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Added 39 mins ago
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Senior Talent Acquisition Specialist
Tookli
Toronto, ON
- Full-time
…intelligence, automation, and custom digital products that streamline operations and support growth. By combining technical expertise with creativity and innovation, Tookli delivers…
Added 39 mins ago
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Information Management Specialist
Tookli
Toronto, ON
- Full-time
…intelligence, automation, and custom digital products that streamline operations and accelerate growth. Tookli combines technical expertise, creativity, and innovation to deliver practical,…
Added 54 mins ago
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Technical and Regulatory Specialist
FluksAqua
Ottawa, ON
- Full-time
The Technical and Regulatory Specialist serves as a critical national resource for Canadian operations, combining advanced technical expertise with rigorous regulatory oversight. Operating…
Added 1 hour ago
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Banking Advisor
RBC
Hanover, ON
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 1 hour ago
AA
Spécialiste en Architecture PDP / PDP Architecture Specialist
Airbus Aircraft
Montreal, QC
- Full-time
Mettre en œuvre et gérer les méthodologies d'interface entre la R&D, l'ingénierie de détail, la qualité et les opérations;
Added 1 hour ago
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Data Analyst
Artemis
Aurora, ON
- Full-time
Our client is a rapidly growing organization operating across multiple business units within the specialty construction and infrastructure services sector. The company has experienced…
Added 1 hour ago
RP
Complex Accounting Specialist
RECRUITMENT PARTNERS INC.
Calgary, AB
- Contract
Our Calgary-based technology client is seeking a highly skilled Senior Accounting Contractor to support its growing finance team during a recent departure in-house. This role will be…
Added 2 hours ago
EI
Proposal Specialist
EBC Inc.
Mississauga, ON
- Full-time
…work with heart and enthusiasm to meet deadlines and exceed client expectations, while improving the well-being of…
Added 2 hours ago
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Accountant
Workshop Recruiting & Consulting
North Vancouver, BC
- $75,000 to $100,000 CAD / year
- Full-time
You’ll build your understanding of our products, costs and operations, with room to grow into broader financial responsibilities as your experience develops. If you enjoy technology…
Added 3 hours ago
MP
Pharmacy Data Specialist
MediSystem Pharmacy
Mississauga, ON
- Full-time
As a Pharmacy Data Specialist, you will use your Pharmacy Assistant expertise within the pharmacy industry to specialize in the inputting of prescriptions into MediSystem Pharmacy's…
Added 3 hours ago
MP
Pharmacy Data Specialist
MediSystem Pharmacy
Richmond, BC
- Full-time
Self-motivated with a passion for providing high quality client services and building relationships
Added 3 hours ago
Customer Success Specialist
West Coast Reduction Ltd.
Vancouver, BC
The Customer Success Specialist is responsible for executing Beyond Oil pilots, customer onboarding, training, product adoption, deliveries and ongoing field support for restaurant and…
Added 3 hours ago
HA
Sr Trade Compliance Analyst
Honeywell Aerospace
Mississauga, ON
- Full-time
…you will have a significant impact on the company's global operations and success. Your role will involve ensuring compliance with international trade regulations, which is crucial for the…
Added 3 hours ago
HR
Senior Contracts Specialist
Hughes Recruitment & Strategy Collective
SK · Saskatchewan, Canada
- Full-time
Hughes Collective is pleased to present an exciting opportunity on behalf of our client.
Added 4 hours ago
Senior Proposal Specialist
EBC Inc.
Mississauga, ON
…work with heart and enthusiasm to meet deadlines and exceed client expectations, while improving the well-being of…
Added 4 hours ago
RH
Accounts Receivable Clerk
Robert Half
St. Catharines, ON
- Full-time
Our client, a well-established international organization with over 100 years of industry experience, is seeking an experienced Accounts Payable & Accounts Receivable Specialist to join…
Added 4 hours ago
VE
Spécialiste mise en service/Commissioning Support Specialist
Veolia Environnement SA
Montreal, QC
- Full-time
We are seeking a Commissioning Specialist to lead the startup and commissioning of major water treatment projects across municipal, industrial, and mining applications. This role combines…
Added 5 hours ago
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Information Security Specialist - PCI DSS Compliance
TD
Toronto, ON
- Full-time
The Information Security Specialist is a senior technology professional responsible for end-to-end accountability for the Payment Card Industry Data Security Standard, or PCI DSS,…
Added 5 hours ago
JS
Payments Implementation Specialist - Canada
Jonas Software
Markham, ON · Canada - Markham - Ontario
- Full-time
…and continuous improvement. It is engineered for hospitality operations, complies with SOC 2 and PCI requirements, and supports extensibility through APIs and partner integrations. Our…
Added 5 hours ago
CF
Private Client Operations Specialist
CI Financial
Toronto, ON
- Full-time
We are currently seeking a Private Client Operations Specialist to join our CIIS Reconciliation team. In this role, the successful candidate is expected to provide prompt and courteous…
Added 5 hours ago
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Senior Payroll Specialist – Canada
Rippling
Toronto, ON
- $63,840 to $95,760 CAD / year
We’re looking for a Senior Payroll Specialist to join Rippling’s Global Payroll Operations team and help lead payroll delivery for our EOR customers across Canada.
Added 5 hours ago
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Global Payroll Specialist – Canada
Rippling
Toronto, ON
- $54,000 to $81,000 CAD / year
We’re looking for a Payroll Specialist to join Rippling’s Global Payroll Operations team and support payroll operations for our EOR customers across Canada.
Added 5 hours ago
JC
Payments Implementation Specialist - Canada
Jonas Club Software
Markham, ON · Canada - Markham - Ontario
- Full-time
…and continuous improvement. It is engineered for hospitality operations, complies with SOC 2 and PCI requirements, and supports extensibility through APIs and partner integrations. Our…
Added 5 hours ago
Proposal Specialist
EBC Inc.
Mississauga, ON
…work with heart and enthusiasm to meet deadlines and exceed client expectations, while improving the well-being of…
Added 5 hours ago
P
Sales Support Manager
Progressive
Montreal, QC
- $97,000 to $114,000 USD / year
- Full-time
Act as the primary point of coordination between customers, Sales, Legal, and Operations.

