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Added 12 mins ago
PC
Senior Specialist - Project Manager
Parkland Corporation
Calgary, AB
- Full-time
The Lead Specialist - Project Manager is a senior-level delivery leader representing the IT PMO Shared Services team. This role leads complex, cross-functional technology and business…
Added 12 mins ago
MN
Junior Cloud QA Specialist (SDET) - 13-month term contract (maternity leave)
March Networks
Remote, Canada
- Contract
- Remote
March Networks is building video-enabled business intelligence solutions in the cloud and is looking for a Junior Test Specialist (SDET) with cloud and analytics experience to help us…
Added 12 mins ago
T
GPU Infrastructure Specialist
TAIRC
Niagara-on-the-Lake, ON
- Volunteer
Degree in electrical engineering or computer science.
Added 27 mins ago
NM
Specialist Tailings
Newmont Mining Corporation
Dease Lake 9, BC
- $113,600 to $151,500 CAD / year
- Full-time
As Specialist, Tailings, you will combine field observations, technical analysis, and practical problem-solving to support the safe management of Red Chris Mine’s tailings and water storage…
Added 27 mins ago
CI
Quality Control Inspector
Calian in Space & Technology
Saskatoon, SK
- Full-time
We are looking for a Quality Assurance and Compliance Specialist to ensure products, assemblies, processes, and quality systems meet customer, contractual, regulatory, and internal quality…
Added 27 mins ago
ZI
Compliance and Certification Specialist
ZenaTech Inc.
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
…aerial systems (UAS) are transforming how industries gather data, spray crops, and monitor assets. To support our expansion and ensure legal and operational integrity, we are hiring a…
Added 27 mins ago
R
Data Steward (97890EB)
Referment
Montreal, QC
- Full-time
Second, you'll shape how that data is presented to AI. You'll build and maintain semantic layers in Snowflake that give AI-driven products the structure, definitions, relationships and…
Added 42 mins ago
MN
Junior Cloud QA Specialist (SDET) - 13-month term contract (maternity leave)
March Networks
Ottawa, ON
- Contract
March Networks is building video-enabled business intelligence solutions in the cloud and is looking for a Junior Test Specialist (SDET) with cloud and analytics experience to help us…
Added 1 hour ago
R
Spécialiste des systèmes de contrôle / Control Systems Specialist
RTX
Longueuil, QC
- Full-time
Added 1 hour ago
M
Safety Risk Specialist
Metrolinx
Canada
- Full-time
Our Engineering and Safety Division is currently looking for a Safety Risk Specialist. This role is crucial for managing the organization's safety risks to ensure the protection of…
Added 1 hour ago
Indirect Sourcing Co-op
INNIO
Welland, ON
…including project management, process improvement, and master data analysis. This role will provide the opportunity to gain practical experience in sourcing, operations, and finance, with a…
Added 1 hour ago
MN
Junior QA Specialist
March Networks
Remote, Canada
- Full-time
- Remote
March Networks builds enterprise-level video-enabled business intelligence solutions and is looking for a Junior QA Specialist to help us deliver with impeccable quality. We are looking for…
Added 1 hour ago
Project Coordinator
ATS Automation
Cambridge, ON
The Nuclear Services Specialist supports the operation and maintenance of specialized nuclear automated tooling to ensure its availability, reliability, and performance. This role requires…
Added 1 hour ago
K
Data Analytics & Automation Specialist, Asset Management Digital Solutions (AMDS)
KPMG
ON · Toronto, Ontario
- Full-time
We are seeking a hands-on Data Analytics & Automation Specialist with 3+ years of relevant experience to build and scale data, reporting, and process-automation solutions.
Added 1 hour ago
RL
Quality Technician (Day Shift - 3 Months Contract)
Romet Limited
ON · Mississauga, ON
- Full-time
Review Engineering revision status with the Quality Control Supervisor.
Added 2 hours ago
EC
Cloud Data Engineer
Experis Canada
Halifax, NS
- Contract
Job Title: Cloud Infrastructure Data Engineering Specialist
Added 2 hours ago
Senior Tunnel Engineer
GHD Group Pty Ltd
Markham, ON
Reservoir Characterization and Analysis: Assist with reservoir characterization and simulation by compiling reservoir engineering data and helping to analyze it. This could include data…
Added 2 hours ago
GE
Senior Environmental Specialist ((Rec/Rem, Biology, Regulatory)
GEN7 Environmental Solutions Ltd.
Drayton Valley, AB
- Full-time
Position: Intermediate to Senior Environmental Specialist (Rec/Rem, Biology, Regulatory)
Added 2 hours ago
AI
Senior Supplier Quality Engineer
Aversan Inc.
Montreal, QC · Greater Montreal Metropolitan Area
- $95,000 to $120,000 CAD / year
- Full-time
Aversan Inc. (www.aversan.com) is a trusted multi-service engineering and electronics manufacturing company. Aversan delivers leading-edge and reliable safety-critical electronics and…
Added 2 hours ago
RE
AI Solutions Specialist - Co-op Student (Winter 2027)
Rodan Energy Solutions Inc.
Mississauga, ON
- Internship
Currently enrolled in a registered Co-op program and working towards a degree in Computer Science, Engineering, Data Science, or a related program.
Added 3 hours ago
SA
OT Cybersecurity Specialists
Shockwave Automation
Saskatoon, SK
- Full-time
We're hiring an OT Cybersecurity Specialist in Saskatoon. You will design, build and maintain the security of our clients' industrial control networks, working alongside our systems…
Added 3 hours ago
M
AI GTM and Automation Specialist
Maplesoft
Waterloo, ON
- Full-time
We are looking for a hands-on, technically curious AI GTM & Automation Specialist to improve how we generate, identify, engage and convert prospects using AI, automation and data.
Added 3 hours ago
MN
Signaling Engineer
Matchtech North America
ON · Ontario, Canada
- Full-time
Matchtech is seeking a Signaling Engineer to join our clients Rail & Transit team. Reporting to Manager, Rail Systems Engineering, the Senior Signals Engineer / Specialist will work…
Added 3 hours ago
AC
Senior MES Quality Validation Specialist
Amaris Consulting | Part of Mantu
Toronto, ON
- Full-time
We are looking for a Senior MES Quality Validation Specialist to join its Toronto Quality Validation unit. The team reviews and approves validation documentation and protocols across the…
Added 3 hours ago
T
Technical Writer
TEEMA
North Vancouver, BC
- $41 to $54 CAD / hour
- Contract
Translate engineering drawings, specifications, and technical data into clear, user-friendly documentation.

