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Added 12 mins ago
EI
Paralegal
Ecolab Inc.
Calgary, AB
- Full-time
Three or more years of experience as a paralegal, contracts specialist, contract administrator, or legal professional, including meaningful exposure to commercial transactions.
Added 26 mins ago
C
Security Systems Technician - Service Focused
Convergint
AB · Edmonton, AB
- Full-time
Job Description: Convergint is currently recruiting for a Security Technician - Service Specialist to join our team in Edmonton, AB. As a Security Technician, you will be responsible for…
Added 56 mins ago
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Spécialiste mise en service/Commissioning Support Specialist
Veolia | North America
Montreal, QC
- Full-time
We are seeking a Commissioning Specialist to lead the startup and commissioning of major water treatment projects across municipal, industrial, and mining applications. This role combines…
Added 56 mins ago
TS
Accounts Payable Specialist
The Staffing Alternative
Oakville, ON
- Full-time
automation and process efficiency improvements
Added 1 hour ago
US
Finance Specialist
UPS Supply Chain Solutions
Mississauga, ON · CA - MISSISSAUGA (ONMIG)
- Full-time
The Finance Specialist supports financial planning, reporting, forecasting, and business decision-making through the analysis of financial and operational data. This role partners with…
Added 1 hour ago
R
Quality Assurance (QA) Analyst
Raise
Burnaby, BC
- Full-time
Identify and recommend opportunities for test automation, reusable validation scripts, and continuous QA process improvements.
Added 1 hour ago
FC
Weld-Console Administrator / Construction Automation Specialist
Fluor Corporation
Calgary, AB
- Full-time
The Weld-Console Administrator / Construction Automation Specialist will support project welding and piping construction activities through the administration, maintenance, and quality…
Added 1 hour ago
R
ITAM Specialist
Raise
Saskatoon, SK
- Full-time
Raise is currently hiring an ITAM Specialist on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader.…
Added 1 hour ago
Cyber Security Specialist - L2
Global Relay
Vancouver, BC
As a Cyber Security Specialist - L2, you'll provide second-level response to security threats and vulnerabilities. You'll analyze event logs, system logs, and other data sources to…
Added 1 hour ago
YA
Bilingual French Inbound Customer Engagement Specialist- Hybrid
Yoh, A Day & Zimmermann Company
Vancouver, BC
- Contract
Inputting leads into SAP CRM and other marketing automation tools in a timely manner
Added 1 hour ago
GR
Cyber Security Specialist - L2
Global Relay
Vancouver, BC
- Full-time
As a Cyber Security Specialist - L2, you'll provide second-level response to security threats and vulnerabilities. You'll analyze event logs, system logs, and other data sources to…
Added 2 hours ago
RA
Product Management Specialist – Medium Voltage
Rockwell Automation
Cambridge, ON · Canada Cambridge (Dundas)
- $63,600 to $79,500 CAD / year
- Full-time
As a Product Management Specialist at Rockwell Automation, you will support the development and execution of product and marketing strategies for our Medium Voltage Drive products with…
Added 2 hours ago
Cyber Security Specialist - L3
Global Relay
Vancouver, BC
The Cyber Security Specialist - L3 ensures the deployment, operations and continuous improvement of security tools, technologies and processes that protect Global Relay, including the…
Added 2 hours ago
GR
Cyber Security Specialist - L3
Global Relay
Vancouver, BC
- Full-time
The Cyber Security Specialist - L3 ensures the deployment, operations and continuous improvement of security tools, technologies and processes that protect Global Relay, including the…
Added 2 hours ago
MN
Junior Cloud QA Specialist (SDET) - 13-month term contract (maternity leave)
March Networks
Remote, Canada
- Contract
- Remote
March Networks is building video-enabled business intelligence solutions in the cloud and is looking for a Junior Test Specialist (SDET) with cloud and analytics experience to help us…
Added 3 hours ago
VE
Spécialiste mise en service/Commissioning Support Specialist
Veolia Environnement SA
Montreal, QC
- Full-time
We are seeking a Commissioning Specialist to lead the startup and commissioning of major water treatment projects across municipal, industrial, and mining applications. This role combines…
Added 3 hours ago
VA
AI Enablement Specialist - Contract
Vital AI
Canada
- Contract
As an AI Enablement Specialist, you will help our clients understand, adopt, and implement AI tools in their everyday work. You will deliver training, support organizations in identifying…
Added 3 hours ago
T
Information Security Specialist - PCI DSS Compliance
TD
Toronto, ON
- Full-time
The Information Security Specialist is a senior technology professional responsible for end-to-end accountability for the Payment Card Industry Data Security Standard, or PCI DSS,…
Added 3 hours ago
A
Growth Marketing Specialist
Apertera
Toronto, ON
- Full-time
CRM and marketing automation platforms such as HubSpot
Added 3 hours ago
MN
Junior Cloud QA Specialist (SDET) - 13-month term contract (maternity leave)
March Networks
Ottawa, ON
- Contract
March Networks is building video-enabled business intelligence solutions in the cloud and is looking for a Junior Test Specialist (SDET) with cloud and analytics experience to help us…
Added 3 hours ago
V|
Spécialiste mise en service/Commissioning Support Specialist
Veolia | Water Tech
Montreal, QC
- Full-time
We are seeking a Commissioning Specialist to lead the startup and commissioning of major water treatment projects across municipal, industrial, and mining applications. This role combines…
Added 3 hours ago
HC
Growth Marketing Engineer
Healthcord Cryogenics
Vancouver, BC
- Full-time
…newsletters (print and electronic), basic SEO/SEM support, and light automation of CRM/marketing systems (such as HubSpot or…
Added 3 hours ago
Indirect Sourcing Co-op
INNIO
Welland, ON
Own the supplier onboarding process to collect supplier primary business information and work with Supplier Lifecycle Management (SLM) specialist through Purchase Order (PO) issuance.
Added 3 hours ago
MN
Junior QA Specialist
March Networks
Remote, Canada
- Full-time
- Remote
March Networks builds enterprise-level video-enabled business intelligence solutions and is looking for a Junior QA Specialist to help us deliver with impeccable quality. We are looking for…
Added 3 hours ago
MN
Junior QA Specialist
March Networks
Ottawa, ON
- Full-time
March Networks builds enterprise-level video-enabled business intelligence solutions and is looking for a Junior QA Specialist to help us deliver with impeccable quality. We are looking for…