Northfield IT

System Support Specialist

Remote, Canada

Remote

$52,000 to $56,000 CAD / year · Full-time

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Job details

Pay: $52,000 to $56,000 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 19, 2026

Original job description

Northfield IT is the team behind the National Football League (NFL) Digital Media, supporting millions of NFL fans throughout the year. Headquartered in Winnipeg, MB we are a technology based company that provides managed services to our major clients in the US marketplace. We expose you to the leading edge of web infrastructure technology in a fast-paced team environment.

At Northfield, we have a great assembly of strong technically skilled team members and a culture where it is safe to fail. We encourage team members to ask questions and seek help. Everyone here understands the value of learning and making mistakes.

If you are a naturally curious individual who enjoys learning, working with highly driven and talented team members, and are strongly committed to fostering a positive and engaging workplace culture, keep reading! This could be the right fit for you.

Northfield believes that to grow as a company and as individuals we need to support our people as best as possible and invest in their development as professionals. There are increased opportunities for our team members to flex their mastery and interest in different areas of Northfield, without being encumbered by administration or challenges outside of their practice area.

Summary

The System Support Specialist serves as the first line of defence for system integrity and client support within NFL Operations. This role is responsible for analyzing, troubleshooting, and resolving technical issues across web-based applications and supporting infrastructure to maintain stability and minimize service disruption.

The position requires proactive system monitoring, diligent communication of incidents, and the use of automation and AI-assisted tools to improve response times and reduce manual effort. Through accurate documentation, collaboration with Engineering and Operations teams, and participation in rotational support coverage, the System Support Specialist contributes directly to reliable service delivery and operational continuity.

In this role, you can expect to:

Manage the full lifecycle of access requests, service requests and incidents within the ticketing system to support timely resolution and client satisfaction.
Assist users by following established standard operating procedures to complete tasks related to application support and system access.
Diagnose and resolve application, infrastructure, hardware, and network connectivity issues. Escalating to appropriate teams with clear context when required.
Monitor system health using observability tools to identify performance degradation, failures, or emerging risks.
Utilize AI-assisted tools to support scripting, debugging, analysis, and workflow efficiency.
Perform server maintenance, firmware upgrades, and patch management in alignment with security and change practices.
Maintain accurate technical documentation, inventory records, and knowledge base articles, and correctly updating documentation when necessary.
Participate in rotational shifts to support service delivery, monitoring, and critical incident response.

You could be a great fit, if you have:

Minimum two years experience in a technology-based team/role.
Post-secondary education in Information Technology, Computer Science, or an equivalent combination of experience and certification.
Demonstrable knowledge of infrastructure, networking protocols, and application lifecycles.
Demonstrated experience supporting internal stakeholders and external clients.
Demonstrated ability in communicating effectively.
Experience supporting and troubleshooting Content Management Systems (CMS).
Experience developing automations, monitoring tools, and AI-supported workflows.
Experience working in a rotational or on-call support environment is preferred.

What Northfield can provide You:

Comprehensive benefits.
Supplements for mobile phones and home internet.
Paid parking.
Continuous learning and development in a safe to fail environment.
Flexible/hybrid (remote or in office) work arrangements.

*Please be aware we use A.I. in our screening processes. All personal data is held in the strictest confidence and your information is not shared or used in the training of any A.I. models.

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More about this job

Responsibilities

The System Support Specialist acts as the first line of defense for system integrity by troubleshooting and resolving technical issues across web-based applications. They are responsible for proactive system monitoring, maintaining technical documentation, and participating in rotational support coverage to ensure operational continuity.

Requirements

Candidates must have at least two years of experience in a technology-based role and post-secondary education in Information Technology or Computer Science. Proficiency in infrastructure, networking protocols, and experience with automation or AI-supported workflows is required.

Skills

System support
Troubleshooting
Infrastructure monitoring
Technical documentation
Automation
AI-assisted tools
Networking protocols
Content management systems
Server maintenance
Patch management
Incident response
Communication
Scripting
Debugging

Benefits

Comprehensive benefits
Mobile phone supplement
Home internet supplement
Paid parking
Continuous learning and development

Visa sponsorship

Not detected in the job text

Keywords

System Support
NFL
Web Infrastructure
Managed Services
Ticketing System
Observability Tools
AI-assisted tools
Scripting
Debugging
Server Maintenance
Firmware Upgrades
Patch Management
Networking Protocols
CMS
Automation
Incident Response
Information Technology
Computer Science
Infrastructure
Application Lifecycle

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