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Added 6 mins ago
SP
Business Development Manager
Staff Plus
Burlington, ON
- Full-time
Lead or support negotiations with customer stakeholders and internal decision-makers.
Added 6 mins ago
TT
Manager, Project Controls (14009)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $140,176.4 to $175,284.2 CAD / year
- Full-time
As the Manager, Project Controls, you will provide leadership and oversight for integrated project controls functions across the ECE capital portfolio, ensuring consistent application of…
Added 6 mins ago
RC
Sales Specialist
Randstad Canada
Brantford, ON
- Full-time
Selling the business value of Randstad services and the Randstad App to support customers in achieving their operational goals.
Added 6 mins ago
HC
Marketing Manager
Healthy Crunch
Mississauga, ON
- Contract
If so, Healthy Crunch is looking for an exceptional Marketing Manager to work directly alongside Founder & CEO, Julie Bednarski, helping lead and execute all aspects of marketing as we…
Added 6 mins ago
P
Customer Support Specialist
Pontosense
Toronto, ON
- Full-time
Toronto or Waterloo, hybrid | Full-time | Reports to the Manager, Customer Support
Added 6 mins ago
MH
Project Delivery Team - Project Manager
Manitoba Hydro
Winnipeg, MB
- Full-time
…recognized for providing highly reliable service and exceptional customer satisfaction. Join our team of Manitoba's best as we continue to build a company that champions safety, supports…
Added 6 mins ago
TT
Project Manager, Renewable Energy Programs (14011)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $140,176.4 to $175,284.2 CAD / year
- Full-time
Ready to help lead TTC's transition to a zero-emission future? We are seeking an experienced Program Manager, Renewable Energy Programs to oversee a portfolio of complex, multi-year capital…
Added 7 mins ago
B
Bilingual Facility Manager III (EN/FR)
BGIS
Montreal, QC
- Full-time
The Facility Manager III ensures that client facilities are operated and maintained cost-effectively, safely, efficiently as per the operating parameters of the Statement of Work and…
Added 7 mins ago
Manager, Integrated Marketing and Channels
Canada Post - Postes Canada
Toronto, ON
Reporting to the Director, Integrated Marketing and Channels, the Manager, Integrated Marketing and Channels, orchestrates marketing campaign initiatives across various channels to drive…
Added 7 mins ago
RM
Manager Fleet Facilities & Inventory Services
Regional Municipality of Peel
Brampton, ON
- Other
Who we are: The Operations Support Division provides a wide array of programs and services to 2 separate groups; Public Works clients and the community. It is the most diverse division in…
Added 7 mins ago
RM
Legislative Specialist
Regional Municipality of Peel
Brampton, ON
- $94,455 to $106,262 CAD / year
- Other
The Legislative Specialist will report to the Manager, Legislative Services and is responsible for day-to-day operational management of Regional Council and its Committees as a member of…
Added 7 mins ago
Field Tech Senior Manager (hybrid)
NTT DATA Services
Victoria, BC
We are currently seeking a Field Tech Senior Manager (hybrid) to join our team in Victoria, British Columbia (CA-BC), Canada (CA) (hybrid).
Added 7 mins ago
S
store manager, Grimsby, ON
Starbucks
Grimsby, ON
- $59,400 to $78,450 CAD / year
3 years retail / customer service management experience
Added 7 mins ago
KC
Senior Engineering Manager, Identity Platform
Kaseya Careers
Toronto, ON
- $170,000 to $220,000 CAD / year
We’re hiring a Senior Engineering Manager to lead the development and modernization of KaseyaOne, the identity platform supporting authentication and access management across Kaseya's…
Added 22 mins ago
MC
Recruitment Process Outsourcing Account Executive
MCI Careers
Canada
- Full-time
MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across…
Added 22 mins ago
J
Manager, Customer Success Technology
Jobber
Remote, Canada
- Full-time
- Remote
Then Jobber might be the place for you! We're looking for a Manager, Customer Success Technology to be part of our Success Operations department.
Added 52 mins ago
Manager, Service Delivery - YVR
CANADIAN AIR TRANSPORT SECURITY AUTHORITY
Richmond, BC · Vancouver, British Columbia
In conjunction with the General Manager, works with airport authority to support checkpoint and/or process improvements, customer experience enhancements as well as development and…
Added 52 mins ago
R
Senior Manager, Initiatives & Implementation Business Financial Services
RBC
Halifax, NS
- Full-time
Integrates appropriate change management support and elements into initiatives and communications.
Added 52 mins ago
PV
Keyholder
Pet Valu
New Glasgow, NS
- Part-time
In cases where the Store Manager or Assistant Store Manager are not in the store, Keyholder may assign daily goals and tasks to ACEs.
Added 52 mins ago
T
Personal Banking Associate
TD
Brampton, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 hour ago
DO
Executive Assistant
Department of Energy and Economic Diversification
Perth South, ON
- Full-time
…environment, providing administrative, research and project support while maintaining the highest standards of confidentiality, accuracy and customer…
Added 1 hour ago
UO
Resource Sharing Assistant I
University of Victoria
Victoria, BC
- Full-time
Reporting to the Senior Manager, Access Services and Advanced Fulfillment, this position works within the Stacks Management team to accomplish daily workflows including routine library…
Added 1 hour ago
GO
Client Service Officer A
Government of Newfoundland and Labrador
NL · Newfoundland and Labrador, Canada
- $31.37 to $34.89 CAD / hour
- Full-time
…health and social well-being and reduced poverty. The Income Support Division is a client-focused team dedicated to delivering high-quality financial assistance services while fostering a…
Added 1 hour ago
AT
Office Clerk
Armour Transportation Systems
Bathurst, NB
- Full-time
Respond promptly to customer tracing requests
Added 1 hour ago
PH
Community Resource Connector C&W
Provincial Health Services Authority
Vancouver, BC
- Full-time
…Connector works under the general direction of the Program Manager as part of a multidisciplinary mental health and substance use team to provide a defined range of mental health and…

