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Added 11 mins ago
Organizational Change Manager
TEEMA
Regina, SK · Greater Regina Metropolitan Area
$80 to $100 CAD / hour
Contract
Our client is seeking an experienced Organizational Change Manager to support enterprise-wide organizational change and IT transformation initiatives within the natural gas transmission and…
Added 11 mins ago
Manufacturing Project Manager
Pentangle Tech Services | P5 Group
Calgary, AB
Contract
We are seeking an experienced Project Manager to join our Project Management Office
Added 11 mins ago
IT/IM Manager
LeverageTek Staffing Solutions
Ottawa, ON
Full-time
LeverageTek is actively seeking an IM/IT Manager for a permanent, full-time position with its Ottawa-based customer.
Added 11 mins ago
Project Manager - Breast Health Operations - Repost
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Winnipeg, MB
Full-time
Under the direction of the Executive Director, the Project Manager for Breast Health Operations will lead cross-functional coordination for the breast program expansion, acting as a liaison…
Added 11 mins ago
Electrical Manager
Webuild
Toronto, ON
Full-time
We are hiring a Electrical Package Manager to join our Construction team.
Added 11 mins ago
VP, Counterparty Credit Risk / XVA Quant
BMO Capital Markets
Toronto, ON
Full-time
…business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform…
Added 13 mins ago
Senior Treasury Asset and Liability Management Analyst
TD
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Full-time
Added 13 mins ago
Senior Business Application Analyst
TD
Toronto, ON
Full-time
Provide support on deployment and change management for initiatives relating to applications owned / managed
Added 13 mins ago
Member Services and Sales Support Manager
Desjardins
Eastman, QC · Magog, QC · Stanstead, QC · Caisse Desjardins du Lac-Memphrémagog
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As a member services and sales support manager, you support Desjardins’s strategic priorities by leading your department, tapping into the full market potential and meeting the needs and…
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Market Development Manager
Desjardins
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Full-time
As a market development manager, you support Desjardins’s strategic priorities by leading your department, tapping into the full market potential and meeting the needs and expectations of…
Added 13 mins ago
Clinical Manager, Ambulatory Care - Permanent Full-Time (1.0)
CHEO
Ottawa, ON
Full-time
The Manager is responsible for the implementation of safe, effective and efficient service delivery in the Ambulatory Care department which includes both surgical and medical sub-specialty…
Added 13 mins ago
Préposé(e) aux événements
BMO
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…business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform…
Added 13 mins ago
Manager, Value Proposition (Digital Product Manager)
BMO
Toronto, ON · BMOPLACE
Full-time
The Manager, Value Proposition is responsible for leading the ongoing evolution, growth, and commercialization of the award-winning My Financial Progress (MFP) goal-based planning tool and…
Added 13 mins ago
Senior Manager, Indirect Tax Services
BDO
Calgary, AB · AB · Vancouver, BC · Winnipeg, MB · Halifax, NS · Oakville, ON · Toronto, ON
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We are seeking a Senior Manager to join our growing Indirect Tax Services practice. As a trusted advisor to clients across a variety of industries, you will work closely with partners,…
Added 13 mins ago
Project Manager - Breast Health Operations - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Under the direction of the Executive Director, the Project Manager for Breast Health Operations will lead cross-functional coordination for the breast program expansion, acting as a liaison…
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AESO
Calgary, AB · AOC
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Supervisor - Nutrition and Food Services
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Reporting to the Manager of Nutrition and Food Services (NFS), the Nutrition and Food Service Supervisor is responsible for the front-line supervision of employees, day-to-day operations,…
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Incident Manager
Bell
Mississauga, ON
The Incident and Change Manager is accountable to provide pro-active or re-active solutions for all the different aspects of problems ‘related to customers’. Our business model is highly…
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Supervisor, Production Parts Recovery
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Reporting to the Senior Manager, Exchange Supply Chain, the Supervisor, Production Parts Recovery is responsible for leading a team of Material Supply Coordinators (MSCs) focused on…
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Clinical Educator - Central East Ontario
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Reporting to the Senior Manager of Clinical Education, the Clinical Educator partners with home and regional leaders as well as frontline teams to deliver standardized, evidence-informed…
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Clinical Educator
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Reporting to the Senior Manager of Clinical Education, the Clinical Educator partners with home and regional leaders as well as frontline teams to deliver standardized, evidence-informed…
Added 28 mins ago
Licensed Practical Nurse, Long Term Care Brock Fahrni
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The hours of work, including start and stop times, days off, work area and work site may be subject to change consistent with operations requirements and applicable provisions of the…
Added 28 mins ago
Project Manager
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North American Construction Group (NACG) is seeking an experienced Project Manager to oversee civil construction projects primarily in the Fort McMurray region, with potential opportunities…
Added 28 mins ago
Business Development Manager - Mining
Castolin Eutectic
Remote, Canada
$110,000 to $150,000 CAD / year
Full-time · Remote
We have an opportunity for a Business Development Manager - Mining
Added 41 mins ago
Nurse-Led Outreach Team (NLOT) RN
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Reporting to the Clinical Manager, the Nurse Led Outreach Team (NLOT) Nurse provides clinical consultation, education, and mentorship to interprofessional teams within Long Term Care Homes…

Northland Properties

Duty Manager

Langley (District), BC, Canada
Langley, BC, Canada

Posting language: English
Posted: Sep 23, 2026

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Original job description

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

We are seeking a dynamic Manager on Duty to join our busy team. Our Managers understand the meaning of true Customer Service; they are professional, team-oriented, possess good work ethics and are extremely results driven.