Northfield IT

System Support Specialist

Remote, Canada

Remote

$52,000 to $56,000 CAD / year · Full-time

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Job details

Pay: $52,000 to $56,000 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 19, 2026

Original job description

Northfield IT is the team behind the National Football League (NFL) Digital Media, supporting millions of NFL fans throughout the year. Headquartered in Winnipeg, MB we are a technology based company that provides managed services to our major clients in the US marketplace. We expose you to the leading edge of web infrastructure technology in a fast-paced team environment.

At Northfield, we have a great assembly of strong technically skilled team members and a culture where it is safe to fail. We encourage team members to ask questions and seek help. Everyone here understands the value of learning and making mistakes.

If you are a naturally curious individual who enjoys learning, working with highly driven and talented team members, and are strongly committed to fostering a positive and engaging workplace culture, keep reading! This could be the right fit for you.

Northfield believes that to grow as a company and as individuals we need to support our people as best as possible and invest in their development as professionals. There are increased opportunities for our team members to flex their mastery and interest in different areas of Northfield, without being encumbered by administration or challenges outside of their practice area.

Summary

The System Support Specialist serves as the first line of defence for system integrity and client support within NFL Operations. This role is responsible for analyzing, troubleshooting, and resolving technical issues across web-based applications and supporting infrastructure to maintain stability and minimize service disruption.

The position requires proactive system monitoring, diligent communication of incidents, and the use of automation and AI-assisted tools to improve response times and reduce manual effort. Through accurate documentation, collaboration with Engineering and Operations teams, and participation in rotational support coverage, the System Support Specialist contributes directly to reliable service delivery and operational continuity.

In this role, you can expect to:

Manage the full lifecycle of access requests, service requests and incidents within the ticketing system to support timely resolution and client satisfaction.
Assist users by following established standard operating procedures to complete tasks related to application support and system access.
Diagnose and resolve application, infrastructure, hardware, and network connectivity issues. Escalating to appropriate teams with clear context when required.
Monitor system health using observability tools to identify performance degradation, failures, or emerging risks.
Utilize AI-assisted tools to support scripting, debugging, analysis, and workflow efficiency.
Perform server maintenance, firmware upgrades, and patch management in alignment with security and change practices.
Maintain accurate technical documentation, inventory records, and knowledge base articles, and correctly updating documentation when necessary.
Participate in rotational shifts to support service delivery, monitoring, and critical incident response.

You could be a great fit, if you have:

Minimum two years experience in a technology-based team/role.
Post-secondary education in Information Technology, Computer Science, or an equivalent combination of experience and certification.
Demonstrable knowledge of infrastructure, networking protocols, and application lifecycles.
Demonstrated experience supporting internal stakeholders and external clients.
Demonstrated ability in communicating effectively.
Experience supporting and troubleshooting Content Management Systems (CMS).
Experience developing automations, monitoring tools, and AI-supported workflows.
Experience working in a rotational or on-call support environment is preferred.

What Northfield can provide You:

Comprehensive benefits.
Supplements for mobile phones and home internet.
Paid parking.
Continuous learning and development in a safe to fail environment.
Flexible/hybrid (remote or in office) work arrangements.

*Please be aware we use A.I. in our screening processes. All personal data is held in the strictest confidence and your information is not shared or used in the training of any A.I. models.

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More about this job

Responsibilities

The System Support Specialist acts as the first line of defense for system integrity by troubleshooting and resolving technical issues across web-based applications. They are responsible for proactive system monitoring, maintaining technical documentation, and participating in rotational support coverage to ensure operational continuity.

Requirements

Candidates must have at least two years of experience in a technology-based role and post-secondary education in Information Technology or Computer Science. Proficiency in infrastructure, networking protocols, and experience with automation or AI-supported workflows is required.

Skills

System support
Troubleshooting
Infrastructure monitoring
Technical documentation
Automation
AI-assisted tools
Networking protocols
Content management systems
Server maintenance
Patch management
Incident response
Communication
Scripting
Debugging

Benefits

Comprehensive benefits
Mobile phone supplement
Home internet supplement
Paid parking
Continuous learning and development

Visa sponsorship

Not detected in the job text

Keywords

System Support
NFL
Web Infrastructure
Managed Services
Ticketing System
Observability Tools
AI-assisted tools
Scripting
Debugging
Server Maintenance
Firmware Upgrades
Patch Management
Networking Protocols
CMS
Automation
Incident Response
Information Technology
Computer Science
Infrastructure
Application Lifecycle

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