Northern Credit Union

Member Associate (Temporary)

Pembroke, ON, K8A 6L1, Canada

Starting Wage: $26.86/hour · Full-time

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Job details

Pay: Starting Wage: $26.86/hour
Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Northern Credit Union is a full-service, locally operated financial institution offering personal and commercial banking services along with financial planning expertise to members across our footprint. At Northern, strengthening members and communities through financial care guides every team, every role, and every decision. As a key player in the financial services marketplace of Northern Ontario, we are excited to announce that we are currently seeking a temporary, full-time, Member Associate in our Pembroke Market.

The Member Associate plays a vital administrative and customer service role within Northern Credit Union’s branch operations. Working closely with the Member Advisors and Market Manager, the Member Associate supports the end-to-end loan process by managing and submitting documentation, maintaining client records, and ensuring compliance with internal and regulatory requirements. This role serves as a key liaison between clients and the lending team, helping facilitate smooth and timely loan approvals while delivering a high standard of service. The position requires strong attention to detail, excellent organizational skills, and the ability to collaborate effectively in a fast-paced branch environment.

Additional responsibilities include opening personal and business accounts, supporting estate administration processes, assisting with online banking services, processing investments and renewals, promoting and supporting Visa sales, responding to member inquiries, managing the branch email inbox and voicemail, and confirming member appointments.

The Member Associate proactively ensures members receive exceptional service by identifying cross-selling opportunities and referring members to the appropriate sales representative, partner, or alternative delivery channel.

This position is also responsible for performing Member Representative duties as required.

Preferred candidates will possess the following qualifications:

High school diploma or equivalent (post-secondary education in business or finance is considered an asset).
1 to 2 years of experience in a banking or financial services environment preferred.
Strong organizational, administrative, and time management skills.
Basic knowledge of retail loan products and banking procedures.
Moderate proficiency in Microsoft Word, Excel, Outlook, and the use of modern office equipment.
Ability to communicate effectively, both orally and in writing, with members and co-workers in a courteous, professional, and efficient manner.
Ability to maintain confidentiality, accuracy, and attention to detail while working under pressure.

Employee Perks & Benefits:

Exclusive staff rates on a variety of products and services
Professional development and learning opportunities
Opportunities to give back through our Do Some Good Employee Volunteer Program
Employee Win/Win Program supporting local charitable organization

Starting Wage: $26.86/hour

Deadline for applications: November 17, 2026

We thank all applicants – however only those selected for an interview will be contacted.

Northern Credit Union is an equal opportunity employer and committed to providing an accessible recruitment process for all candidates. We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process. If you require accommodations at any stage of the application or interview process, please contact the Human Resources Department.

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More about this job

Responsibilities

The Member Associate provides administrative and customer service support by managing loan documentation, maintaining client records, and ensuring regulatory compliance. They also facilitate account openings, process investments, and identify cross-selling opportunities to support branch operations.

Requirements

Candidates should have a high school diploma, with post-secondary education in business or finance considered an asset. One to two years of experience in a banking or financial services environment is preferred, along with strong organizational and communication skills.

Skills

Customer service
Administrative support
Loan processing
Documentation management
Record keeping
Regulatory compliance
Account opening
Estate administration
Online banking support
Investment processing
Visa sales
Cross-selling
Microsoft Word
Microsoft Excel
Microsoft Outlook
Time management

Benefits

Exclusive staff rates on products and services
Professional development and learning opportunities
Employee volunteer program
Charitable support program

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Loan products
Retail banking
Administrative
Customer service
Compliance
Documentation
Microsoft Office
Account management
Investments
Visa sales
Branch operations
Financial planning
Professional development

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