Jobs in Canada

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Added 4 mins ago
Breakthru Beverage Canada | Gestionnaire de territoire – Grand Montréal
A3 - Les agences de vins, bières et spiritueux
Montreal, QC
Contract
As a Territory Manager, you will be responsible for meeting or exceeding pre-determined service expectations while promoting product and fulfilling route management objectives. Through…
Added 4 mins ago
Retail Team Lead II (FT)
New Balance
Niagara-on-the-Lake, ON
Full-time
Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates
Added 1 hour ago
Service Manager
Manufacturing Job Site
Alberton, PE
Full-time
We're looking for an exceptional Service Manager to join our Alberton, PEI team and lead a department that's committed to delivering outstanding service, developing people, and driving…
Added 1 hour ago
Branch Manager
Manufacturing Job Site
Summerside, PE
Full-time
We're looking for an experienced and driven Branch Manager to lead our Summerside, PEI team. This is an exciting opportunity to build relationships, support a talented team, and drive the…
Added 1 hour ago
Supervisor / Manager in Training
Manufacturing Job Site
Cambridge, ON
Internship
The Automotive Service Manager is responsible for overseeing all aspects of daily store operations, including customer service, staff leadership, sales performance, inventory control, and…
Added 1 hour ago
Key Holder- Toronto Hazelton FSS
Estée Lauder Companies
Toronto, ON
Full-time
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 1 hour ago
Sales Associate
Staples Canada
Thornhill, ON
Part-time
Deliver exceptional customer service and enhance customer engagement and satisfaction.
Added 1 hour ago
Parts Lead
Nelson Motors and Equipment
Redvers, SK
Full-time
As a Parts Lead, you will support customers, technicians, and internal teams with accurate parts service while helping coordinate daily workflow, inventory processes, ordering, returns,…
Added 2 hours ago
Account Manager - National Programs
JD Sign Group
Cambridge, ON
Full-time
As you demonstrate results, development discussions with the president will focus on readiness for Senior Account Manager or future sales-leadership responsibilities.
Added 2 hours ago
Operator
Scholars Edge
Victoria, BC
Full-time
…provided by Scholars Edge, you’ll gain hands-on experience in sales, marketing, hiring, leadership, customer service, and financial…
Added 2 hours ago
National Account Manager
Cogent Communications
Toronto, ON · Greater Toronto Area, Canada
Full-time
…superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay increases and an uncapped commissions plan offers you…
Added 2 hours ago
Power Systems Rental Project Manager
Finning
Calgary, AB · Edmonton, AB
Full-time
Collaborate cross-functionally with sales, service operations, coordinators, and subcontractors to ensure project success.
Added 2 hours ago
DYNAMITE - Operations Assistant Manager - Yorkdale Shopping Centre
Groupe Dynamite, Inc Garage
Toronto, ON · North York, Ontario
Full-time
Reporting to the Store Manager, your main focus as Operations Assistant Manager is to maximize company sales and profitability by maintaining stockroom organization and by managing…
Added 3 hours ago
Assistant Manager in Training
TJX Canada – Winners, Marshalls, HomeSense
Windsor, ON
$48,592.5 to $68,029.5 CAD / year
Full-time
Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns,…
Added 3 hours ago
LMC-Labour Market Coordinator
Lifemark Health Group
Calgary, AB
Full-time
Actively market Lifemark’s vocational programming to employers and the community; some travel will be required to promote programming in all service areas throughout the province
Added 3 hours ago
(CAN) Consumables Associate
Walmart Canada
Mount Pearl, NL
Contract
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 3 hours ago
Health and Beauty Team Associate
Walmart Canada
Olds, AB
Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 3 hours ago
(CAN) Front End Checkout Team Associate
Walmart Canada
Bathurst, NB
Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 3 hours ago
(CAN) Directs Store Delivery Associate
Walmart Canada
Timmins, ON
Full-time
…direct and local merchandise to ensure timely delivery to the sales floor, supporting a smooth shopping experience for customers. By helping keep merchandise flowing and available, you play…
Added 3 hours ago
(CAN) Consumables Associate
Walmart Canada
Windsor, ON
Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 3 hours ago
(CAN) Gérant de rayon, épicerie
Walmart Canada
Levis, QC
Full-time
Position Summary...To provide customer service by coordinating the activities of associates to complete assigned handheld terminal activities. Ensuring a zoned and stocked salesfloor and…
Added 3 hours ago
(CAN) Gérant de rayon, déchargement
Walmart Canada
Sainte-Agathe-des-Monts, QC
Full-time
Position Summary...To provide customer service by coordinating the activities of associates to complete assigned tasks relating to receiving and the flow of merchandise through to the sales…
Added 3 hours ago
Territory Manager
Solenis
ON
Full-time
The Territory Manager will be responsible for driving sales growth, building strong customer relationships, and delivering hygiene and cleaning solutions across assigned accounts in the…
Added 3 hours ago
Territory Manager - King City, Richmond Hill, Bradford, Newmarket
Solenis
ON
Full-time
The Territory Manager will be responsible for driving sales growth, building strong customer relationships, and delivering hygiene and cleaning solutions across assigned accounts in the…
Added 4 hours ago
Boutique Manager | Royalmount
Parfums Christian Dior
Montreal, QC
Full-time
…des clients) tout en garantissant un niveau exceptionnel de service client. Votre passion et votre incarnation de la marque (valeurs) vous permettront de contribuer au développement global…

