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Added 15 mins ago
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Junior Sales Trader – Origination & Business Development
Targray
Montreal, QC
- Full-time
Added 28 mins ago
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Team Leader
Dollarama
Terrebonne, QC
- Full-time
As part of the management team, the Team Leader provides support to the Store Manager and Assistant Store Manager in overseeing daily retail store operations.
Added 28 mins ago
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Project Leader
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
…new builds? If you answered yes, we are looking for a Project Leader to deliver projects for CNL, ranging from small modifications and improvements to facilities and infrastructure at Chalk…
Added 28 mins ago
RD
Full Stack Engineer
Randstad Digital
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Our client is a global leader in advanced manufacturing, dedicated to transforming modern industrial operations through cutting-edge, cloud-based IoT software solutions. By connecting…
Added 30 mins ago
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Delivery Billing Execution (DBE) Specialist
Nokia
Ottawa, ON
- Full-time
As a DBE Specialist, you will own the end-to-end execution of customer deliveries and billing operations. Your responsibilities include managing the operational aspects of order…
Added 30 mins ago
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Warehouse Associate
EECOL
Langley (District), BC · Langley, BC
- Full-time
When you join EECOL, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. We take pride in having an inclusive…
Added 30 mins ago
FM
Senior Associate, Employee Relations
Ford Motor Company
Windsor, ON
- Full-time
Ford of Canada’s operations include a national headquarters, three vehicle assembly and engine manufacturing plants, three parts distribution centres, and three Connectivity and Innovation…
Added 30 mins ago
Director, Value Realization Office
Scotiabank
Toronto, ON
…value realization. As a trusted strategic advisor and execution leader, the Director partners across Business, Technology, Finance, Risk, and Procurement to shape investment decisions,…
Added 30 mins ago
NC
Fractional vCISO (Financial Services/Crypto experience)
Ndax Canada Inc.
Calgary, AB
- Other
This role suits a security leader who already serves other clients and wants to make a real impact in a regulated fintech and digital asset environment.
Added 30 mins ago
Senior Software Engineer, Full-Stack Applications - Python
Fitch Group
Toronto, ON
Fitch Group is a global leader in financial information services with operations in more than 30 countries. Wholly owned by the Hearst Corporation, we are comprised of three main…
Added 30 mins ago
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Store Manager- Royalmount
Pandora
Mont-Royal, QC
- Full-time
Utilize your brilliance across talent, brand, operations, and fan experience, guaranteeing the timely implementation of visual merchandising directives, efficient operational processes, and…
Added 30 mins ago
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Store Manager- Metrotown
Pandora
Burnaby, BC
- Full-time
Utilize your brilliance across talent, brand, operations, and fan experience, guaranteeing the timely implementation of visual merchandising directives, efficient operational processes, and…
Added 30 mins ago
Senior Financial Accountant
EY
Toronto, ON
The Partnership Operations Group is dedicated to supporting EY Canada leaders across both the partner talent and financial life cycles. As a team of problem solvers, we are committed to…
Added 45 mins ago
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Improvement Project Implementation Intern
Hitachi
London, ON · (HE)Office_ON, Stoney Creek
- Full-time
Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative…
Added 45 mins ago
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CI Maturity Development Intern
Hitachi
London, ON · (HE)Office_ON, Stoney Creek
- Full-time
Working towards improving inter-factory relations (i.e., operations, engineering, health and safety, quality, project management, sales, etc.)
Added 45 mins ago
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Architecte de données / Data Architect
RTX
Longueuil, QC
- Full-time
Pratt & Whitney Canada (P&WC) est un leader mondial de l’innovation aérospatiale, dont le siège social est situé à Longueuil, au Québec, depuis 1928. Nous concevons et fabriquons des…
Added 45 mins ago
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Director, Education Operations
TVO
Toronto, ON
- Full-time
…globally recognized digital learning organization, we need a leader who can turn bold ideas into strong, sustainable…
Added 45 mins ago
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Senior Accountant
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
Join CoolIT, an Ecolab Company, a global leader in Direct Liquid Cooling technology for data centers, supercomputers, and high-performance computing environments.
Added 45 mins ago
JE
Head of Engineering, Logistics Services
Just Eat Takeaway.com
MB · AB
- Full-time
We are looking for a senior engineering leader to head up engineering across our Logistics Services pillar. This role is responsible for the technical strategy, execution, and operational…
Added 45 mins ago
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Sales Consultant II
Sysco
Thunder Bay, ON · Sysco Thunder Bay
- Full-time
Business and restaurant operations acumen to manage sophisticated customers
Added 45 mins ago
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Retail Shift Leader
Canna Cabana
Toronto, ON · Yonge St, Toronto, ON
- $19 to $21 CAD / hour
- Part-time
Provide assistance to store management in supervising and facilitating the daily operations of the store
Added 45 mins ago
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Retail Shift Leader
Canna Cabana
Toronto, ON · Wellesley, Toronto, ON
- $19 to $21 CAD / hour
- Part-time
Provide assistance to store management in supervising and facilitating the daily operations of the store
Added 45 mins ago
SC
Cook Supervisor-Baking (70306838)
Sodexo Canada Ltd
Edmonton, AB
- Full-time
At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55…
Added 45 mins ago
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Production laborer
Techo-Bloc
Chambly, QC
- Full-time
At Techo-Bloc, quality isn’t just a final check - it’s a mindset built into everything we do. We’re a leader in high-end landscaping products across North America, and we’re proud of our…
Added 45 mins ago
IB
Product Operations Manager
Indigo Books & Music
Ottawa, ON
- $42,500 to $52,500 CAD / year
- Full-time
Provides leadership, direction, and ongoing support to Product Operations Leader(s)/Visual Operations Leader(s), ensuring inventory management, product flow, merchandising, promotional…

