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Added 11 mins ago
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Personal Trainer: Part Time, Vancouver
Equinox
Vancouver, BC
- Part-time
…including, but not limited to, client session delivery, Fitness Specialist floor coverage, participation in club special events, and attendance at necessary EFTI education and training…
Added 42 mins ago
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Azure Digital Solution Area Specialist- Oil & Gas
Microsoft
Calgary, AB · Vancouver, BC · Goodwood, ON
- Full-time
…we help customers modernize their infrastructure, optimize operations, and drive innovation with Azure's cutting-edge AI capabilities. Whether it's migrating and modernizing estates to be…
Added 56 mins ago
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Senior Talent Acquisition Specialist
Tookli
Toronto, ON
- Full-time
…intelligence, automation, and custom digital products that streamline operations and support growth. By combining technical expertise with creativity and innovation, Tookli delivers…
Added 56 mins ago
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Information Management Specialist
Tookli
Toronto, ON
- Full-time
…intelligence, automation, and custom digital products that streamline operations and accelerate growth. Tookli combines technical expertise, creativity, and innovation to deliver practical,…
Added 56 mins ago
CO
Waste Collection Program Co-ordinator
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
Assist the division’s Waste Reduction and Diversion Specialist during periods of vacation, overload, or absence.
Added 57 mins ago
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Spec, Planning & Business Partnership - Finance
Vale
Canada
- Full-time
From utensils to cellphones to satellites, our operations simplify daily life and enhance connectivity. Our metals are integral to life-saving medical equipment and the electric vehicles…
Added 1 hour ago
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Technical and Regulatory Specialist
FluksAqua
Ottawa, ON
- Full-time
The Technical and Regulatory Specialist serves as a critical national resource for Canadian operations, combining advanced technical expertise with rigorous regulatory oversight. Operating…
Added 1 hour ago
MR
Senior Accounts Receivable & Collections Specialist
MoveSmart Rentals
NS · Cape Breton, NS
- $30,000 to $40,000 CAD / year
- Full-time
MoveSmart Rentals is hiring an experienced Senior Accounts Receivable & Collections Specialist to manage full-cycle accounts receivable and collections across our Canadian operations.
Added 1 hour ago
MR
Senior Accounts Receivable & Collections Specialist
MoveSmart Rentals
Brandon, MB
- $30,000 to $40,000 CAD / year
- Full-time
MoveSmart Rentals is hiring an experienced Senior Accounts Receivable & Collections Specialist to manage full-cycle accounts receivable and collections across our Canadian operations.
Added 1 hour ago
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Production Operations Manager
Plan Group Inc.
Brampton, ON
- Full-time
Collaborate with the Production Specialist and Prefab Mgr in creating and refining shop processes to support team productivity and efficiency
Added 1 hour ago
RD
FireSmart Coordinator
Regional District of Kitimat-Stikine
Canada
- Full-time
Supports the Emergency Operations Centre during activations.
Added 1 hour ago
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Courier Team Lead-2
FedEx Canada
London, ON
- Part-time
…the sector as assigned ensuring best practices and effective operations and models the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong…
Added 1 hour ago
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Freelance In-Person Event Specialist - Toronto, Canada
Visit.org
Toronto, ON
- Temporary
Visit.org is looking for an experienced, responsible, and driven Freelance Event Specialist, Toronto, Canada to help us manage the logistics of an upcoming in-person event, which will be…
Added 1 hour ago
MR
Senior Accounts Payable Specialist
MoveSmart Rentals
BC · Capital, BC
- $27,600 to $32,400 CAD / year
- Full-time
MoveSmart Rentals is hiring an experienced Senior Accounts Payable Specialist to manage day-to-day accounts payable activities across our Canadian operations.
Added 1 hour ago
MR
Senior Accounts Receivable & Collections Specialist
MoveSmart Rentals
BC · Capital, BC
- $30,000 to $40,000 CAD / year
- Full-time
MoveSmart Rentals is hiring an experienced Senior Accounts Receivable & Collections Specialist to manage full-cycle accounts receivable and collections across our Canadian operations.
Added 1 hour ago
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Banking Advisor
RBC
Hanover, ON
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 1 hour ago
Accounts Receivable Specialist II
Conexiom
Canada
Our Finance & Billing team is growing, and we're looking for an Accounts Receivable Specialist II to take ownership of our customer billing and receivables operations. This role sits at the…
Added 1 hour ago
IW
Senior Manager Real Estate Operations
IG Wealth Management
MB · Manitoba, Canada
- Full-time
Serve as the first level of escalation for the Senior Specialist, Facilities Operations team, ensuring issues are triaged, resolved, or escalated to the Director as appropriate.
Added 1 hour ago
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Spécialiste en Architecture PDP / PDP Architecture Specialist
Airbus Aircraft
Montreal, QC
- Full-time
Mettre en œuvre et gérer les méthodologies d'interface entre la R&D, l'ingénierie de détail, la qualité et les opérations;
Added 1 hour ago
GR
Cyber Security Specialist - L2
Global Relay
Vancouver, BC
- Full-time
As a Cyber Security Specialist - L2, you'll provide second-level response to security threats and vulnerabilities. You'll analyze event logs, system logs, and other data sources to…
Added 1 hour ago
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MEL Specialist
AvPosts
Calgary, AB
- Part-time
MEL Specialist (Ref. #:2026-064) Sunwest Aviation Ltd. is the leading Western Canadian operator of jet and turboprop charter aircraft. Our fleet consists of a wide variety of jets,…
Added 1 hour ago
A
Data Analyst
Artemis
Aurora, ON
- Full-time
We are seeking a BI & Data Specialist to take ownership of business intelligence, reporting, data quality, and analytics while working closely with Finance and Operations leadership.
Added 1 hour ago
RP
Complex Accounting Specialist
RECRUITMENT PARTNERS INC.
Calgary, AB
- Contract
Added 2 hours ago
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Senior Help Desk Specialist
Akkodis
Ottawa, ON
- Contract
Akkodis is seeking a Senior Help Desk Specialist to support a large-scale enterprise Microsoft and SharePoint environment within the Department of National Defence. This role supports…
Added 2 hours ago
EI
Proposal Specialist
EBC Inc.
Mississauga, ON
- Full-time
The Proposal Specialist position within EBC’s pursuits and proposal team is responsible for the coordination, development, organization, review, and finalization of compelling winning…

