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Added 25 mins ago
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Assistant Store Manager - Feeds' n Needs - Saint John
Nutreco
Saint John, NB · St. John , New Brunswick
- Full-time
Beyond effectively communicating with customers about merchandise, we are looking to leverage your strong business acumen and retail management experience to support our commitment to…
Added 25 mins ago
FH
Campus Store Leader Canada - 36152C
Follett Higher Education
Calgary, AB
- Full-time
As a Campus Store Leader - Canada, you will support a Market Leader or Campus Store Manager overseeing store operations. You will be responsible for driving results through sales growth…
Added 54 mins ago
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Retail Store Manager - Sherway Gardens
Lindt & Sprüngli (Canada), Inc
Toronto, ON · Etobicoke, ON
- Full-time
Lindt & Sprüngli is recognized as a leader in the market for premium quality chocolate, offering a large selection of products in more than 120 countries around the world. During more than…
Added 1 hour ago
L&
Assistant Store Manager - Sherway Gardens
Lindt & Sprüngli (Canada), Inc
Toronto, ON · Etobicoke, ON
- Full-time
Lindt & Sprüngli is recognized as a leader in the market for premium quality chocolate, offering a large selection of products in more than 120 countries around the world. During more than…
Added 1 hour ago
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7734-Sales Help(H)
Lids
Lloydminster, AB
- $15 USD / hour
- Part-time
…Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind…
Added 1 hour ago
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7734-3rd Key(H)
Lids
Lloydminster, AB
- $15.5 USD / hour
- Full-time
…Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind…
Added 1 hour ago
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5726 - 3rd Key
Lids
Sudbury, ON · Greater Sudbury, ON
- $18.1 USD / hour
- Part-time
…Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind…
Added 1 hour ago
MC
Technicien(ne) de l'entrepot magasin / Store Warehouse Associate
Mobilia Canada
QC · Montérégie, QC
- Full-time
Mobilia Interiors Inc., a leader in contemporary home furnishings, is looking for a Store Warehouse Associate (St-Hubert), to join our team.
Added 1 hour ago
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5733-Sales Help(H)
Lids
Winnipeg, MB
- $16.4 USD / hour
- Part-time
…Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind…
Added 1 hour ago
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Technicien(ne) de l'entrepot magasin / Store Warehouse Associate
Mobilia
Quebec, QC · St-Hubert, Quebec
- Full-time
Mobilia Interiors Inc., a leader in contemporary home furnishings, is looking for a Store Warehouse Associate, to join our team.
Added 2 hours ago
MB
Assistant Taproom Manager
Muskoka Brewery
Bracebridge, ON
- Full-time
…exceptional consumer experience, train and coach our taproom team, provide authentic tour & event experiences, and have a critical eye to optimize our retail and merchandise…
Added 2 hours ago
AE
AE - Merchandise Leader (Part-Time)
American Eagle Outfitters
Orleans, ON
- Part-time
As the Merchandise Leader, you are the Merchandising Team Leader's right hand in ensuring your store is always rocking AEO Brand Visual Standards. Your expertise lies in executing effective…
Added 3 hours ago
TL
Retail Store Team Leader PT - Chinook Centre, Calgary
the LEGO Group
Calgary, AB · Retail Store Chinook Ctr
- Part-time
Join the LEGO® Brand Retail team as a part-time Team Leader and be a role model as you provide a brand experience for our customers. This part-time Team Leader will provide training to…
Added 3 hours ago
TL
Retail Store Team Leader (Part-Time) - Square One, Mississauga, ON
the LEGO Group
Toronto, ON · Mississauga, ON · Retail Store Square One Shopping Centre, Mississauga
- Part-time
Join the LEGO® Brand Retail team as a part-time Team Leader and be a role model as you provide a brand experience for our customers. This part-time Team Leader will provide training to…
Added 3 hours ago
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Senior Director Information Technology
lululemon
Vancouver, BC
- Full-time
…merchandises, plans, and deliver products to our guests. This leader will modernize the merchandise planning and allocations suite of solutions and related integration stacks, scale our…
Added 3 hours ago
Delivery Driver
Talent Acquisition/Human Resources, The Aaron's Family of Companies
North Battleford, SK · N Battleford, SK
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to…
Added 3 hours ago
Customer Accounts Advisor
Talent Acquisition/Human Resources, The Aaron's Family of Companies
Prince Albert, SK
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to…
Added 3 hours ago
Sales Manager
Talent Acquisition/Human Resources, The Aaron's Family of Companies
Niagara Falls, ON
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to…
Added 3 hours ago
Sales Associate
Talent Acquisition/Human Resources, The Aaron's Family of Companies
Lloydminster, AB
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to…
Added 3 hours ago
Sales Associate
Talent Acquisition/Human Resources, The Aaron's Family of Companies
Regina, SK
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to…
Added 4 hours ago
SHIFT LEADER
Northern Reflections Ltd
Fort McMurray, AB
Reporting to the Store Manager, the Shift Leader supports the daily operations of our store and delivers an exceptional in-store experience for our customers. As part of the store…
Added 4 hours ago
BP
Gun Counter Lead
Bass Pro Shops
Nanaimo, BC
- Full-time
POSITION SUMMARY: Under the supervision of the Group Sales Manager, the Team Leader - Firearms gives daily directions to the outfitters in one of the departments within the store, to…
Added 4 hours ago
AF
Sales Representative - Vancouver Island
Arla Foods Inc. (Canada)
Richmond, BC
- Full-time
…with a global brand? Join Arla Canada's National Retail Sales Team and play a key role in driving growth across Vancouver…
Added 6 hours ago
AG
Game Facilitator
Activate Games
Burlington, ON
- Part-time
Aiding Team Lead in checking inventory of merchandise
Added 6 hours ago
AE
Aerie - Sales Leader (Full-Time)
American Eagle Outfitters
Winnipeg, MB
- Full-time
As the full-time Sales Leader, you support the Store Leadership Team by rocking out strong LOD (Leader on Duty) shifts and ensuring a stellar guest experience. You hold down the daily…

