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Added 4 mins ago
CG
Taza - Communications Specialist
Canderel Group
Calgary, AB
- $90,000 to $110,000 CAD / year
- Full-time
Working proficiency with Microsoft 365, Monday.com, content-management systems, email/CRM platforms, analytics, generative AI, and Canva and/or Adobe Creative Suite.
Added 4 mins ago
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Configuration Support Specialist
Brooksource
Mississauga, ON
- Up to $25 CAD / hour
- Contract
We are seeking a Systems Configuration Support Specialist to support the day-to-day maintenance, configuration, and optimization of critical business applications within a financial…
Added 4 mins ago
EC
Cloud Data Engineer
Experis Canada
Halifax, NS
- Contract
Job Title: Cloud Infrastructure Data Engineering Specialist
Added 4 mins ago
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Specialist III, Quality Assurance (Quality Systems)
Gilead Sciences
AB · CA - AB - Edmonton
- Full-time
…improving the lives of patients for generations to come. The Specialist III, Quality Assurance is an experienced Quality professional responsible for the administration, oversight,…
Added 4 mins ago
Senior Tunnel Engineer
GHD Group Pty Ltd
Markham, ON
Data Management: Help others get the most out of data management systems by providing support and advice.
Added 4 mins ago
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PepsiCo
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- Full-time
Two years of experience in full-cycle recruitment or HR specialist capacity
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Regional Municipality of Peel
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Oncology Account Specialist - Western Canada - Vancouver
Regeneron Pharmaceuticals
Toronto, ON
- Full-time
…people with serious diseases. We are seeking an Oncology Account Specialist based in Vancouver, Canada to join our Oncology Sales team, supporting our Canadian Oncology business in the…
Added 19 mins ago
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Temporary Part-Time HRIS Specialist (5 months)
Karis Disability Services
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…employee experience? Join Karis Disability Services as an HRIS Specialist and play a key role in optimizing HR systems, enhancing processes, and delivering meaningful insights that support…
Added 19 mins ago
AC
Project Manager & Org Change Management Specialist
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Reporting to the Manager, Project Management, the PM/OCM Specialist is responsible for leading and supporting Organization Change Management (OCM) activities, along with managing a mix of…
Added 34 mins ago
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Privacy Impact Assessment (PIA) Specialist Senior
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Toronto, ON
- Contract
Added 34 mins ago
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Senior Supplier Quality Engineer
Aversan Inc.
Montreal, QC · Greater Montreal Metropolitan Area
- $95,000 to $120,000 CAD / year
- Full-time
…leading-edge and reliable safety-critical electronics and software systems to the aerospace, defence, and space…
Added 34 mins ago
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Accounts Payable Specialist
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Surrey, BC
- Full-time
We are looking for a detail-oriented Accounts Payable Specialist to join the accounting team of one of our manufacturing clients in Surrey, BC. The successful candidate will be responsible…
Added 34 mins ago
IK
Environmental Health Safety Specialist - Building Chemicals
Irving Knight Group
Calgary, AB
- $100,000 to $110,000 CAD / year
- Full-time
An established industrial manufacturing facility is seeking an EHS Specialist to lead and continually improve its environmental, health and safety programs.
Added 34 mins ago
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IT Support Specialist
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AB · Edmonton, AB
- Full-time
Reporting to the Manager, Information Technology, the IT Support Specialist provides technical assistance and end-user support across the organization including consultation, installation,…
Added 34 mins ago
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Revenue Operations Specialist
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Toronto, ON
- Full-time
As a Revenue Operations Specialist, you will support revenue growth and improve internal processes across the business. Reporting to the Revenue Operations Manager, you’ll play a key role…
Added 34 mins ago
Sessional Lecturer - ENGR 4044U – Railway Systems Operation and Maintenance - Winter 2027
ontariotechu
Oshawa, ON
Course Name and Number: ENGR 4044U - Railway Systems Operation and Maintenance
Added 49 mins ago
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Test Engineer
Matchtech North America
AB · Alberta, Canada
- Contract
atchtech are working with a key client to support the recruitment of a Testing & Commissioning Engineer / Specialist – Light Rail Transit to work on high profile railway projects in…
Added 49 mins ago
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AI Solutions Specialist - Co-op Student (Winter 2027)
Rodan Energy Solutions Inc.
Mississauga, ON
- Internship
Integrate approved AI tools with systems, data sources, workflows, and documentation repositories where appropriate.
Added 49 mins ago
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Controls Integration Specialist Supervisor
CenterLine (Windsor) Limited
Lasalle, ON
- Full-time
…reliable individual to fill the position of Controls Integration Specialist Supervisor. The Controls Integration Specialist Supervisor is responsible for leading and developing a team of…
Added 49 mins ago
S
International Admissions Officer
SAIT
Calgary, AB
- Temporary
…business priorities and goals, this role has access to admissions systems and the authority to make admission, cancellation, and deferral…
Added 49 mins ago
SD
Pharmacy Data Specialist
Shoppers Drug Mart
Richmond, BC
- Full-time
Strong computer skills with the ability to navigate through a variety of computer systems quickly
Added 49 mins ago
SD
Pharmacy Data Specialist
Shoppers Drug Mart
Mississauga, ON
- Full-time
As a Pharmacy Data Specialist, you will use your Pharmacy Assistant expertise within the pharmacy industry to specialize in the inputting of prescriptions into MediSystem Pharmacy's…
Added 49 mins ago
Technology Planning and Coordination Specialist
Scotiabank
Toronto, ON
You champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
Added 1 hour ago
SA
OT Cybersecurity Specialists
Shockwave Automation
Saskatoon, SK
- Full-time
We're hiring an OT Cybersecurity Specialist in Saskatoon. You will design, build and maintain the security of our clients' industrial control networks, working alongside our systems…