Northfield IT

System Support Specialist

Remote, Canada

Remote

$52,000 to $56,000 CAD / year · Full-time

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Job details

Pay: $52,000 to $56,000 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 19, 2026

Original job description

Northfield IT is the team behind the National Football League (NFL) Digital Media, supporting millions of NFL fans throughout the year. Headquartered in Winnipeg, MB we are a technology based company that provides managed services to our major clients in the US marketplace. We expose you to the leading edge of web infrastructure technology in a fast-paced team environment.

At Northfield, we have a great assembly of strong technically skilled team members and a culture where it is safe to fail. We encourage team members to ask questions and seek help. Everyone here understands the value of learning and making mistakes.

If you are a naturally curious individual who enjoys learning, working with highly driven and talented team members, and are strongly committed to fostering a positive and engaging workplace culture, keep reading! This could be the right fit for you.

Northfield believes that to grow as a company and as individuals we need to support our people as best as possible and invest in their development as professionals. There are increased opportunities for our team members to flex their mastery and interest in different areas of Northfield, without being encumbered by administration or challenges outside of their practice area.

Summary

The System Support Specialist serves as the first line of defence for system integrity and client support within NFL Operations. This role is responsible for analyzing, troubleshooting, and resolving technical issues across web-based applications and supporting infrastructure to maintain stability and minimize service disruption.

The position requires proactive system monitoring, diligent communication of incidents, and the use of automation and AI-assisted tools to improve response times and reduce manual effort. Through accurate documentation, collaboration with Engineering and Operations teams, and participation in rotational support coverage, the System Support Specialist contributes directly to reliable service delivery and operational continuity.

In this role, you can expect to:

Manage the full lifecycle of access requests, service requests and incidents within the ticketing system to support timely resolution and client satisfaction.
Assist users by following established standard operating procedures to complete tasks related to application support and system access.
Diagnose and resolve application, infrastructure, hardware, and network connectivity issues. Escalating to appropriate teams with clear context when required.
Monitor system health using observability tools to identify performance degradation, failures, or emerging risks.
Utilize AI-assisted tools to support scripting, debugging, analysis, and workflow efficiency.
Perform server maintenance, firmware upgrades, and patch management in alignment with security and change practices.
Maintain accurate technical documentation, inventory records, and knowledge base articles, and correctly updating documentation when necessary.
Participate in rotational shifts to support service delivery, monitoring, and critical incident response.

You could be a great fit, if you have:

Minimum two years experience in a technology-based team/role.
Post-secondary education in Information Technology, Computer Science, or an equivalent combination of experience and certification.
Demonstrable knowledge of infrastructure, networking protocols, and application lifecycles.
Demonstrated experience supporting internal stakeholders and external clients.
Demonstrated ability in communicating effectively.
Experience supporting and troubleshooting Content Management Systems (CMS).
Experience developing automations, monitoring tools, and AI-supported workflows.
Experience working in a rotational or on-call support environment is preferred.

What Northfield can provide You:

Comprehensive benefits.
Supplements for mobile phones and home internet.
Paid parking.
Continuous learning and development in a safe to fail environment.
Flexible/hybrid (remote or in office) work arrangements.

*Please be aware we use A.I. in our screening processes. All personal data is held in the strictest confidence and your information is not shared or used in the training of any A.I. models.

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More about this job

Responsibilities

The System Support Specialist acts as the first line of defense for system integrity by troubleshooting and resolving technical issues across web-based applications. They are responsible for proactive system monitoring, maintaining technical documentation, and participating in rotational support coverage to ensure operational continuity.

Requirements

Candidates must have at least two years of experience in a technology-based role and post-secondary education in Information Technology or Computer Science. Proficiency in infrastructure, networking protocols, and experience with automation or AI-supported workflows is required.

Skills

System support
Troubleshooting
Infrastructure monitoring
Technical documentation
Automation
AI-assisted tools
Networking protocols
Content management systems
Server maintenance
Patch management
Incident response
Communication
Scripting
Debugging

Benefits

Comprehensive benefits
Mobile phone supplement
Home internet supplement
Paid parking
Continuous learning and development

Visa sponsorship

Not detected in the job text

Keywords

System Support
NFL
Web Infrastructure
Managed Services
Ticketing System
Observability Tools
AI-assisted tools
Scripting
Debugging
Server Maintenance
Firmware Upgrades
Patch Management
Networking Protocols
CMS
Automation
Incident Response
Information Technology
Computer Science
Infrastructure
Application Lifecycle

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