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Added 4 mins ago
C
FT Ag Driver (Watrous Ag #428) Watrous, SK - Saskatoon Co-op
Co-op
Watrous, SK
- Full-time
Support yard operations and customer service functions when delivery duties are not required, including assisting with product handling, inventory movement, facility operations, and…
Added 4 mins ago
C
PT Gas Bar Clerk (Martensville Gas #429) Martensville, SK - Saskatoon Co-op
Co-op
Martensville, SK
- Part-time
Reporting to the Gas Bar Manager, responsibilities for this position include the following:
Added 4 mins ago
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Full-Time Gas Bar Attendant II
Co-op
Battleford, SK
- Full-time
…help to provide great jobs, build welcoming facilities and support local groups and charitable organizations that make our community a better place to…
Added 4 mins ago
Manager, Equipment Operations & Logistics
WSP
Richmond Hill, ON
As a Manager, Equipment Operations & Logistics, you will lead the development and implementation of a regional equipment operations model that improves visibility, utilization,…
Added 4 mins ago
M
Manager and Senior Advisor, to Deputy Chief Engineer & EVP of Engineering & Asset Management
Metrolinx
Canada
- Full-time
Our Engineering, Safety and Asset Management Division is seeking the support of a Manager and Senior Advisor with exceptional communication (written and verbal) and change management skills…
Added 4 mins ago
Acting Store Manager II Mayfair Shopping Centre
EssilorLuxottica Group
Victoria, BC
The Store Manager is an on-the-floor leader, not only performing all store functions, but also acting as a guide and role model for the team. Coaches, develops and inspires the team so that…
Added 4 mins ago
AC
Partner, Strategic Procurement - Global Travel - Temporary
Air Canada
Dorval, QC
- Full-time
Strategic Procurement (SP) is comprised of several Category Management teams and a Centre of Excellence (COE) to support SP. The successful candidate will play a key role as a category…
Added 4 mins ago
SD
Pharmacy Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
To manage the overall operations of the Pharmacy, including providing consultation to both customers and health care providers, practice to full scope in providing professional services,…
Added 4 mins ago
Senior Manager, Managed Asset Program (12 month contract)
Scotiabank
Toronto, ON
…individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing…
Added 4 mins ago
Executive Director, Campus Safety Services
Georgian College
ON
…oversight for the College’s 24/7 campus safety and security operations. This role is responsible for security services, occupational health and safety compliance, emergency management,…
Added 4 mins ago
LC
NOFRILLS District Manager in Training, Western Canada
Loblaw Companies Limited
Calgary, AB · Winnipeg, MB
- Full-time
We are excited to offer the District Manager in Training program role for the Western Canada Market (AB, SK, MB, BC). The successful candidate will have the opportunity to further their…
Added 4 mins ago
LW
Assistant Manager
Lammle's Western Wear
Kamloops, BC
- Up to $18.25 CAD / hour
- Full-time
Work with store manager to actively support company initiatives and promotions, follow company visual standards, and identify opportunities to enhance the customer experience
Added 4 mins ago
Process Equipment Support Manager
BWXT
Ottawa, ON
BWXT Medical is hiring an Process Equipment Support Manager at our production facility in Kanata, ON.
Added 4 mins ago
TH
Lot Associate Full Time (DARTMOUTH)
The Home Depot
Dartmouth, NS
- Full-time
Added 4 mins ago
TH
Receiving Part Time (BARRHAVEN)
The Home Depot
Ottawa, ON
- Part-time
Added 4 mins ago
Nuclear Instructional Designer
Aecon
Bowmanville, ON · Cambridge, ON · Oshawa, ON · Pickering, ON
Reporting to the Training Manager, the Nuclear Instructional Designer designs, develops, and maintains performance-based learning solutions using the Systematic Approach to Training (SAT).…
Added 4 mins ago
HR
Food Store Manager
Hughes Recruitment & Strategy Collective
Moosomin, SK
- Full-time
As the Food Store Manager, you'll step into an established operation with a strong team and a positive workplace culture worth preserving. You'll lead five department managers, support…
Added 4 mins ago
WU
Senior Systems Analyst (PeopleSoft HCM)
Western University
London, ON
- Full-time
…a critical role in enabling the University’s people-related operations by stewarding enterprise systems that support payroll, identity management, recruitment, onboarding, employment…
Added 4 mins ago
NS
2627-214 - Assistant Facilities Manager (CL3), Cumberland Campus
Nova Scotia Community College - NSCC
Springhill, NS
- Full-time
Reporting to the Facilities Manager, you will provide support in overseeing the day-to-day operations of Cumberland Campus. Responsibilities include managing building operations,…
Added 20 mins ago
MI
Senior Associate Director, Debt Services
MUFG Investor Services
Toronto, ON
- $93,750 to $137,500 CAD / year
- Full-time
The Senior Associate Director is a leader who is responsible for the performance and management of an operations team and client relationships. This person manages and supports day to day…
Added 20 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Ottawa, ON
- From $21 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 20 mins ago
FB
Assistant Grocery Manager - Overnight
Farm Boy Inc.
Ottawa, ON
- From $22 CAD / hour
- Full-time
Support daily operations by ensuring outstanding customer service, accurate merchandising and rotation, adequate staffing coverage, and consistent department cleanliness.
Added 20 mins ago
EM
Management Trainee
Enterprise Mobility
Bridgewater, NS
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 20 mins ago
UH
Merchandising Technician - TGH OP
University Health Network
Toronto, ON
- Full-time
Working under the direction of the Operations Manager and Operations Coordinator, the Merchandising Technician will fulfill tasks to support operations effectively and efficiently, while…
Added 20 mins ago
BF
Millwright
Burnbrae Farms
Brockville, ON
- Full-time
…nutritious, and affordable eggs and egg products. Across our operations, spanning 7 farms, 8 grading stations, 3 processing plants, and 2 distribution centres, we collect, grade, boil,…

