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Added 19 mins ago
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Northern/NorthMart

Store Manager

Toronto, ON, Canada
Greater Toronto and Hamilton Area, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 8, 2026
Experience: Minimum of 2-5 years’ experience as a Store Manager or General Manager role in a retail environment.
Posting language: English
Posted: Oct 9, 2026

Original job description

The Store Manager is accountable to develop store specific action plans and direct all activities within the store ensuring that customer service standards and performance targets are achieved and priorities are aligned with overall store and region strategy. The Manager will also manage budgets, labor costs, inventory control, product presentation and merchandising. The Manager will coach, motivate and develop their team to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee and customer engagement.

CANDIDATES MUST BE WILLING TO RELOCATE TO MULTIPLE MARKETS IN THE NORTHERNMOST REGIONS OF ALBERTA, MANITOBA, ONTARIO, SASKATCHEWAN, QUEBEC, NUNAVUT, AND NORTHWEST TERRITORIES. RELOCATION ARRANGEMENTS WILL BE MADE AND PAID FOR BY THE NORTH WEST COMPANY.

More than just retail.

Come make a difference.

The Northern/NorthMart stores currently have exciting opportunities for full-time, permanent employment in retail stores across the North. This is an excellent opportunity to join a team where your experience and work ethic are appreciated and rewarded. With Northern/NorthMart, you’re encouraged to learn and grow on the job and to explore the beauty and the culture of the communities in which we live and work.

Are you a couple? Friends, siblings or just two colleagues that get along really well? We are looking for enthusiastic and highly motivated retail professionals who welcome the opportunities for career advancement that we have to offer. If you are customer service leaders with a passion for being part of a hardworking retail team

Northern/NorthMart Offers Rewarding Experiences And Unique Opportunities For Growth.

Competitive salaries
Comprehensive benefits package
Allowances for both food and accommodation
Paid training

Your Responsibilities

Develop detailed action plans for the store that achieve planned profitability, sales and controllable expense targets.

Develop plan to achieve financial goals and communicates these goals to the store team.
Ensure appropriate merchandise is ordered, tailored to the specific market needs, to maximize local sales opportunities.
Control labour and overhead costs.
Monitor all cash, receivables and store controls.
Ensure appropriate inventory levels to maximize sales, inventory turns and return on investment.
Ensure loss prevention and shrink are well controlled.

Ensure solid execution of in-store selling activities, financial services, marketing programs, and Northern Way standards in support of corporate programs and initiatives.

Ensure merchandise is presented according to standards to achieve maximum sales and profits.
Opportunistically drive sales through promotional offerings.
Ensure merchandise is priced in accordance with guidelines
Consistent execution of standards and disciplines.

Develop a community relations plan for the store that ensures the development and maintenance of long term business relationships with customers, community stakeholders and political leaders.

Determines appropriate sponsorship and donations for local events and activities.
Monitors the level of customer service and satisfaction within the store and takes action as required to address issues
Leads and controls the goals and standards for the store

Develop expert, in depth knowledge related to store operations, competition within the local and surrounding areas, and economic factors impacting the community.

Minimum of 2-5 years’ experience as a Store Manager or General Manager role in a retail environment.
Experience in retail distribution, budget planning, merchandise displays, inventory control, cost control, and revenue generation.
Strong customer service skills.
Robust working knowledge of Excel, Outlook, POS systems, and PDTs
Strong knowledge of grocery operating principles.
Exceptional analytical, problem solving and decision making skills with a high attention to detail.
Proven organizational, planning and prioritizing skills.
Highly motivated and adventurous with an appreciation for small town life in a culturally diverse setting considered an asset

Working Conditions

Work in extreme conditions
Lift 50+ pounds
Work extended hours
Will be required to stand for long periods occasionally.
Use full hand mechanics
Handle or feel and reach with hands and arms
Work in remote areas

Our Promise to Indigenous Peoples

The North West Company ("NWC" or "North West") recognizes its longstanding relationship with Indigenous Peoples and its role as the largest provider of goods and services to Indigenous communities in northern Canada. North West’s predecessor entities were fur trading and provisioning companies that economically intertwined with Indigenous Nations for hundreds of years, well before the accelerated settler periods of the 19th and early 20th centuries. North West acknowledges its predecessors were also instruments of European sovereignty and power that contributed to the colonization of Indigenous territories and Nations that make up the geography of Canada today. In the spirit of Truth and Reconciliation, we acknowledge Canada’s colonial history and the policies of racism that created power imbalances throughout history and the resulting harm done to Indigenous Peoples.

Our Promise to Indigenous Peoples is a reaffirmed commitment to building more collaborative relationships that will enhance the inclusion and social well-being of Indigenous People of Canada. We fully commit to the spirit of reconciliation reflected in the Truth and Reconciliation Commission’s Calls to Action and final report.

Help Us Serve Rural and Remote Communities

The North West Company plays a critical role in serving rural and remote communities across Canada’s north. Customers trust our Northern stores and NorthMart stores to provide the products and services that make their lives better. In turn, we trust our in-store personnel to deliver! If you are considering a career in the north, we offer excellent compensation and the freedom to make a store your own. You’ll have the rare opportunity of experiencing life in the north, with its outdoor activities and culturally engaged communities. We put our full support, including first-rate training, behind you. Many of our most successful operators worked their way up through our stores. If you are ready for adventure and hungry for a meaningful, wide-open career, take a look at what we have to offer.

We’d love to hear from all workers who are motivated to thrive professionally and personally while making a difference in multiple communities across the North. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

The North West Company is proud to serve and support communities in Northern Canada, Western Canada, rural Alaska, the South Pacific islands, and the Caribbean. Our stores offer a broad range of products and services with an emphasis on food, and our goal is to be the best local shopping choice for everyday household and local lifestyle needs.

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More about this job

Responsibilities

Develop and execute store action plans to meet sales, profitability, expense, customer service, and operational targets. Lead store teams and oversee budgets, labor, inventory, merchandising, loss prevention, customer satisfaction, and community relationships.

Requirements

Requires 2–5 years of experience as a Store Manager or General Manager in retail, with knowledge of grocery operations, inventory, budgeting, cost control, and merchandise presentation. Candidates must be willing to relocate among northern markets and work in remote locations, including under physically demanding conditions.

Skills

Store Management
Customer Service
Budget Planning
Labor Cost Control
Inventory Control
Merchandising
Loss Prevention
Sales Generation
Team Leadership
Coaching and Development
Community Relations
Financial Analysis
Problem Solving
Decision Making
Microsoft Excel
Microsoft Outlook

Benefits

Food Allowance
Accommodation Allowance
Paid Training
Relocation Assistance

Visa sponsorship

Not detected in the job text

Keywords

Retail
Store Operations
Grocery Operations
Store Management
Customer Service
Action Plans
Profitability
Sales Targets
Budget Planning
Labor Costs
Overhead Costs
Inventory Control
Inventory Turns
Merchandise Ordering
Merchandise Presentation
Merchandising
Loss Prevention
Shrink Control
Cash Controls
Receivables
Financial Services
Marketing Programs
Promotional Offers
Pricing Guidelines
Community Relations
Microsoft Excel
Microsoft Outlook
Point-of-Sale Systems
PDTs
Remote Communities

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