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Added 15 mins ago
CB
Acting Store Manager
CosmoProf Beauty
Courtenay, BC
- Full-time
…important to work hard but also have fun doing it? As a Store Manager, we want you to bring your leadership, talents, and experience to a team-oriented and dynamic environment. We believe…
Added 15 mins ago
D
Business Development Manager GTA
Digicast
Toronto, ON
- Full-time
The Business Development Manager – Toronto Market is responsible for driving new business, developing and nurture strategic relationships in the GTA, and positioning Digicast as the premier…
Added 15 mins ago
E
ABM Marketing Manager - 12m FTC
EcoOnline
Toronto, ON
- $80,000 to $90,000 CAD / year
- Full-time
This role sits within the NAM Demand Generation team and partners closely with Sales, Business Development, Product Marketing, RevOps, Customer Success and Global Marketing to execute…
Added 30 mins ago
JI
Yard Department Manager
J.D. Irving, Limited
Mount Pearl, NL
- Full-time
…started in frontline roles and advanced through experience, development, and hard…
Added 30 mins ago
DT
Assistant Manager I
Dollar Tree Stores
Arnprior, ON
- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 45 mins ago
AI
Account Manager-Retail New Truck Sales
Altruck International Centres
Hamilton, ON
- Full-time
Altruck International Truck Centres is seeking an experienced and motivated Retail Account Manager-Retail New Truck Sales to join our New Truck Sales team at our Hamilton location (2…
Added 45 mins ago
AI
Account Manager-Retail New Truck Sales
Altruck International Centres
Guelph, ON
- Full-time
Altruck International Truck Centres is seeking an experienced and motivated Account Manager-Retail New Truck Sales to join our New Truck Sales team at our Guelph location (405 Laird Road,…
Added 45 mins ago
AI
Account Manager-New Truck Sales
Altruck International Centres
Goderich, ON
- Full-time
Altruck International Truck Centres is seeking an experienced and motivated Account Manager to join our New Truck Sales team at our Goderich location (33910 Airport Road, Goderich, ON).…
Added 45 mins ago
U
Sales Manager - UniFirst
UniFirst
Montreal, QC
- Full-time
As a Sales Manager you’ll be on the front line of our goal to find and develop “Customers for Life " in your protected territory. Through a strong work ethic and enthusiastic attitude, you…
Added 1 hour ago
C
Business Development Manager, Inside Sales
CMLS
Calgary, AB
- Full-time
To support our growing network of mortgage brokers across the Prairies, CMLS Residential is seeking a Business Development Manager, Inside Sales in Calgary. You will partner with emerging…
Added 1 hour ago
J
Principal Platform Product Manager - Billing & Authentication
Jobgether
Canada
- $148,782 to $185,977 USD / year
- Full-time
…next steps. Our partner is looking for a Principal Product Manager – Billing & Platform based in…
Added 1 hour ago
NA
Territory Manager
Newfoundland and Labrador Dairy Co-operative
St. John's, NL
- Full-time
As a Territory Manager, you will play a pivotal role in driving growth, enhancing the Central Dairies brand, and contributing to meeting our revenue targets. This is an exciting opportunity…
Added 1 hour ago
NM
Parts Lead
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- Full-time
…warranties, pricing, and invoicing. You will support parts sales by identifying customer needs, recommending suitable parts and related products, promoting seasonal programs when…
Added 1 hour ago
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Corporate Precision Agriculture Manager
Nelson Motors and Equipment
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Added 1 hour ago
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Parts Lead
Nelson Motors and Equipment
Radville, SK
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…warranties, pricing, and invoicing. You will support parts sales by identifying customer needs, recommending suitable parts and related products, promoting seasonal programs when…
Added 1 hour ago
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Parts Lead
Nelson Motors and Equipment
Estevan, SK
- Full-time
…warranties, pricing, and invoicing. You will support parts sales by identifying customer needs, recommending suitable parts and related products, promoting seasonal programs when…
Added 2 hours ago
KB
Yard Department Manager
Kent Building Supplies
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- Full-time
…started in frontline roles and advanced through experience, development, and hard…
Added 2 hours ago
SA
Automotive Parts Manager
Steele Auto Group
Halifax, NS
- Full-time
Colonial Honda is seeking an experienced Parts Manager to lead its Parts Department in Halifax, Nova Scotia.
Added 2 hours ago
NB
Senior Account Manager, Real Estate Financing
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior Account Manager in the Real Estate Finance team of the Commercial & Private Banking 1859 sector at the National Bank means supporting the best players in the real…
Added 2 hours ago
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Business Development Manager
National Bank of Canada
Montreal, QC
- Full-time
A career as a Business Development Manager in the Distribution team at National Bank Insurance means acting as a strategic partner to help our distribution channels grow and better support…
Added 2 hours ago
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Account Manager, Real Estate Development Unit
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- Full-time
A career as an Account Manager within the Real Estate Development Unit (RDU) means playing a key role in business development, client relationship management, and influential leadership…
Added 2 hours ago
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BANKING ADVISOR
National Bank of Canada
Montreal, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 2 hours ago
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Banking Advisor
National Bank of Canada
Dollard-Des Ormeaux, QC
- Full-time
…availability. This position reports to the Customer service Branch Manager or the Branch Manager. Every day, you will work with a team of a experts specialized in investment, credit,…
Added 3 hours ago
GE
Little Chief Restaurant Evening Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Hotel Food & Beverage Manager or Shift Supervisor, the Server is responsible for adhering to all policies and procedures within the Hotel and for making each…
Added 3 hours ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Reporting to the Restaurant Manager is responsible to provide leadership with the team and takes ownership of daily operations. The ability to react to situations that need a sense of…

