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Added 2 hours ago
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Building Enclosure Engineer
BPA
Ottawa, ON · Kanata, ON
- Full-time
BPA is more than an engineering firm - it’s a passionate team shaping the buildings and infrastructure of tomorrow. With offices across Canada, our expertise in sustainable design and…
Added 2 hours ago
BA
GenAI Specialists/Practitioners (AWS Bedrock)
Botsford Associates
Toronto, ON
- $50 to $100 CAD / hour
- Contract
We are seeking a versatile GenAI Specialist to join our client and accelerate the adoption of generative AI. This is a job-agnostic posting for professionals with AWS Bedrock experience who…
Added 3 hours ago
BG
Senior Cost Consultant (Estimator/Quantity Surveyor)
BTY Group
Victoria, BC
- $80,000 to $120,000 CAD / year
- Full-time
BTY is an award-winning professional consultancy providing complete project solutions in real estate and infrastructure asset planning, development, operations, and transactions. With a…
Added 4 hours ago
C
Senior Site Reliability Specialist (SRE) – Equity Trading Platform
CGI
Montreal, QC
- Full-time
…refactoring algorithms, redesigning components, or resizing…
Added 4 hours ago
A
ILS Specialist
Actalent
North Vancouver, BC
- $35 CAD / hour
- Contract
Job Title: Integrated Logistics Support Specialist
Added 4 hours ago
H
Specialist – Project Planning & Integration
Hays
Sudbury, ON
- $110,000 to $125,000 CAD / year
- Full-time
We are seeking a Specialist – Project Planning & Integration - to join in Sudbury, Ontario.
Added 4 hours ago
K
Director, Brand & Growth - Mntd
Knix
Toronto, ON
- From $135,000 CAD / year
- Full-time
You will operate with the speed and resourcefulness of an early-stage business, while having access to the capabilities, infrastructure and expertise of the broader Knix organization.
Added 7 hours ago
M
Azure Digital Solution Area Specialist- Oil & Gas
Microsoft
Calgary, AB · Vancouver, BC · Goodwood, ON
- Full-time
…transformation! As trusted advisors, we help customers modernize their infrastructure, optimize operations, and drive innovation with Azure's cutting-edge AI capabilities. Whether it's…
Added 7 hours ago
CO
Waste Collection Program Co-ordinator
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
Assist the division’s Waste Reduction and Diversion Specialist during periods of vacation, overload, or absence.
Added 8 hours ago
PG
Production Operations Manager
Plan Group Inc.
Brampton, ON
- Full-time
Collaborate with the Production Specialist and Prefab Mgr in creating and refining shop processes to support team productivity and efficiency
Added 8 hours ago
RD
FireSmart Coordinator
Regional District of Kitimat-Stikine
Canada
- Full-time
Coordinates with municipalities, Indigenous Governing Bodies, fire departments, provincial agencies, critical infrastructure owners, and other partners.
Added 8 hours ago
GR
Cyber Security Specialist - L2
Global Relay
Vancouver, BC
- Full-time
As a Cyber Security Specialist - L2, you'll provide second-level response to security threats and vulnerabilities. You'll analyze event logs, system logs, and other data sources to…
Added 8 hours ago
A
Data Analyst
Artemis
Aurora, ON
- Full-time
…multiple business units within the specialty construction and infrastructure services sector. The company has experienced significant organic growth and expansion through acquisitions and…
Added 9 hours ago
FN
Senior IT Cloud Specialist
First Nations Health Authority
Vancouver, BC · Metro Vancouver A, BC
- Full-time
As Senior IT Cloud Specialist, you will be helping FNHA build a holistic cloud and application strategy, working with the teams in IMIT to deliver the cloud infrastructure and support…
Added 9 hours ago
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Server Support Specialist
BuzzClan
Regina, SK
- Contract
We are seeking a Junior Intel Server Support professional to support Windows Server infrastructure, data centre operations, system availability, and performance for a critical business…
Added 9 hours ago
LI
Security Architect
LanceSoft, Inc.
Regina, SK
- Contract
The Security Specialist – Security Architect role is pivotal in safeguarding information systems by identifying and overseeing the design, build and implementation of cyber security…
Added 9 hours ago
TR
Spécialiste en fiabilité / Reliability Specialist
Tower Research Capital
Montreal, QC
- Full-time
Les ingénieurs prospèrent chez Tower tout en développant une infrastructure de négociation électronique à un niveau de classe mondiale. Nos ingénieurs règlent des problèmes complexes dans…
Added 9 hours ago
SM
Sr. Software Solutions Specialist
Spin Master Ltd
Toronto, ON
- Full-time
We are seeking a highly motivated and customer-focused Senior Software Solutions Specialist to join our Global IT Services team, reporting to the Manager, Digital Workplace Engineering.…
Added 10 hours ago
TT
Quality Specialist - Nuclear
Tetra Tech
Pickering, ON
- Full-time
We are currently seeking a Quality Specialist for our Pickering, ON office. This posting is for an existing vacancy for which we are actively recruiting. To perform this job successfully,…
Added 10 hours ago
R
ServiceNow ITOM Specialist
Raise
Saskatoon, SK
- Full-time
Raise is currently hiring an ServiceNow ITOM Specialist on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an…
Added 10 hours ago
DC
Technical Specialist, Project Management
Defence Construction Canada
Wainwright, AB
- Full-time
As a Technical Specialist, Project Management, you’ll support the delivery of a wide range of routine to moderately complex infrastructure projects. While growing your career in a…
Added 10 hours ago
HR
Senior Contracts Specialist
Hughes Recruitment & Strategy Collective
SK · Saskatchewan, Canada
- Full-time
The Senior Contracts Specialist will lead commercial strategy and contract formation for major capital work, with construction and construction services agreements valued between…
Added 10 hours ago
Cyber Security Specialist - L2
Global Relay
Vancouver, BC
As a Cyber Security Specialist - L2, you'll provide second-level response to security threats and vulnerabilities. You'll analyze event logs, system logs, and other data sources to…
Added 10 hours ago
GR
Cyber Security Specialist - L2
Global Relay
Vancouver, BC
- Full-time
As a Cyber Security Specialist - L2, you'll provide second-level response to security threats and vulnerabilities. You'll analyze event logs, system logs, and other data sources to…
Added 10 hours ago
Scheduler
Aecon
Toronto, ON
Aecon delivers some of the most complex and impactful infrastructure projects - from transformative transportation networks to critical energy, industrial and nuclear programs. The projects…

