At a glance
Automatically prepared from the listing. Check the original description for the full requirements.
Jump to the original descriptionResponsibilities
The operator manages the switchboard, handles incoming calls, and supports the Health Information department with clerical duties. Responsibilities include maintaining patient records, managing admissions and discharges, and coordinating communications via public address systems.
Requirements
Candidates must have a keyboarding speed of at least 45 w.p.m. and a working knowledge of medical terminology. Experience as a self-directed and efficient clerical worker is required.
Working hours
40 hours per week
Skills
- Switchboard Operation
- Patient Record Management
- Medical Terminology
- Keyboarding
- Call Routing
- Clerical Support
- Data Entry
- Patient Registration
Visa sponsorship
Not detected in the job text
Categories
- Healthcare
- Administrative
- Customer Service & Support
Keywords
- Switchboard
- Health Records
- Patient Records
- Medical Terminology
- Health Information Management
- Patient Registration
- Clerical Duties
- Healthcare Administration
- Hospital
- Call Transferring
Original job description
Northern Health is looking for an experienced, highly efficient, and self-directed Switchboard Operator to support the Health Information department.
In accordance with the established mission, vision, values, and strategic priorities of Northern Health, and under the general supervision of Manager or designate, the Switchboard/ Health Records Clerk performs clerical duties related to creating and maintaining patient records, record retrieval, assembly, quantitative analysis, release of information, and clerical duties relating to the admission and discharge of patients including registration. Performs a variety of clerical duties such as answering phones, taking messages, transferring calls, fax reports, and restocking supplies. Receives and forwards calls and information utilizing a switchboard, public address and related communications system.
Ability to keyboard at 45 w.p.m. and knowledge of medical terminology required.
