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Northland Properties

Banquets - Server

Calgary, AB, Canada

Posting language: English
Posted: Sep 19, 2026

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Original job description

Our people are the heart and soul of our business, and we are on the hunt for talented, driven, and caring individuals to become a part of our Leadership Team. Whether you are looking to gain and practice valuable leadership skills or take the next step to learn more about business management, we are here to train, mentor and develop you further into your career, while supporting your life goals.

Our restaurants are industry leaders in team development and offer unique opportunities for personal growth, regardless of where you are at in your career. You will be sure to make meaningful, career-enhancing connections and lifelong friends along the way.

Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident in our menu, but also in our teams. Both our culinary and front of house staff members are made of people who work to make memorable experiences for our guests, from handcrafted dishes to flawless table service, focused on excellence in every detail.

Key Responsibilities

Ensure tables are decorated correctly, food is presented well, and service goes off without a hitch
Manage the floor staff, ensure team members are dressed in uniform and delivering exceptional guest service in a friendly yet speedy manner
Work directly with the event coordinators or hosts, problem solve in the moment when addressing questions or concerns that may arise during or before service.
Be the lead on event supervision and execution
Manage clients in an efficient yet organized manner including setting up meetings, forwarding contracts, billing, etc.
Deliver feedback and coaching to banquet team
Provide full room set-ups including A.V. and bar
Ensure rooms are checked and maintained throughout the service
Manage the bar and liquor orders
Manage scheduling and labor costs
Handle administration duties including (but not limited to) invoicing and A/R, contracts, customer service (email and phone inquiries)
Demonstrate leadership by building positive team morale

Key Requirements

Exceptional guest service skills
Attention to detail
Leadership skills that rally the team during big events while resolving conflicts and getting the job done - lead by example
Ability to manage multiple variables - the food, the costs, pricing, scheduling and more
Impromptu problem-solving skills when dealing with internal and external conflict
Exceptional communication skills, providing leadership to staff and managing guests
High stamina (as you will be on their feet most of the day)
Desire and ability to earn the respect of your team
Ability to create a positive working environment and provide ongoing positive feedback to colleagues
Enthusiastic and inspiring

Opportunities

With our company, you will have the opportunity to:

Grow your career in our rapidly expanding company
Cultivate your own development by working with other leaders
Attend leadership development seminars and conferences

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.

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More about this job

Responsibilities

The banquet server will manage floor staff, oversee event execution, and ensure high-quality guest service and room setup. They are also responsible for administrative duties, including billing, scheduling, and managing bar inventory.

Requirements

Candidates must possess exceptional guest service and leadership skills, with the ability to solve problems under pressure. High stamina and the capacity to manage multiple variables like costs, scheduling, and team morale are essential.

Skills

Guest service
Leadership
Problem-solving
Event management
Team management
Communication
Scheduling
Conflict resolution
Inventory management
Administrative tasks
Attention to detail
Staff coaching
Hospitality management
Budgeting
A.V. setup

Benefits

Conferences
Career growth opportunities
Mentorship

Visa sponsorship

Not detected in the job text

Keywords

Banquets
Hospitality
Event coordination
Leadership
Customer service
Staff management
Scheduling
Inventory control
Invoicing
A/R
A.V. setup
Team morale
Conflict resolution
Food and beverage
Operations management

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