Join our team and enjoy the many benefits of working for Canada's fastest-growing, privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you.

JOB REQUIREMENTS:

The ability to direct and control the activities of the Front Office, Reservations, Guest Activities, and to ensure adherence to the Sandman Hotel Group standards, policies and procedures in conjunction with the Front Office Manager.
Must ensure that all personnel are kept well informed of department objectives and policies. The ability to prepare all necessary forecasts; to work closely with Reservations, Front Office and Sales to maximize occupancy, rate and revenue.
The ability to develop relationships with clients, return guests, group contacts etc. to provide maximum personalized guest service.
The ability to support Sandman Hotel Group philosophy towards employee development, morale and institute programs to ensure the effectiveness and promotion of the philosophy in within the Rooms Division.
The ability to respond properly and take a supervisory role in any hotel emergency or safety situation.
Manage all administrational duties as specified by the Company

DUTIES:

Responsible for checking guests in and out of the Hotel.
Issues room keys, pamphlets, discount cards, etc.
Answers various questions from guests and arranges transportation for guests.
Computes bills, collects payment and makes change for guests.
Runs various reports on the computer for management.
Count and verify cash, shift activity, keys, gift certificates, and wireless internet cards with departing shift.
Print updated in-house, arrival, departure, and room status reports every two hours
Check all unresolved departures.
Ensure front desk is stocked with any items guests may require before housekeeping leaves for the day.
Complete welcome calls.
Clean and tidy front desk area.
Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
Provide information to staff and/or clients about special activities.

APPLICABLE SKILLS:

Have previous hotel experience, specifically in the Rooms Division Department. Demonstrate supervisor skills; good judgment and common sense.
Computer literate with knowledge of a variety of computer software applications, including the Microsoft Office Suite.
Superior written and oral communication skills.
Excellent organizational and time management skills, with the ability to set priorities for self and others.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

BENEFITS

Rewards, Recognition, Team Events & Milestone Awards
Team Member and Friends & Family Hotel Discounts
Restaurant Dining Discounts- Moxies, CHOP, Denny’s and more!
Discounts at Grouse Mountain & Revelstoke Mountain Resort
Career Development, Training & Internal Promotion Opportunities
Employee & Family Assistance Program (Mental Health, Legal & Financial Support)
Employee Referral Bonus Program
RRSP Matching Program
Extended Health, Dental, Vision & Life Insurance
Complimentary Hotel Stays
Tuition Credit Program
Supportive, Inclusive Workplace Culture

SUMMATION:

Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application.**

ABSOLUTELY NO PHONE CALLS PLEASE

Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Sandman Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Sandman Hotel Group takes seriously its obligations under the Human Rights Code.

At Northland Properties Corporation (NPC), we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/(opens in a new tab).

Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.

NPC uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. NPC is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. NPC does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email humanresources@northland.ca. NPC takes seriously its obligations under the Human Rights Code.

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More about this job

Responsibilities

The Duty Manager is responsible for overseeing front office operations, reservations, and guest activities to ensure adherence to company standards. They also manage administrative duties, maximize occupancy and revenue, and provide personalized guest service.

Requirements

Candidates must have previous hotel experience in a Rooms Division department and possess strong supervisory and computer skills. Excellent communication, organizational, and time management abilities are required to effectively lead the team and handle hotel operations.

Skills

Hotel management
Front office operations
Customer service
Supervisory skills
Microsoft Office Suite
Revenue management
Communication skills
Organizational skills
Time management
Problem solving
Cash handling
Reporting
Guest relations
Emergency response
Team leadership

Benefits

Rewards and recognition
Team events
Milestone awards
Hotel discounts
Restaurant dining discounts
Mountain resort discounts
Career development
Training
Internal promotion opportunities
Employee and family assistance program
RRSP matching program
Extended health insurance
Dental insurance
Vision insurance
Life insurance
Complimentary hotel stays
Tuition credit program

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Front Office
Rooms Division
Guest Services
Reservations
Revenue Management
Hotel Operations
Customer Service
Microsoft Office
Team Leadership
Administration
Emergency Management
Safety Protocols
Reporting
Cash Management
Staff Training
Guest Relations
Policy Compliance

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