Northern Reflections Ltd

SHIFT LEADER

Fort McMurray, AB, Canada

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Job details

Experience: 1–2 years of retail or customer service experience, preferably in a leadership
Posting language: English
Posted: Oct 5, 2026

Original job description

At Northern Reflections, Ricki’s, and Cleo, we are united by a shared vision: to inspire and empower women through fashion that fits their lives. With a proud legacy in Canadian retail, we bring together decades of expertise, a passionate team, and a commitment to delivering exceptional style, quality, and service.

As part of our growing organization, you’ll join a collaborative and dynamic team that values innovation, customer connection, and the power of great fashion. Whether it’s timeless comfort, polished workwear, or versatile style, each of our brands plays a unique role in serving women across generations.

Reporting to the Store Manager, the Shift Leader supports the daily operations of our store and delivers an exceptional in-store experience for our customers. As part of the store leadership team, the Shift Leader is responsible for overseeing the store during assigned shifts, including opening and closing procedures.

Key Responsibilities:

Support daily store operations, including achieving sales goals and delivering an exceptional customer experience.
Provide strong on-the-floor leadership in the absence of the Store Manager or Assistant Manager.
Deliver outstanding customer service by following our customer service program
Drive customer loyalty by promoting and enrolling customers in our loyalty program.
Coach, support, and provide feedback to sales associates to help them meet productivity goals and improve performance.
Maintain visual merchandising standards, including product preparation, displays, and in-store layouts.
Perform point of sale transactions quickly and accurately.
Ensure a safe and secure environment for both customers and the store team, following all loss prevention procedures.
Communicate clearly and professionally with customers and coworkers.
Follow all company policies, procedures, and initiatives.
Perform other duties as assigned to support overall store success.

Experience & Qualifications:

Minimum 1–2 years of retail or customer service experience, preferably in a leadership or supervisory role
Proven track record of achieving sales targets and driving team performance
Strong interpersonal and communication skills with the ability to motivate and inspire a team
Excellent customer service and selling skills
Solid understanding of retail operations, including visual merchandising and loss prevention
Strong organizational and time management skills; able to manage multiple priorities
Comfortable working in a fast-paced, dynamic environment
Must be able to stand for extended periods of time, climb a ladder and to move and handle boxes of merchandise (weighing up to 30 pounds) and fixtures throughout the store
Flexible availability including days, evenings, weekends, and holidays

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More about this job

Responsibilities

The Shift Leader oversees daily store operations, including opening and closing procedures, while ensuring sales goals are met. They provide on-the-floor leadership, coach sales associates, and maintain visual merchandising standards to deliver an exceptional customer experience.

Requirements

Candidates must have 1–2 years of retail or customer service experience, preferably in a supervisory role. The position requires the ability to stand for extended periods, handle merchandise up to 30 pounds, and maintain flexible availability for shifts.

Skills

Retail operations
Customer service
Leadership
Sales targets
Visual merchandising
Loss prevention
Team coaching
Communication
Time management
Point of sale
Inventory handling
Conflict resolution
Product display
Customer loyalty

Visa sponsorship

Not detected in the job text

Keywords

Retail
Store Operations
Sales Goals
Customer Experience
Leadership
Visual Merchandising
Loss Prevention
Point Of Sale
Team Management
Customer Loyalty
Inventory Management
Merchandise Handling
Supervisory
Fashion Retail
Store Management

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