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hotel front desk supervisor

  • Muncho Lake, BC, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Perform same duties as workers supervised
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Assist clients/guests with special needs
  • Co-ordinate, assign and review work
  • Hire and train staff in job duties, safety procedures and company policies
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • Requisition materials and supplies

Experience and specialization

Computer and technology knowledge

  • MS Outlook

Additional information

Personal suitability

  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Interpersonal awareness
  • Judgement
  • Organized
  • Team player

Benefits

Financial benefits

  • Bonus
  • Gratuities

Other Benefits

  • Free parking available
  • On-site amenities
  • On-site housing options
  • Other benefits

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for newcomers and refugees

  • Participates in a government or community program or initiative that supports newcomers and/or refugees
  • Supports newcomers and/or refugees with foreign credential recognition
More about this job

Responsibilities

Coordinate, assign, and review staff work; establish schedules and procedures; and perform the same duties as supervised employees. Resolve operational problems, support guests with special needs, prepare reports, train staff, maintain systems and equipment, and requisition supplies.

Requirements

Requires a secondary school graduation certificate and 1 to less than 2 years of experience. Candidates should be accurate, dependable, organized, flexible, client-focused, and effective communicators and team players, with knowledge of MS Outlook.

Skills

  • Staff Coordination
  • Work Scheduling
  • Report Preparation
  • Problem Solving
  • Technical Advice
  • Productivity Improvement
  • Customer Service
  • Staff Hiring
  • Staff Training
  • Safety Procedures
  • Computer Systems Maintenance
  • Supply Requisition
  • MS Outlook
  • Communication
  • Organization
  • Teamwork

Benefits

  • Bonus
  • Gratuities
  • Free Parking
  • On-Site Amenities
  • On-Site Housing

Visa sponsorship

Not detected in the job text

Categories

  • Hospitality
  • Management & Leadership
  • Customer Service & Support

Keywords

  • Hotel Front Desk
  • Hospitality
  • Front Desk Supervision
  • Staff Coordination
  • Work Scheduling
  • Work Procedures
  • Report Preparation
  • Problem Solving
  • Technical Advice
  • Productivity Improvement
  • Product Quality
  • Guest Services
  • Special Needs Assistance
  • Hiring
  • Staff Training
  • Safety Procedures
  • Company Policies
  • Computer Systems
  • Equipment Maintenance
  • Repair Coordination
  • Customer Service
  • Supply Requisition
  • MS Outlook

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