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AG
Chef de projet et opérations clients
Adelphi Group
Montreal, QC
- Full-time
Tu seras le leader opérationnel et stratégique de tes clients. En supervisant la coordination de l'ensemble des projets, tu planifieras les ressources, tu animeras les kick-offs, tu…
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ENTERPRISE ENROLMENT ANALYST, ADMINISTRATION SOLUTIONS - HYBRID
Green Shield Canada
Vancouver, BC · Toronto, ON · Windsor, ON · Montreal, QC · Quebec, QC
…delight our clients and set our organization apart as an industry…
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Scientifique des données sénior
EXFO
Montreal, QC · Quebec, QC
- Full-time
Expérience significative (5+ ans) en analyse de données, statistique appliquée et modélisation descriptive/prédictive dans un contexte produit ou opérationnel.
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Director of Finance
Pontosense
Toronto, ON
- Full-time
…that hold up in diligence. This is the moment to bring in the leader who owns…
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Supply Chain Director
Pontosense
Toronto, ON
- Full-time
…volumes are about to step up across both businesses. We need a leader who has scaled a hardware supply chain before, and who can turn returns and refurbishment into a real advantage on cost…
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Staff Software Engineer
Magnet Forensics
Canada
- Full-time
Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related…
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AI
Sales Executive (Bilingual French/English)
ARxIUM INC
Montreal, QC
- $60,000 to $80,000 CAD / year
- Full-time
We are seeking an ambitious sales professional with 1-3 years of successful B2B sales experience who enjoys building relationships, solving customer problems, and driving business growth.
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GV
Lead Customer Project Support Engineer
GE Vernova
Markham, ON
- Full-time
GE Vernova’s Grid Automation Lead Customer Project Support Engineer (Protection/SCADA/Telecom Panel Design) is a hands-on, high-impact engineering role responsible for owning the design,…
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SB
Field Marketing Coordinator
Stanley Black & Decker, Inc.
Mississauga, ON
- Full-time
…Field Marketing Coordinator, you must be a highly motivated, customer focused, hands-on individual that thrives in a fast-paced service environment. Possessing strong interpersonal and…
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Field Marketing Coordinator/Coordonnateur du marketing sur le terrain - Montreal, QC
Stanley Black & Decker, Inc.
Montreal, QC · St. Leonard CAN - Blvd Langelier
- Full-time
Expérience avec les événements de vente au détail, la démonstration de produits, les lancements de nouveaux produits
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Warehouse Lead Hand - Weekend Shift
Ryder Supply Chain Solutions
Cornwall, ON
- Full-time
Under the responsibility of the Logistics Supervisor, the Warehouse Team Leader assists in ensuring customer requirements are performed effectively and efficiently. The incumbent provides…
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Client Service Associate, Financial Planning
TD
Montreal, QC
- Full-time
…achieve their financial goals while delivering a legendary customer experience is what drives our business success, new business and client loyalty. We do this by knowing our clients,…
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Senior Regional Manager, Financial Planning
TD
Barrie, ON
- Full-time
…achieve their financial goals while delivering a legendary customer experience is what drives our business success, new business and client loyalty. We do this by knowing our clients,…
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London Credit Card Representative
TD
London, ON
- Full-time
Make people’s day: consistently deliver an outstanding customer service experience by offering friendly support through your knowledge of TD products, services and solutions.
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Branch Manager
Battlefield Equipment Rentals
Guelph, ON
- Full-time
…employees and take full responsibility for operational performance, customer satisfaction, safety, service excellence, employee engagement, and financial results. This role requires a…
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JS
Lead Systems Engineer
Jonas Software
Markham, ON · Toronto, ON · Canada - Markham - Ontario
- Full-time
Bachelor's degree in Computer Science, Information Technology, or equivalent professional experience.
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CI
Assistant Store Manager
Carters Inc.
St. John's, NL
- Full-time
…little moments on their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates…
Added 15 mins ago
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AVP, Enterprise Digital Capabilities
Manulife
Toronto, ON
- Full-time
We are seeking a strategic, collaborative and product-minded leader to join our team as Assistant Vice President (AVP), Enterprise Digital Capabilities. This role is a key leader in…
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Architecte principal national / Country Lead Architect
RTX
Longueuil, QC
- Full-time
Pratt & Whitney Canada (P&WC) est un leader mondial de l’innovation aérospatiale, dont le siège social est situé à Longueuil, au Québec, depuis 1928. Nous concevons et fabriquons des…
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Customer Service Representative, RMV (Clerk 3)
The Government of Nova Scotia
Middleton, NS
Qualifications include four years of experience in a fast-paced customer service environment or a combination of customer service and other related experience, training, or education…
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NA
Delivery Driver
Nationwide Auto Glass
Pickering, ON
- Full-time
As a part of our growth, PGW Auto Glass, a leader in the Auto Glass industry with over 100 years experience, is looking for a dedicated and passionate Warehouse/Delivery Driver. PGW has…
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RP
Leasing Manager
Royal Premier Homes
London, ON
- Full-time
…leasing team that knows this market, and we want an experienced leader to run…
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Manager, Enterprise
BrainStation
Toronto, ON
- Full-time
…the opportunities and risks AI creates for their products and customer…
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Proposal Procurement Lead (North America)
Veolia | Water Tech
Oakville, ON
- Full-time
Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia…
Added 15 mins ago
AW
Production Supervisor
Arrow Workforce Solutions
Markham, ON
- $70,000 to $80,000 CAD / year
- Full-time
This role requires a hands-on leader who can monitor production performance, coach employees, resolve operational challenges, and collaborate with cross-functional teams to improve…