Northfield IT

System Support Specialist

Remote, Canada

Remote

$52,000 to $56,000 CAD / year · Full-time

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Job details

Pay: $52,000 to $56,000 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 19, 2026

Original job description

Northfield IT is the team behind the National Football League (NFL) Digital Media, supporting millions of NFL fans throughout the year. Headquartered in Winnipeg, MB we are a technology based company that provides managed services to our major clients in the US marketplace. We expose you to the leading edge of web infrastructure technology in a fast-paced team environment.

At Northfield, we have a great assembly of strong technically skilled team members and a culture where it is safe to fail. We encourage team members to ask questions and seek help. Everyone here understands the value of learning and making mistakes.

If you are a naturally curious individual who enjoys learning, working with highly driven and talented team members, and are strongly committed to fostering a positive and engaging workplace culture, keep reading! This could be the right fit for you.

Northfield believes that to grow as a company and as individuals we need to support our people as best as possible and invest in their development as professionals. There are increased opportunities for our team members to flex their mastery and interest in different areas of Northfield, without being encumbered by administration or challenges outside of their practice area.

Summary

The System Support Specialist serves as the first line of defence for system integrity and client support within NFL Operations. This role is responsible for analyzing, troubleshooting, and resolving technical issues across web-based applications and supporting infrastructure to maintain stability and minimize service disruption.

The position requires proactive system monitoring, diligent communication of incidents, and the use of automation and AI-assisted tools to improve response times and reduce manual effort. Through accurate documentation, collaboration with Engineering and Operations teams, and participation in rotational support coverage, the System Support Specialist contributes directly to reliable service delivery and operational continuity.

In this role, you can expect to:

Manage the full lifecycle of access requests, service requests and incidents within the ticketing system to support timely resolution and client satisfaction.
Assist users by following established standard operating procedures to complete tasks related to application support and system access.
Diagnose and resolve application, infrastructure, hardware, and network connectivity issues. Escalating to appropriate teams with clear context when required.
Monitor system health using observability tools to identify performance degradation, failures, or emerging risks.
Utilize AI-assisted tools to support scripting, debugging, analysis, and workflow efficiency.
Perform server maintenance, firmware upgrades, and patch management in alignment with security and change practices.
Maintain accurate technical documentation, inventory records, and knowledge base articles, and correctly updating documentation when necessary.
Participate in rotational shifts to support service delivery, monitoring, and critical incident response.

You could be a great fit, if you have:

Minimum two years experience in a technology-based team/role.
Post-secondary education in Information Technology, Computer Science, or an equivalent combination of experience and certification.
Demonstrable knowledge of infrastructure, networking protocols, and application lifecycles.
Demonstrated experience supporting internal stakeholders and external clients.
Demonstrated ability in communicating effectively.
Experience supporting and troubleshooting Content Management Systems (CMS).
Experience developing automations, monitoring tools, and AI-supported workflows.
Experience working in a rotational or on-call support environment is preferred.

What Northfield can provide You:

Comprehensive benefits.
Supplements for mobile phones and home internet.
Paid parking.
Continuous learning and development in a safe to fail environment.
Flexible/hybrid (remote or in office) work arrangements.

*Please be aware we use A.I. in our screening processes. All personal data is held in the strictest confidence and your information is not shared or used in the training of any A.I. models.

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More about this job

Responsibilities

The System Support Specialist acts as the first line of defense for system integrity by troubleshooting and resolving technical issues across web-based applications. They are responsible for proactive system monitoring, maintaining technical documentation, and participating in rotational support coverage to ensure operational continuity.

Requirements

Candidates must have at least two years of experience in a technology-based role and post-secondary education in Information Technology or Computer Science. Proficiency in infrastructure, networking protocols, and experience with automation or AI-supported workflows is required.

Skills

System support
Troubleshooting
Infrastructure monitoring
Technical documentation
Automation
AI-assisted tools
Networking protocols
Content management systems
Server maintenance
Patch management
Incident response
Communication
Scripting
Debugging

Benefits

Comprehensive benefits
Mobile phone supplement
Home internet supplement
Paid parking
Continuous learning and development

Visa sponsorship

Not detected in the job text

Keywords

System Support
NFL
Web Infrastructure
Managed Services
Ticketing System
Observability Tools
AI-assisted tools
Scripting
Debugging
Server Maintenance
Firmware Upgrades
Patch Management
Networking Protocols
CMS
Automation
Incident Response
Information Technology
Computer Science
Infrastructure
Application Lifecycle

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