Banquets - Captain

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

Job Opportunity

Event Captain

REPORTS TO: Event Manager / Event Coordinator

ROLE: Assistant to Event Manager and Event Coordinator, third in command in department, to create memorable experiences with attentive service, product knowledge, fun and passion. Acts as shift leader with clients and staff.

MEASUREMENT:

Attitude

Ability to give guests a fantastic and memorable experience

Knowledge of standards

Ability to coach standards in a positive manor

Teamwork

Ability to bring passion, creativity and desire to have fun to work

Is fully trained on Event Manager’s role and responsibilities

Able to take on Event Manager’s role due to illness or vacation

Understands and practices all booking procedures

Fully understands and follows all sales procedures

CHARACTER:

Outgoing, positive and upbeat

Pleasant and accommodating, willing to go the extra mile

Sincere desire to please

Friendly, enthusiastic, and engaging personality

Understands sense of urgency and can maintain momentum

Strong work ethic with flexible availability

Calm and organized demeanour – even under high pressure situations

High level of self confidence

Believes work can be fun

Team oriented

Outstanding, proactive guest service skills

Great Leadership Skills

COMPETENCIES:

Attention to detail

Professional presentation and appearance standards

Remains calm under pressure

Organization and planning

Understanding of AV technology

Excellent communication (both verbal and written) and interpersonal skills

Good physical condition, as this position requires constant walking, standing, bending and lifting

RENUMERATION

Hourly wage

Shares in event gratuities

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our employees and our guests. We support the well-being and growth of team members in all aspects of their life, in and outside of work, which is why we are committed to providing industry-leading benefits and unmatched hospitality and travel perks.

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.

Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.

Northland Restaurant Group uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. Northland Restaurant Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Northland Restaurant Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email hr_restaurants@northland.ca. Northland Restaurant Group takes seriously its obligations under the Human Rights Code.