Northern Reflections Ltd

SHIFT LEADER

Fort McMurray, AB, Canada

Experience: 1–2 years of retail or customer service experience, preferably in a leadership
Posting language: English
Posted: Sep 21, 2026

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Original job description

At Northern Reflections, Ricki’s, and Cleo, we are united by a shared vision: to inspire and empower women through fashion that fits their lives. With a proud legacy in Canadian retail, we bring together decades of expertise, a passionate team, and a commitment to delivering exceptional style, quality, and service.

As part of our growing organization, you’ll join a collaborative and dynamic team that values innovation, customer connection, and the power of great fashion. Whether it’s timeless comfort, polished workwear, or versatile style, each of our brands plays a unique role in serving women across generations.

Reporting to the Store Manager, the Shift Leader supports the daily operations of our store and delivers an exceptional in-store experience for our customers. As part of the store leadership team, the Shift Leader is responsible for overseeing the store during assigned shifts, including opening and closing procedures.

Key Responsibilities:

Support daily store operations, including achieving sales goals and delivering an exceptional customer experience.
Provide strong on-the-floor leadership in the absence of the Store Manager or Assistant Manager.
Deliver outstanding customer service by following our customer service program
Drive customer loyalty by promoting and enrolling customers in our loyalty program.
Coach, support, and provide feedback to sales associates to help them meet productivity goals and improve performance.
Maintain visual merchandising standards, including product preparation, displays, and in-store layouts.
Perform point of sale transactions quickly and accurately.
Ensure a safe and secure environment for both customers and the store team, following all loss prevention procedures.
Communicate clearly and professionally with customers and coworkers.
Follow all company policies, procedures, and initiatives.
Perform other duties as assigned to support overall store success.

Experience & Qualifications:

Minimum 1–2 years of retail or customer service experience, preferably in a leadership or supervisory role
Proven track record of achieving sales targets and driving team performance
Strong interpersonal and communication skills with the ability to motivate and inspire a team
Excellent customer service and selling skills
Solid understanding of retail operations, including visual merchandising and loss prevention
Strong organizational and time management skills; able to manage multiple priorities
Comfortable working in a fast-paced, dynamic environment
Must be able to stand for extended periods of time, climb a ladder and to move and handle boxes of merchandise (weighing up to 30 pounds) and fixtures throughout the store
Flexible availability including days, evenings, weekends, and holidays

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More about this job

Responsibilities

The Shift Leader supports daily store operations, including achieving sales goals and maintaining visual merchandising standards. They provide on-the-floor leadership, coach sales associates, and ensure an exceptional customer experience.

Requirements

Candidates must have 1-2 years of retail or customer service experience, preferably in a supervisory role. The position requires strong communication skills, the ability to meet sales targets, and physical capability to handle merchandise.

Skills

Retail operations
Customer service
Leadership
Sales management
Visual merchandising
Loss prevention
Team coaching
Point of sale
Communication
Time management
Organizational skills
Conflict resolution

Visa sponsorship

Not detected in the job text

Keywords

Retail
Shift Leader
Customer Service
Sales Targets
Visual Merchandising
Loss Prevention
Team Leadership
Point of Sale
Inventory Management
Store Operations
Loyalty Program
Coaching
Performance Management
Fashion Retail

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