Northern Reflections Ltd

STORE TEAM LEADER

Ottawa, ON, Canada

$18 to $19.85 CAD / hour · Full-time

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Job details

Pay: $18 to $19.85 CAD / hour
Job type: Full-time
Experience: 1–2 years of retail or customer service experience, preferably in a leadership
Posting language: English
Posted: Oct 9, 2026

Original job description

At Northern Reflections, Ricki’s, and Cleo, we are united by a shared vision: to inspire and empower women through fashion that fits their lives. With a proud legacy in Canadian retail, we bring together decades of expertise, a passionate team, and a commitment to delivering exceptional style, quality, and service.

As part of our growing organization, you’ll join a collaborative and dynamic team that values innovation, customer connection, and the power of great fashion. Whether it’s timeless comfort, polished workwear, or versatile style, each of our brands plays a unique role in serving women across generations.

Reporting to the Store Manager, as the Store Team Leader, you will take full responsibility for the store during assigned shifts, leading the team to meet and exceed sales goals and productivity standards. You’ll provide ongoing coaching on the sales floor and support the development of a high-performing team. Your leadership will help create a welcoming, customer-first environment and ensure operational excellence at all times.

Key Responsibilities:

Support daily store operations, including achieving sales goals and delivering an exceptional customer experience, store opening and closing procedures.
Provide strong on-the-floor leadership in the absence of the Store Manager or Assistant Manager.
Deliver outstanding customer service by following our customer service program
Drive customer loyalty by promoting and enrolling customers in our loyalty program.
Coach, support, and provide feedback to sales associates to help them meet productivity goals and improve performance.
Maintain visual merchandising standards, including product preparation, displays, and in-store layouts.
Perform point of sale transactions quickly and accurately.
Ensure a safe and secure environment for both customers and the store team, following all loss prevention procedures.
Communicate clearly and professionally with customers and coworkers.
Follow all company policies, procedures, and initiatives.
Perform other duties as assigned to support overall store success.

Experience & Qualifications:

Minimum 1–2 years of retail or customer service experience, preferably in a leadership or supervisory role
Proven track record of achieving sales targets and driving team performance
Strong interpersonal and communication skills with the ability to motivate and inspire a team
Excellent customer service and selling skills
Solid understanding of retail operations, including visual merchandising and loss prevention
Strong organizational and time management skills; able to manage multiple priorities
Comfortable working in a fast-paced, dynamic environment
Must be able to stand for extended periods of time, climb a ladder and to move and handle boxes of merchandise (weighing up to 30 pounds) and fixtures throughout the store
Flexible availability including days, evenings, weekends, and holidays

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More about this job

Responsibilities

The Store Team Leader is responsible for overseeing daily store operations, including opening and closing procedures and achieving sales targets. They provide on-the-floor leadership, coach sales associates, and ensure high standards of customer service and visual merchandising.

Requirements

Candidates must have 1–2 years of retail or customer service experience, preferably in a supervisory role. The position requires strong communication skills, the ability to manage multiple priorities, and the physical capability to handle merchandise and stand for extended periods.

Skills

Retail operations
Sales leadership
Customer service
Team coaching
Visual merchandising
Loss prevention
Inventory management
Point of sale
Communication
Time management
Conflict resolution
Sales targets
Productivity management
Staff development

Visa sponsorship

Not detected in the job text

Keywords

Retail
Store Management
Sales Goals
Customer Experience
Visual Merchandising
Loss Prevention
Point Of Sale
Team Leadership
Coaching
Inventory
Operations
Loyalty Program
Merchandise Handling
Supervisory
Customer Service

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