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Gestionnaire des opérations éoliennes - Dégélis, QC (Degelis, Quebec, CA, G5T 0C1)
Vestas
Dégelis, QC
- Full-time
As a Wind Site Operations Manager, you will be responsible for the operations of a service site, ensuring optimized performance, safety, and customer satisfaction. In this role, you will…
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KD
Account Manager
Keurig Dr Pepper Canada
Calgary, AB
- $73,900 to $93,500 CAD / year
- Full-time
As a member of our team in a fast-growing global environment, you will be motivated, inspired, and valued. We have built our expertise upon the legacy of several major companies, and today…
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Administrator, Media Solutions (Hybrid/Telework)
Radio-Canada
Toronto, ON
- Full-time
…on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to…
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Financial Services Manager - Mercedes-Benz Surrey
OpenRoad Auto Group
Surrey, BC
- Full-time
…Employers” and “Best Managed Companies”, we are looking for team players who are excited to continually learn, work hard, and take ownership of their…
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Mental Health Clinician (Children's Services)
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- Part-time
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Technical Sales & Market Development Manager – Canada
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Montreal, QC
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Bilingual Fraud Analyst - Cards
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- Full-time
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Account Manager - CAD Software
GoEngineer
Markham, ON
- $55,000 to $120,000 CAD / year
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Technical Co-founder - AI Workforce for Law Firms
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Canada
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Chef Manager
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NH
INTAKE OUTREACH WORKER
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Prince George, BC
- Full-time
…priorities of Northern Health, and under the general supervision of Manager or designate, the Intake/Outreach Worker is responsible for providing harm reduction-based supports, information,…
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Account Representative (Ontario)
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- Full-time
…responding to account concerns and local opportunities. Coordinate service, order and operational resolution with Sales Support, Operations or the Sales Support Manager without becoming the…
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Account Representative (Alberta, British Columbia, Saskatchewan, Manitoba)
PCCA
Calgary, AB
- Full-time
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Account Manager
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Laval, QC · Montreal, QC
- Full-time
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Mechanical Field Engineer
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- Full-time
Coordinate mechanical construction activities from a St. John’s base, reporting to the assigned Project Manager and coordinating daily field priorities with the Site Superintendent.
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GI
Electrical Field Engineer
Green Infrastructure Partners
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- Full-time
Join the Green Infrastructure Partners team, where quality, collaboration, and exceptional service are at the core of everything we do. As one of Canada’s leading construction and…
Added 16 mins ago
F
Technical Co-founder - AI Workforce for Law Firms
FutureSight
Canada
- Full-time
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CG
Tim Horton's Assistant Manager (18 Month Contract)
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Manager, DevSecOps
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Program Officer
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…relationship-focused professional to join our Partnerships and Programs team as a Program…
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Operations and Business Manager
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Added 16 mins ago
CG
Chef Manager
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- Full-time
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Added 16 mins ago
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Technical Sales & Market Development Manager – Canada
Humanify
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- Full-time
A Canadian industry leader founded nearly 40 years ago, our client is a renowned manufacturer in the highly technical HVAC sector, specializing in commercial kitchen ventilation, air…

Northern Credit Union

Member Associate (Temporary)

Pembroke, ON, K8A 6L1, Canada

Starting Wage: $26.86/hour · Full-time

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Job details

Pay: Starting Wage: $26.86/hour
Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Northern Credit Union is a full-service, locally operated financial institution offering personal and commercial banking services along with financial planning expertise to members across our footprint. At Northern, strengthening members and communities through financial care guides every team, every role, and every decision. As a key player in the financial services marketplace of Northern Ontario, we are excited to announce that we are currently seeking a temporary, full-time, Member Associate in our Pembroke Market.

The Member Associate plays a vital administrative and customer service role within Northern Credit Union’s branch operations. Working closely with the Member Advisors and Market Manager, the Member Associate supports the end-to-end loan process by managing and submitting documentation, maintaining client records, and ensuring compliance with internal and regulatory requirements. This role serves as a key liaison between clients and the lending team, helping facilitate smooth and timely loan approvals while delivering a high standard of service. The position requires strong attention to detail, excellent organizational skills, and the ability to collaborate effectively in a fast-paced branch environment.

Additional responsibilities include opening personal and business accounts, supporting estate administration processes, assisting with online banking services, processing investments and renewals, promoting and supporting Visa sales, responding to member inquiries, managing the branch email inbox and voicemail, and confirming member appointments.

The Member Associate proactively ensures members receive exceptional service by identifying cross-selling opportunities and referring members to the appropriate sales representative, partner, or alternative delivery channel.

This position is also responsible for performing Member Representative duties as required.

Preferred candidates will possess the following qualifications:

High school diploma or equivalent (post-secondary education in business or finance is considered an asset).
1 to 2 years of experience in a banking or financial services environment preferred.
Strong organizational, administrative, and time management skills.
Basic knowledge of retail loan products and banking procedures.
Moderate proficiency in Microsoft Word, Excel, Outlook, and the use of modern office equipment.
Ability to communicate effectively, both orally and in writing, with members and co-workers in a courteous, professional, and efficient manner.
Ability to maintain confidentiality, accuracy, and attention to detail while working under pressure.

Employee Perks & Benefits:

Exclusive staff rates on a variety of products and services
Professional development and learning opportunities
Opportunities to give back through our Do Some Good Employee Volunteer Program
Employee Win/Win Program supporting local charitable organization

Starting Wage: $26.86/hour

Deadline for applications: November 17, 2026

We thank all applicants – however only those selected for an interview will be contacted.

Northern Credit Union is an equal opportunity employer and committed to providing an accessible recruitment process for all candidates. We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process. If you require accommodations at any stage of the application or interview process, please contact the Human Resources Department.

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More about this job

Responsibilities

The Member Associate provides administrative and customer service support by managing loan documentation, maintaining client records, and ensuring regulatory compliance. They also facilitate account openings, process investments, and identify cross-selling opportunities to support branch operations.

Requirements

Candidates should have a high school diploma, with post-secondary education in business or finance considered an asset. One to two years of experience in a banking or financial services environment is preferred, along with strong organizational and communication skills.

Skills

Customer service
Administrative support
Loan processing
Documentation management
Record keeping
Regulatory compliance
Account opening
Estate administration
Online banking support
Investment processing
Visa sales
Cross-selling
Microsoft Word
Microsoft Excel
Microsoft Outlook
Time management

Benefits

Exclusive staff rates on products and services
Professional development and learning opportunities
Employee volunteer program
Charitable support program

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Loan products
Retail banking
Administrative
Customer service
Compliance
Documentation
Microsoft Office
Account management
Investments
Visa sales
Branch operations
Financial planning
Professional development

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