Northfield IT

System Support Specialist

Remote, Canada

Remote

$52,000 to $56,000 CAD / year · Full-time

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Job details

Pay: $52,000 to $56,000 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 19, 2026

Original job description

Northfield IT is the team behind the National Football League (NFL) Digital Media, supporting millions of NFL fans throughout the year. Headquartered in Winnipeg, MB we are a technology based company that provides managed services to our major clients in the US marketplace. We expose you to the leading edge of web infrastructure technology in a fast-paced team environment.

At Northfield, we have a great assembly of strong technically skilled team members and a culture where it is safe to fail. We encourage team members to ask questions and seek help. Everyone here understands the value of learning and making mistakes.

If you are a naturally curious individual who enjoys learning, working with highly driven and talented team members, and are strongly committed to fostering a positive and engaging workplace culture, keep reading! This could be the right fit for you.

Northfield believes that to grow as a company and as individuals we need to support our people as best as possible and invest in their development as professionals. There are increased opportunities for our team members to flex their mastery and interest in different areas of Northfield, without being encumbered by administration or challenges outside of their practice area.

Summary

The System Support Specialist serves as the first line of defence for system integrity and client support within NFL Operations. This role is responsible for analyzing, troubleshooting, and resolving technical issues across web-based applications and supporting infrastructure to maintain stability and minimize service disruption.

The position requires proactive system monitoring, diligent communication of incidents, and the use of automation and AI-assisted tools to improve response times and reduce manual effort. Through accurate documentation, collaboration with Engineering and Operations teams, and participation in rotational support coverage, the System Support Specialist contributes directly to reliable service delivery and operational continuity.

In this role, you can expect to:

Manage the full lifecycle of access requests, service requests and incidents within the ticketing system to support timely resolution and client satisfaction.
Assist users by following established standard operating procedures to complete tasks related to application support and system access.
Diagnose and resolve application, infrastructure, hardware, and network connectivity issues. Escalating to appropriate teams with clear context when required.
Monitor system health using observability tools to identify performance degradation, failures, or emerging risks.
Utilize AI-assisted tools to support scripting, debugging, analysis, and workflow efficiency.
Perform server maintenance, firmware upgrades, and patch management in alignment with security and change practices.
Maintain accurate technical documentation, inventory records, and knowledge base articles, and correctly updating documentation when necessary.
Participate in rotational shifts to support service delivery, monitoring, and critical incident response.

You could be a great fit, if you have:

Minimum two years experience in a technology-based team/role.
Post-secondary education in Information Technology, Computer Science, or an equivalent combination of experience and certification.
Demonstrable knowledge of infrastructure, networking protocols, and application lifecycles.
Demonstrated experience supporting internal stakeholders and external clients.
Demonstrated ability in communicating effectively.
Experience supporting and troubleshooting Content Management Systems (CMS).
Experience developing automations, monitoring tools, and AI-supported workflows.
Experience working in a rotational or on-call support environment is preferred.

What Northfield can provide You:

Comprehensive benefits.
Supplements for mobile phones and home internet.
Paid parking.
Continuous learning and development in a safe to fail environment.
Flexible/hybrid (remote or in office) work arrangements.

*Please be aware we use A.I. in our screening processes. All personal data is held in the strictest confidence and your information is not shared or used in the training of any A.I. models.

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More about this job

Responsibilities

The System Support Specialist acts as the first line of defense for system integrity by troubleshooting and resolving technical issues across web-based applications. They are responsible for proactive system monitoring, maintaining technical documentation, and participating in rotational support coverage to ensure operational continuity.

Requirements

Candidates must have at least two years of experience in a technology-based role and post-secondary education in Information Technology or Computer Science. Proficiency in infrastructure, networking protocols, and experience with automation or AI-supported workflows is required.

Skills

System support
Troubleshooting
Infrastructure monitoring
Technical documentation
Automation
AI-assisted tools
Networking protocols
Content management systems
Server maintenance
Patch management
Incident response
Communication
Scripting
Debugging

Benefits

Comprehensive benefits
Mobile phone supplement
Home internet supplement
Paid parking
Continuous learning and development

Visa sponsorship

Not detected in the job text

Keywords

System Support
NFL
Web Infrastructure
Managed Services
Ticketing System
Observability Tools
AI-assisted tools
Scripting
Debugging
Server Maintenance
Firmware Upgrades
Patch Management
Networking Protocols
CMS
Automation
Incident Response
Information Technology
Computer Science
Infrastructure
Application Lifecycle

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