acquire, grow and deepen client relationships through delivery of value-added, tailored financial advice to meet their needs
Added 3 days ago
Associate Team Lead - Peterborough Kawartha Centre, Peterborough , Ontario
Scotiabank
Peterborough, ON
Working knowledge of products and services provided by the Bank’s specialized sales forces and other delivery channels, such as Wealth Management, Retail Advisors, and Commercial Banking.
Added 3 days ago
R
Relationship Manager, Business Markets- EN
RBC
Montreal, QC
- Full-time
Acquire, grow and deepen client relationships through delivery of value-added, tailored financial advice to meet their needs
Added 3 days ago
R
Relationship Manager, Business Markets- EN
RBC
Montreal, QC
- Full-time
Acquire, grow and deepen client relationships through delivery of value-added, tailored financial advice to meet their needs
Added 3 days ago
R
Relationship Manager, Business Markets- EN
RBC
Montreal, QC
- Full-time
Acquire, grow and deepen client relationships through delivery of value-added, tailored financial advice to meet their needs
Added 3 days ago
RB
Relationship Manager, Business Markets
Royal Bank of Canada
Montreal, QC
- Full-time
Acquire, grow and deepen client relationships through delivery of value-added, tailored financial advice to meet their needs
Added 3 days ago
R
Relationship Manager, Business Markets
RBC
Montreal, QC
- Full-time
Acquire, grow and deepen client relationships through delivery of value-added, tailored financial advice to meet their needs
Added 3 days ago
Senior Analyst, Client Onboarding, Global Banking & Markets (GWO)
Scotiabank
Toronto, ON
A sound understanding of global banking and capital markets business is desired, as is a client-centric approach to the role. The incumbent should have broad knowledge of the end-to-end…
Added 4 days ago
T
AVP Finance, RESL, Operations, & COO
TD
Toronto, ON
- Full-time
Reporting to the Vice President, Finance & CFO, Canadian Personal & Small Business Banking (CPSB), the Associate Vice President leads Finance support for Real Estate Secured Lending (RESL),…
Added 4 days ago
Manager, Associate Private Bankers
Scotiabank
Vancouver, BC
As a leader of an Associate Private Banking team the incumbent contributes to the Private Banking’s success through leading the delivery of sound advice and administration of the Private…
Added 5 days ago
NC
Member Associate (Temporary)
Northern Credit Union
Pembroke, ON
- Full-time
Northern Credit Union is a full-service, locally operated financial institution offering personal and commercial banking services along with financial planning expertise to members across…
Added 6 days ago
RB
Lead Automation Engineer
Royal Bank of Canada
Toronto, ON
- Full-time
Establish governance models for automation and AI delivery
Added 6 days ago
ScotiaMcLeod Senior Financial Planning Associate
Scotiabank
White Rock, BC
Experience in Total Wealth Planning engagement from client discovery, plan preparation to presentation delivery
Added 6 days ago
NC
Member Associate
Northern Credit Union
Barry's Bay, ON
- Full-time
Northern Credit Union is a full-service, locally operated financial institution offering personal and commercial banking services along with financial planning expertise to members across…
Added 9 days ago
PC
Senior Associate, Financial Services, Digital Banking Operations, Consulting
Pwc Canada
Toronto, ON
- Full-time
Support and lead delivery of client projects from project scoping to conclusion, while exceeding client expectations
Added 10 days ago
RB
Relationship Manager, Business Market
Royal Bank of Canada
Ottawa, ON
- Full-time
Acquire, grow and deepen client relationships through delivery of value-added, tailored financial advice to meet their needs
Added 10 days ago
Tax Officer, Scotiatrust - Vancouver, BC
Scotiabank
Vancouver, BC
…range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 10 days ago
R
Relationship Manager, Business Market
RBC
Ottawa, ON
- Full-time
Acquire, grow and deepen client relationships through delivery of value-added, tailored financial advice to meet their needs
Added 10 days ago
B
Client Delivery Associate
BMO
Pickering, ON · Toronto, ON · FCP
- Full-time
Provides daily operational service support and ensures the delivery of exceptional client experiences. Resolves client problems in a prompt and effective manner, while ensuring that…
Added 11 days ago
T
Associate Vice President, Agentic Software Development
TD
Toronto, ON
- Full-time
…engineering, translating enterprise strategy into funded plans, delivery commitments and sustained operating…
Added 11 days ago
T
Associate Vice President, Agentic Software Development
TD
Toronto, ON
- Full-time
…engineering, translating enterprise strategy into funded plans, delivery commitments and sustained operating…
Added 11 days ago
NB
Associate, Execution, National Client Group
National Bank of Canada
Toronto, ON
- Full-time
A career as an Associate, Execution at the Ontario National Client Group team at National Bank means being part of a winning team. Financial professionals working together to be the best at…
Added 11 days ago
R&
L&D Designer/Developer IV
Robertson & Company Ltd.
Toronto, ON
- Contract
Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management,…