Northern/NorthMart

Department Manager, Administration

Toronto, ON, Canada
Greater Toronto and Hamilton Area, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

The Department Manager, Administration is accountable for the successful day-to-day operation of Financial Services, Front End, Customer Service and Post Office if applicable. This includes implementation of company standards, the management of company assets and the development and training of staff. The incumbent supports the rest of the store management team and fosters positive customer relationships.

More than just retail.

Come make a difference.

The Northern/NorthMart stores currently have exciting opportunities for full-time, permanent employment in retail stores across the North. This is an excellent opportunity to join a team where your experience and work ethic are appreciated and rewarded. With Northern/NorthMart, you’re encouraged to learn and grow on the job and to explore the beauty and the culture of the communities in which we live and work.

Are you a couple? Friends, siblings or just two colleagues that get along really well? We are looking for enthusiastic and highly motivated retail professionals who welcome the opportunities for career advancement that we have to offer. If you are customer service leaders with a passion for being part of a hardworking retail team

Northern/NorthMart Offers Rewarding Experiences And Unique Opportunities For Growth.

Competitive salaries
Comprehensive benefits package
Allowances for both food and accommodation
Paid training

Your Responsibilities

Provide excellent customer service by delivering on the Value Offer.

Focus on customer service as a top priority by creating strong customer relationships and providing excellent customer service
Monitor and adjust customer service levels as needed
Deal with customer complaints and requests quickly and effectively
Address and respond to all customer inquiries
Ensure an enjoyable shopping experience for customers
Schedule staff to maximize customer service and fulfill business needs

Manage the Office & Front End/Customer Service to maximize profits and protect company assets.

Complete all necessary customer credit detail for delivery to WFS
Review customer receivable 2-8 missed list on a weekly basis
Follow up on delinquent accounts including participation in conference credit calls with WFS.
Support all Financial Service Programs such as cashing fees, Link Tax, Master Card, etc…
Fully support and participate in all Financial Service campaigns and P.O.P strategies as directed through Selling Event Binder
Responsible for maintenance of all POS equipment.
Supervises Post Office operation where applicable.
Supervises and schedules cashiers
Supports all Loss Prevention initiatives.

Ensure that the daily operating disciplines, as described in the Office Manual are consistently met.

Verifies and cross –checks all daily financial reports. Troubleshoots and follows through on discrepancies.
Verifies and cross –checks all daily financial reports. Troubleshoots and follows through on discrepancies
Ensure safe is kept on full lock at all times.
Ensures all money removed or put in safe is recorded immediately in the system
Ensures that adequate cash is on hand for daily business transactions.

Support, train and develop staff

Ensure that staff provide outstanding customer service in Office and Post Office and Front End
Participate as a key member of the store team, providing leadership to store team and support to the Store Manager
Work with supervisors to recruit, train, lead and develop Office, Front End and Post Office staff.
Through on-going communication keep staff current with key activities (participate in or lead (Huddle-Ups)
Supervise, coach and develop Office, Front end , Post Office employees as required

Skills And Qualifications

We’re looking for professional, organized workers who have a healthy sense of adventure and a strong knowledge and experience base.