Northfield IT

System Support Specialist

Remote, Canada

Remote

$52,000 to $56,000 CAD / year · Full-time

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Job details

Pay: $52,000 to $56,000 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 19, 2026

Original job description

Northfield IT is the team behind the National Football League (NFL) Digital Media, supporting millions of NFL fans throughout the year. Headquartered in Winnipeg, MB we are a technology based company that provides managed services to our major clients in the US marketplace. We expose you to the leading edge of web infrastructure technology in a fast-paced team environment.

At Northfield, we have a great assembly of strong technically skilled team members and a culture where it is safe to fail. We encourage team members to ask questions and seek help. Everyone here understands the value of learning and making mistakes.

If you are a naturally curious individual who enjoys learning, working with highly driven and talented team members, and are strongly committed to fostering a positive and engaging workplace culture, keep reading! This could be the right fit for you.

Northfield believes that to grow as a company and as individuals we need to support our people as best as possible and invest in their development as professionals. There are increased opportunities for our team members to flex their mastery and interest in different areas of Northfield, without being encumbered by administration or challenges outside of their practice area.

Summary

The System Support Specialist serves as the first line of defence for system integrity and client support within NFL Operations. This role is responsible for analyzing, troubleshooting, and resolving technical issues across web-based applications and supporting infrastructure to maintain stability and minimize service disruption.

The position requires proactive system monitoring, diligent communication of incidents, and the use of automation and AI-assisted tools to improve response times and reduce manual effort. Through accurate documentation, collaboration with Engineering and Operations teams, and participation in rotational support coverage, the System Support Specialist contributes directly to reliable service delivery and operational continuity.

In this role, you can expect to:

Manage the full lifecycle of access requests, service requests and incidents within the ticketing system to support timely resolution and client satisfaction.
Assist users by following established standard operating procedures to complete tasks related to application support and system access.
Diagnose and resolve application, infrastructure, hardware, and network connectivity issues. Escalating to appropriate teams with clear context when required.
Monitor system health using observability tools to identify performance degradation, failures, or emerging risks.
Utilize AI-assisted tools to support scripting, debugging, analysis, and workflow efficiency.
Perform server maintenance, firmware upgrades, and patch management in alignment with security and change practices.
Maintain accurate technical documentation, inventory records, and knowledge base articles, and correctly updating documentation when necessary.
Participate in rotational shifts to support service delivery, monitoring, and critical incident response.

You could be a great fit, if you have:

Minimum two years experience in a technology-based team/role.
Post-secondary education in Information Technology, Computer Science, or an equivalent combination of experience and certification.
Demonstrable knowledge of infrastructure, networking protocols, and application lifecycles.
Demonstrated experience supporting internal stakeholders and external clients.
Demonstrated ability in communicating effectively.
Experience supporting and troubleshooting Content Management Systems (CMS).
Experience developing automations, monitoring tools, and AI-supported workflows.
Experience working in a rotational or on-call support environment is preferred.

What Northfield can provide You:

Comprehensive benefits.
Supplements for mobile phones and home internet.
Paid parking.
Continuous learning and development in a safe to fail environment.
Flexible/hybrid (remote or in office) work arrangements.

*Please be aware we use A.I. in our screening processes. All personal data is held in the strictest confidence and your information is not shared or used in the training of any A.I. models.

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More about this job

Responsibilities

The System Support Specialist acts as the first line of defense for system integrity by troubleshooting and resolving technical issues across web-based applications. They are responsible for proactive system monitoring, maintaining technical documentation, and participating in rotational support coverage to ensure operational continuity.

Requirements

Candidates must have at least two years of experience in a technology-based role and post-secondary education in Information Technology or Computer Science. Proficiency in infrastructure, networking protocols, and experience with automation or AI-supported workflows is required.

Skills

System support
Troubleshooting
Infrastructure monitoring
Technical documentation
Automation
AI-assisted tools
Networking protocols
Content management systems
Server maintenance
Patch management
Incident response
Communication
Scripting
Debugging

Benefits

Comprehensive benefits
Mobile phone supplement
Home internet supplement
Paid parking
Continuous learning and development

Visa sponsorship

Not detected in the job text

Keywords

System Support
NFL
Web Infrastructure
Managed Services
Ticketing System
Observability Tools
AI-assisted tools
Scripting
Debugging
Server Maintenance
Firmware Upgrades
Patch Management
Networking Protocols
CMS
Automation
Incident Response
Information Technology
Computer Science
Infrastructure
Application Lifecycle

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