Northern/NorthMart

Department Manager, Administration

Toronto, ON, Canada
Greater Toronto and Hamilton Area, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

The Department Manager, Administration is accountable for the successful day-to-day operation of Financial Services, Front End, Customer Service and Post Office if applicable. This includes implementation of company standards, the management of company assets and the development and training of staff. The incumbent supports the rest of the store management team and fosters positive customer relationships.

More than just retail.

Come make a difference.

The Northern/NorthMart stores currently have exciting opportunities for full-time, permanent employment in retail stores across the North. This is an excellent opportunity to join a team where your experience and work ethic are appreciated and rewarded. With Northern/NorthMart, you’re encouraged to learn and grow on the job and to explore the beauty and the culture of the communities in which we live and work.

Are you a couple? Friends, siblings or just two colleagues that get along really well? We are looking for enthusiastic and highly motivated retail professionals who welcome the opportunities for career advancement that we have to offer. If you are customer service leaders with a passion for being part of a hardworking retail team

Northern/NorthMart Offers Rewarding Experiences And Unique Opportunities For Growth.

Competitive salaries
Comprehensive benefits package
Allowances for both food and accommodation
Paid training

Your Responsibilities

Provide excellent customer service by delivering on the Value Offer.

Focus on customer service as a top priority by creating strong customer relationships and providing excellent customer service
Monitor and adjust customer service levels as needed
Deal with customer complaints and requests quickly and effectively
Address and respond to all customer inquiries
Ensure an enjoyable shopping experience for customers
Schedule staff to maximize customer service and fulfill business needs

Manage the Office & Front End/Customer Service to maximize profits and protect company assets.

Complete all necessary customer credit detail for delivery to WFS
Review customer receivable 2-8 missed list on a weekly basis
Follow up on delinquent accounts including participation in conference credit calls with WFS.
Support all Financial Service Programs such as cashing fees, Link Tax, Master Card, etc…
Fully support and participate in all Financial Service campaigns and P.O.P strategies as directed through Selling Event Binder
Responsible for maintenance of all POS equipment.
Supervises Post Office operation where applicable.
Supervises and schedules cashiers
Supports all Loss Prevention initiatives.

Ensure that the daily operating disciplines, as described in the Office Manual are consistently met.

Verifies and cross –checks all daily financial reports. Troubleshoots and follows through on discrepancies.
Verifies and cross –checks all daily financial reports. Troubleshoots and follows through on discrepancies
Ensure safe is kept on full lock at all times.
Ensures all money removed or put in safe is recorded immediately in the system
Ensures that adequate cash is on hand for daily business transactions.

Support, train and develop staff

Ensure that staff provide outstanding customer service in Office and Post Office and Front End
Participate as a key member of the store team, providing leadership to store team and support to the Store Manager
Work with supervisors to recruit, train, lead and develop Office, Front End and Post Office staff.
Through on-going communication keep staff current with key activities (participate in or lead (Huddle-Ups)
Supervise, coach and develop Office, Front end , Post Office employees as required

Skills And Qualifications

We’re looking for professional, organized workers who have a healthy sense of adventure and a strong knowledge and experience base.