A minimum of two years of experience in a high-volume grocery/retail environment
Strong customer service skills.
Record of bottom line and sales results in previous roles.
Ability to interpret a variety of instructions both verbally and orally.
Computer knowledge of Excel and Outlook.
Strong knowledge of grocery operating principles.
Exceptional analytical, problem solving and decision making skills with a high attention to detail
Proven organizational, planning and prioritizing skills
Excellent written and verbal communication, interpersonal skills and superior customer service skills
Must have the ability and desire to develop an in-depth understanding of Northern/NorthMart customers
Demonstrates a personal and enthusiastic commitment to Northern/NorthMart's vision, mission, values and strategies
Highly motivated and adventurous with an appreciation for small town life in a culturally diverse setting considered an asset

Working Conditions

Work in extreme conditions
Lift 50+ pounds
Work extended hours
Will be required to stand for long periods occasionally.
Use full hand mechanics
Handle or feel and reach with hands and arms
Work in remote areas

Our Promise to Indigenous Peoples

The North West Company ("NWC" or "North West") recognizes its longstanding relationship with Indigenous Peoples and its role as the largest provider of goods and services to Indigenous communities in northern Canada. North West’s predecessor entities were fur trading and provisioning companies that economically intertwined with Indigenous Nations for hundreds of years, well before the accelerated settler periods of the 19th and early 20th centuries. North West acknowledges its predecessors were also instruments of European sovereignty and power that contributed to the colonization of Indigenous territories and Nations that make up the geography of Canada today. In the spirit of Truth and Reconciliation, we acknowledge Canada’s colonial history and the policies of racism that created power imbalances throughout history and the resulting harm done to Indigenous Peoples.

Our Promise to Indigenous Peoples is a reaffirmed commitment to building more collaborative relationships that will enhance the inclusion and social well-being of Indigenous People of Canada. We fully commit to the spirit of reconciliation reflected in the Truth and Reconciliation Commission’s Calls to Action and final report.

Help Us Serve Rural and Remote Communities

The North West Company plays a critical role in serving rural and remote communities across Canada’s north. Customers trust our Northern stores and NorthMart stores to provide the products and services that make their lives better. In turn, we trust our in-store personnel to deliver! If you are considering a career in the north, we offer excellent compensation and the freedom to make a store your own. You’ll have the rare opportunity of experiencing life in the north, with its outdoor activities and culturally engaged communities. We put our full support, including first-rate training, behind you. Many of our most successful operators worked their way up through our stores. If you are ready for adventure and hungry for a meaningful, wide-open career, take a look at what we have to offer.

We’d love to hear from all workers who are motivated to thrive professionally and personally while making a difference in multiple communities across the North. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

CANDIDATES MUST BE WILLING TO RELOCATE TO MULTIPLE MARKETS IN THE NORTHERNMOST REGIONS OF ALBERTA, MANITOBA, ONTARIO, SASKATCHEWAN, QUEBEC, NUNAVUT, AND NORTHWEST TERRITORIES. RELOCATION ARRANGEMENTS WILL BE MADE AND PAID FOR BY THE NORTH WEST COMPANY.

The North West Company is proud to serve and support communities in Northern Canada, Western Canada, rural Alaska, the South Pacific islands, and the Caribbean. Our stores offer a broad range of products and services with an emphasis on food, and our goal is to be the best local shopping choice for everyday household and local lifestyle needs.

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More about this job

Responsibilities

Manage day-to-day Financial Services, Front End, Customer Service, and, where applicable, Post Office operations, including customer service, scheduling, financial controls, and protection of company assets. Lead, train, and develop staff while supporting the store management team and contributing to store performance.

Requirements

Requires at least two years of experience in a high-volume grocery or retail environment, strong customer service skills, and a record of sales and bottom-line results. Candidates should have Excel and Outlook knowledge, strong organizational, analytical, communication, and decision-making skills, and be willing to relocate to northern markets.

Skills

Customer Service
Retail Operations
Staff Scheduling
Staff Training and Development
Team Leadership
Financial Services
Cash Handling
Loss Prevention
Financial Reporting
Account Management
Problem Solving
Decision Making
Organization and Planning
Microsoft Excel
Microsoft Outlook
Communication

Benefits

Food Allowance
Accommodation Allowance
Paid Training
Relocation Assistance

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Grocery Retail
Financial Services
Front End Operations
Customer Service
Post Office Operations
Staff Scheduling
Staff Recruitment
Staff Training
Staff Development
Team Leadership
Cash Handling
Point-of-Sale Equipment
Loss Prevention
Financial Reports
Customer Credit
Delinquent Accounts
Microsoft Excel
Microsoft Outlook
Customer Complaints
Sales Results
Company Asset Management
Office Manual
Selling Event Binder
Remote Communities

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