Northern Reflections Ltd

SHIFT LEADER

Fort McMurray, AB, Canada

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Job details

Experience: 1–2 years of retail or customer service experience, preferably in a leadership
Posting language: English
Posted: Oct 5, 2026

Original job description

At Northern Reflections, Ricki’s, and Cleo, we are united by a shared vision: to inspire and empower women through fashion that fits their lives. With a proud legacy in Canadian retail, we bring together decades of expertise, a passionate team, and a commitment to delivering exceptional style, quality, and service.

As part of our growing organization, you’ll join a collaborative and dynamic team that values innovation, customer connection, and the power of great fashion. Whether it’s timeless comfort, polished workwear, or versatile style, each of our brands plays a unique role in serving women across generations.

Reporting to the Store Manager, the Shift Leader supports the daily operations of our store and delivers an exceptional in-store experience for our customers. As part of the store leadership team, the Shift Leader is responsible for overseeing the store during assigned shifts, including opening and closing procedures.

Key Responsibilities:

Support daily store operations, including achieving sales goals and delivering an exceptional customer experience.
Provide strong on-the-floor leadership in the absence of the Store Manager or Assistant Manager.
Deliver outstanding customer service by following our customer service program
Drive customer loyalty by promoting and enrolling customers in our loyalty program.
Coach, support, and provide feedback to sales associates to help them meet productivity goals and improve performance.
Maintain visual merchandising standards, including product preparation, displays, and in-store layouts.
Perform point of sale transactions quickly and accurately.
Ensure a safe and secure environment for both customers and the store team, following all loss prevention procedures.
Communicate clearly and professionally with customers and coworkers.
Follow all company policies, procedures, and initiatives.
Perform other duties as assigned to support overall store success.

Experience & Qualifications:

Minimum 1–2 years of retail or customer service experience, preferably in a leadership or supervisory role
Proven track record of achieving sales targets and driving team performance
Strong interpersonal and communication skills with the ability to motivate and inspire a team
Excellent customer service and selling skills
Solid understanding of retail operations, including visual merchandising and loss prevention
Strong organizational and time management skills; able to manage multiple priorities
Comfortable working in a fast-paced, dynamic environment
Must be able to stand for extended periods of time, climb a ladder and to move and handle boxes of merchandise (weighing up to 30 pounds) and fixtures throughout the store
Flexible availability including days, evenings, weekends, and holidays

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More about this job

Responsibilities

The Shift Leader oversees daily store operations, including opening and closing procedures, while ensuring sales goals are met. They provide on-the-floor leadership, coach sales associates, and maintain visual merchandising standards to deliver an exceptional customer experience.

Requirements

Candidates must have 1–2 years of retail or customer service experience, preferably in a supervisory role. The position requires the ability to stand for extended periods, handle merchandise up to 30 pounds, and maintain flexible availability for shifts.

Skills

Retail operations
Customer service
Leadership
Sales targets
Visual merchandising
Loss prevention
Team coaching
Communication
Time management
Point of sale
Inventory handling
Conflict resolution
Product display
Customer loyalty

Visa sponsorship

Not detected in the job text

Keywords

Retail
Store Operations
Sales Goals
Customer Experience
Leadership
Visual Merchandising
Loss Prevention
Point Of Sale
Team Management
Customer Loyalty
Inventory Management
Merchandise Handling
Supervisory
Fashion Retail
Store Management

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