Northern Credit Union

Member Associate (Temporary)

Pembroke, ON, K8A 6L1, Canada

Starting Wage: $26.86/hour · Full-time

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Job details

Pay: Starting Wage: $26.86/hour
Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Northern Credit Union is a full-service, locally operated financial institution offering personal and commercial banking services along with financial planning expertise to members across our footprint. At Northern, strengthening members and communities through financial care guides every team, every role, and every decision. As a key player in the financial services marketplace of Northern Ontario, we are excited to announce that we are currently seeking a temporary, full-time, Member Associate in our Pembroke Market.

The Member Associate plays a vital administrative and customer service role within Northern Credit Union’s branch operations. Working closely with the Member Advisors and Market Manager, the Member Associate supports the end-to-end loan process by managing and submitting documentation, maintaining client records, and ensuring compliance with internal and regulatory requirements. This role serves as a key liaison between clients and the lending team, helping facilitate smooth and timely loan approvals while delivering a high standard of service. The position requires strong attention to detail, excellent organizational skills, and the ability to collaborate effectively in a fast-paced branch environment.

Additional responsibilities include opening personal and business accounts, supporting estate administration processes, assisting with online banking services, processing investments and renewals, promoting and supporting Visa sales, responding to member inquiries, managing the branch email inbox and voicemail, and confirming member appointments.

The Member Associate proactively ensures members receive exceptional service by identifying cross-selling opportunities and referring members to the appropriate sales representative, partner, or alternative delivery channel.

This position is also responsible for performing Member Representative duties as required.

Preferred candidates will possess the following qualifications:

High school diploma or equivalent (post-secondary education in business or finance is considered an asset).
1 to 2 years of experience in a banking or financial services environment preferred.
Strong organizational, administrative, and time management skills.
Basic knowledge of retail loan products and banking procedures.
Moderate proficiency in Microsoft Word, Excel, Outlook, and the use of modern office equipment.
Ability to communicate effectively, both orally and in writing, with members and co-workers in a courteous, professional, and efficient manner.
Ability to maintain confidentiality, accuracy, and attention to detail while working under pressure.

Employee Perks & Benefits:

Exclusive staff rates on a variety of products and services
Professional development and learning opportunities
Opportunities to give back through our Do Some Good Employee Volunteer Program
Employee Win/Win Program supporting local charitable organization

Starting Wage: $26.86/hour

Deadline for applications: November 17, 2026

We thank all applicants – however only those selected for an interview will be contacted.

Northern Credit Union is an equal opportunity employer and committed to providing an accessible recruitment process for all candidates. We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process. If you require accommodations at any stage of the application or interview process, please contact the Human Resources Department.

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More about this job

Responsibilities

The Member Associate provides administrative and customer service support by managing loan documentation, maintaining client records, and ensuring regulatory compliance. They also facilitate account openings, process investments, and identify cross-selling opportunities to support branch operations.

Requirements

Candidates should have a high school diploma, with post-secondary education in business or finance considered an asset. One to two years of experience in a banking or financial services environment is preferred, along with strong organizational and communication skills.

Skills

Customer service
Administrative support
Loan processing
Documentation management
Record keeping
Regulatory compliance
Account opening
Estate administration
Online banking support
Investment processing
Visa sales
Cross-selling
Microsoft Word
Microsoft Excel
Microsoft Outlook
Time management

Benefits

Exclusive staff rates on products and services
Professional development and learning opportunities
Employee volunteer program
Charitable support program

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Loan products
Retail banking
Administrative
Customer service
Compliance
Documentation
Microsoft Office
Account management
Investments
Visa sales
Branch operations
Financial planning
Professional development

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