A minimum of two years of experience in a high-volume grocery/retail environment
Strong customer service skills.
Record of bottom line and sales results in previous roles.
Ability to interpret a variety of instructions both verbally and orally.
Computer knowledge of Excel and Outlook.
Strong knowledge of grocery operating principles.
Exceptional analytical, problem solving and decision making skills with a high attention to detail
Proven organizational, planning and prioritizing skills
Excellent written and verbal communication, interpersonal skills and superior customer service skills
Must have the ability and desire to develop an in-depth understanding of Northern/NorthMart customers
Demonstrates a personal and enthusiastic commitment to Northern/NorthMart's vision, mission, values and strategies
Highly motivated and adventurous with an appreciation for small town life in a culturally diverse setting considered an asset

Working Conditions

Work in extreme conditions
Lift 50+ pounds
Work extended hours
Will be required to stand for long periods occasionally.
Use full hand mechanics
Handle or feel and reach with hands and arms
Work in remote areas

Our Promise to Indigenous Peoples

The North West Company ("NWC" or "North West") recognizes its longstanding relationship with Indigenous Peoples and its role as the largest provider of goods and services to Indigenous communities in northern Canada. North West’s predecessor entities were fur trading and provisioning companies that economically intertwined with Indigenous Nations for hundreds of years, well before the accelerated settler periods of the 19th and early 20th centuries. North West acknowledges its predecessors were also instruments of European sovereignty and power that contributed to the colonization of Indigenous territories and Nations that make up the geography of Canada today. In the spirit of Truth and Reconciliation, we acknowledge Canada’s colonial history and the policies of racism that created power imbalances throughout history and the resulting harm done to Indigenous Peoples.

Our Promise to Indigenous Peoples is a reaffirmed commitment to building more collaborative relationships that will enhance the inclusion and social well-being of Indigenous People of Canada. We fully commit to the spirit of reconciliation reflected in the Truth and Reconciliation Commission’s Calls to Action and final report.

Help Us Serve Rural and Remote Communities

The North West Company plays a critical role in serving rural and remote communities across Canada’s north. Customers trust our Northern stores and NorthMart stores to provide the products and services that make their lives better. In turn, we trust our in-store personnel to deliver! If you are considering a career in the north, we offer excellent compensation and the freedom to make a store your own. You’ll have the rare opportunity of experiencing life in the north, with its outdoor activities and culturally engaged communities. We put our full support, including first-rate training, behind you. Many of our most successful operators worked their way up through our stores. If you are ready for adventure and hungry for a meaningful, wide-open career, take a look at what we have to offer.

We’d love to hear from all workers who are motivated to thrive professionally and personally while making a difference in multiple communities across the North. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

CANDIDATES MUST BE WILLING TO RELOCATE TO MULTIPLE MARKETS IN THE NORTHERNMOST REGIONS OF ALBERTA, MANITOBA, ONTARIO, SASKATCHEWAN, QUEBEC, NUNAVUT, AND NORTHWEST TERRITORIES. RELOCATION ARRANGEMENTS WILL BE MADE AND PAID FOR BY THE NORTH WEST COMPANY.

The North West Company is proud to serve and support communities in Northern Canada, Western Canada, rural Alaska, the South Pacific islands, and the Caribbean. Our stores offer a broad range of products and services with an emphasis on food, and our goal is to be the best local shopping choice for everyday household and local lifestyle needs.

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More about this job

Responsibilities

Manage day-to-day Financial Services, Front End, Customer Service, and, where applicable, Post Office operations, including customer service, scheduling, financial controls, and protection of company assets. Lead, train, and develop staff while supporting the store management team and contributing to store performance.

Requirements

Requires at least two years of experience in a high-volume grocery or retail environment, strong customer service skills, and a record of sales and bottom-line results. Candidates should have Excel and Outlook knowledge, strong organizational, analytical, communication, and decision-making skills, and be willing to relocate to northern markets.

Skills

Customer Service
Retail Operations
Staff Scheduling
Staff Training and Development
Team Leadership
Financial Services
Cash Handling
Loss Prevention
Financial Reporting
Account Management
Problem Solving
Decision Making
Organization and Planning
Microsoft Excel
Microsoft Outlook
Communication

Benefits

Food Allowance
Accommodation Allowance
Paid Training
Relocation Assistance

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Grocery Retail
Financial Services
Front End Operations
Customer Service
Post Office Operations
Staff Scheduling
Staff Recruitment
Staff Training
Staff Development
Team Leadership
Cash Handling
Point-of-Sale Equipment
Loss Prevention
Financial Reports
Customer Credit
Delinquent Accounts
Microsoft Excel
Microsoft Outlook
Customer Complaints
Sales Results
Company Asset Management
Office Manual
Selling Event Binder
Remote Communities

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