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Northern Credit Union

Member Representative

Eganville, ON, K0J 1T0, Canada

Starting Wage: $24.22/hour · Full-time

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Job details

Pay: Starting Wage: $24.22/hour
Job type: Full-time
Posting language: English
Posted: Nov 5, 2026

Original job description

Northern Credit Union is a full-service, locally operated financial institution offering personal and commercial banking services along with financial planning expertise to members across our footprint. At Northern, strengthening members and communities through financial care guides every team, every role, and every decision. As a key player in the financial services marketplace of Northern Ontario, we are excited to announce that we are currently seeking a full-time Member Representative in our Eganville Market.

The Member Representative plays a crucial role in enhancing our members' experience by collaborating with their branch team and internal partners. Their primary focus is to address member inquiries, analyze individual needs, and guide members in utilizing a diverse range of products and services tailored to meet their specific requirements. This includes providing assistance in navigating through the available offerings and ensuring accurate and efficient processing of financial transactions through the banking system.

They must excel at working towards a standard of excellence and striving towards reaching and exceeding goals as a self-starter and also in support of their team.

Preferred candidates will possess the following qualifications:

High school diploma and equivalent banking and customer service experience.
Minimum one year of proven sales experience.
Commitment to continuous learning and owning their own growth.
Knowledge of basic Credit Union products, services and systems.
Moderate knowledge of Microsoft Word, Excel, Outlook and the use of modern office equipment.
Ability to process transactions, handle cash and balance in an accurate and timely manner.
Ability to communicate effectively (both orally and written) with members and co-workers in a courteous, friendly, professional and efficient manner.
Ability to efficiently organize work and time to meet daily deadlines.

Employee Perks & Benefits:

Comprehensive benefits package
Pension plan
Exclusive staff rates on a variety of products and services
Professional development and learning opportunities
Opportunities to give back through our Do Some Good Employee Volunteer Program
Employee Win/Win Program supporting local charitable organization

Starting Wage: $24.22/hour

Deadline for applications: November 19, 2026

We thank all applicants – however only those selected for an interview will be contacted.

Northern Credit Union is an equal opportunity employer and committed to providing an accessible recruitment process for all candidates. We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process. If you require accommodations at any stage of the application or interview process, please contact the Human Resources Department.

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More about this job

Responsibilities

The Member Representative addresses member inquiries, analyzes individual needs, and guides members in utilizing financial products and services. They are also responsible for processing financial transactions accurately and efficiently while maintaining a high standard of service.

Requirements

Candidates must have a high school diploma, at least one year of proven sales experience, and equivalent banking or customer service experience. Proficiency in Microsoft Office and the ability to handle cash and balance transactions are also required.

Skills

Customer service
Sales
Financial transactions
Cash handling
Transaction processing
Microsoft Word
Microsoft Excel
Microsoft Outlook
Communication
Time management
Problem solving
Financial planning

Benefits

Pension plan
Exclusive staff rates
Professional development
Learning opportunities
Employee volunteer program
Employee win/win program

Visa sponsorship

Not detected in the job text

Keywords

Banking
Credit Union
Financial Services
Customer Service
Sales
Cash Handling
Transaction Processing
Microsoft Office
Financial Planning
Commercial Banking
Personal Banking
Office Equipment
Professional Development
Member Experience

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